Troubleshoot - Philips 47PFL7403/77 User Manual

Troubleshoot

NOTE:
Before calling service, refer to the troubleshooting topic for a list of symptoms and solutions
which may address your problem.
Symptoms
No power or
indicator light.
Error message on
the screen with
HDMI connec-
tion.
No sound is
detected from the
PC.
TV does not
respond to the
remote control.
The picture is
distorted. It is
stretched out, has
short, fat, black
bars on the side
or top.
Possible cause
The TV is not
connected to the
power.
HDCP authenti-
cation fail.
Incorrect HDMI
port is con-
nected.
Audio cable is
not connected.
Batteries are
installed incor-
rectly, or low
battery power.
Broadcast video
format.
What should you do
1. Press . POWER at the right side of the TV, or
press . on the remote control.
2. Ensure the power cord is connected tightly to
the TV power connector and to the mains socket
outlet.
3. Connect the TV to a different mains socket
outlet.
1. Ensure that your HDMI cable is certified.
2. Press SOURCE on the remote control to
switch to another source and then switch back to
the HDMI source.
3. Reset the accessory device and the TV.
• Turn on the TV
• Select the HDMI channel
• Turn on the accessory device
1. Connect a DVI-HDMI cable to the correct HDMI
port on the TV.
2. Connect an audio cable to the DVI AUDIO IN
port on the TV.
3. Press SOURCE on the remote control, and
select the HDMI 3 source.
1. Ensure the indicator light on the TV blinks when
the remote control buttons are pressed.
2. Ensure that you are using the remote control
supplied with the TV.
3. Ensure that the batteries of the remote control
are inserted according to the illustration on the
remote control and that the batteries do not need
to be replaced.
1. Press FORMAT on the remote control to select
the best picture format.
2. For some accessory devices, the picture format
has to be set in the accessory device.
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