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6. Troubleshooting
Check List
Table 8
Time Required for the READY LED to Turns On after Turning the Power On
Model
ETERNUS AF150 S3
ETERNUS AF250 S3
ETERNUS AF650 S3
■
When the FAULT LED Is On
Check the general status and the system messages in ETERNUS Web GUI. Perform the necessary actions to
correct the problem. If the problem cannot be resolved, leave the ETERNUS AF alone and contact your
maintenance engineer.
Note
For details about how to check the general status via ETERNUS CLI, refer to
CLI" (page
24).
When the general status of ETERNUS Web GUI is
•
-
Check whether one side of the mini SAS HD cable between enclosures is disconnected. If so, install the
connector in the DI port.
Check if the mini SAS HD cable between enclosures is connected. If the mini SAS HD cable between
-
enclosures is not connected, use the following procedure to connect the mini SAS HD cable between
enclosures.
Check that the l (IN) and n (OUT) side of the mini SAS HD cable between enclosures is connected correctly.
-
If the mini SAS HD cable between enclosures is connected incorrectly, use the procedure that is shown below
to reconnect it.
•
When the general status of ETERNUS Web GUI is
Check whether the mini SAS HD cable between enclosures is connected in the correct order or check that the l
(IN) and n (OUT) side of the mini SAS HD cable between enclosures is connected correctly. If the mini SAS HD
cable between enclosures is not connected correctly, use the procedure that is shown below to reconnect the
mini SAS HD cable between enclosures.
When a mini SAS HD cable between enclosures is not connected
1
Press the controller enclosure's Power switch for four seconds or more to turn off the ETERNUS AF.
Drive enclosures with no mini SAS HD cable between enclosures connected will remain on.
2
Connect the mini SAS HD cable between enclosures while the drive enclosure is on.
3
Press the controller enclosure's Power switch to turn on the ETERNUS AF.
When the l (IN) and n (OUT) sides of the mini SAS HD cable between enclosures are incorrectly connected or
the cable is connected in the wrong order
1
Press the controller enclosure's Power switch for four seconds or more to turn off the ETERNUS AF, and
turn off the AC power.
2
Reconnect the mini SAS HD cable between enclosures.
Deduplication/Compression function is
disabled
18 minutes or more
18 minutes or more
20 minutes or more
60
Deduplication/Compression function is
enabled
—
22 minutes or more
34 minutes or more
"Displaying Status via ETERNUS
Operation Guide (Basic)
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