Dell MS5320W User Manual page 17

Problems
Mouse pointer
does not move
Left/right buttons
does not work
Unable to pair the
mouse with the
computer
Possible causes
The mouse pointer is not
responding
No response when the
left or right mouse button
is pressed
Wireless pairing error
message is received while
pairing the mouse with
the computer
Possible solutions
1. Check the battery level.
• If the mouse uses a
rechargeable battery,
ensure that the battery
is fully charged.
• If the battery is exhausted,
replace it with a new one.
2. Turn the mouse off, and then
turn it on.
Check if the battery-status
light is flashing amber ten
times, indicating that the
battery power is low. If the
battery is fully depleted, the
battery-status light will not
turn on.
3. Restart your computer.
1. Check the battery level.
• If the mouse uses
a rechargeable battery,
ensure that the battery is
fully charged.
• If the battery is exhausted,
replace it with a new one.
Troubleshooting
│
17