Troubleshooting - Brother P-touch Embelish PT-D215e User Manual

Troubleshooting

X Error messages
Message
Battery Low! The batteries are weak.
If using AAA alkaline batteries, replace them
with new ones.
If using Ni-MH batteries, charge them fully.
The installed batteries are running low and
Battery
need to be replaced for continued operation.
Empty!
‡ 7KHUH LV QR WH[W DERYH WKH FXUVRU ZKHQ \RX
Invalid!
selected [Numbering].
‡ $Q LQYDOLG FKDUDFWHr was selected for
[Numbering].
‡ $Q LQYDOLG YDOXH ZDs selected for [Tab
Length] or [Label Length].
‡ $Q LQYDOLG YDOXH ZDV HQWHUHG DV WKH ULEERQ
tape length while using templates.
‡ <RX WULHG WR SULQW D WH[W ILOH ZKHQ WKHUH LV QR
No Text
data stored in the memory.
‡ LV SUHVVHG ZKHQ QR WH[W LV HQWHUHG
‡
entered.
‡
‡
was entered while using templates.
2 Line Limit! 
1 Line Limit! ‡ <RX WULHG WR HQWHU D UG OLQH E\ SUHVVLQJ
‡ <RX WULHG WR SULQW RU SUHYLHZ WZR OLQHV RI WH[W
ZKLOH  PP RU   PP WDSH LV
installed. Install a larger tape size.
There is no cassette installed.
No
Cassette!
7KH 7DSH &XWWHU /HYHU ZDV SUHVVHG LQ WKH
Cutter
middle of the printing process.
Pressed
7KH PD[LPXP QXPEHU RI FKDUDFWHUV 
Text Full!
FKDUDFWHUV IRU WH[W  FKDUDFWHUV IRU WHPSODWHV
KDYH DOUHDG\ EHHQ HQWHUHG
<RX PD\ KDYH H[FHHGHG ULEERQWDSH OHQJWK
Change
5HGXFH WKH WH[W RU VHOHFW >Auto@ DV WKH ULEERQ
Length
tape length.
No Frame OK? ‡ <RX KDYH XVHG D IUDPH RU )UDPH VHWWLQJV DUH
ON, but a cassette narrower than
 PP LV LQVWDOOHG )UDPHV IRU XVH
21/< ZLWK  PP FDVVHWWHV 
‡ 6HOHFW
‡ )HHGLQJ WDSH DIWHU SULQWLQJ ZKHQ >Chain
Feed OK?
Print] is selected. Refer to the Setting
Margin section in this guide.
‡ 0DNH VXUH \RX DUH XVLQJ D  PP
Insert
cassette.
0.47"
Use TZe
‡ 8VH D FDVVHWWH ZLWK WKH
Tape!
Cause / Remedy
 LV SUHVVHG ZKHQ QR WH[W LV
LV SUHVVHG ZKHQ QR WH[W LV HQWHUHG
RU ZDV SUHVVHG ZKHQ QR WH[W
WR SULQW ZLWK QR )UDPH SUHVV
to cancel.
PDUN
X What to do when...
Problem
The display
‡ &KHFN WKDW WKH EDWWHULHV DUH FRUUHFWO\
stays blank
inserted.
DIWHU \RX KDYH
‡ 7KH EDWWHULHV PD\ EH ZHDN 5HSODFH WKHP
turned on the
‡ &KHFN WKDW WKH DGDSWHU is correctly connected.
machine.
When the
ULEERQWDSH LV
‡ 5HIHU WR WKH Setting Margin section in this
printed out,
guide and select [Half] , [Narrow] or
there is too
[Chain@ WR KDYH VPDOOHU PDUJLQV IRU \RXU
much margin
ULEERQWDSH
VSDFH RQ ERWK
VLGHV RI WKH WH[W
The machine
‡ &KHFN WKDW WKH FDVVHWWH LV LQVHUWHG FRUUHFWO\
does not print,
or the printed ‡ ,I WKH FDVVHWWH LV HPSW\ UHSODFH LW
characters are
‡ &KHFN WKH 7DSH &DVVHWWH &RYHU LV FORVHG
not formed
correctly.
properly.
The setting has ‡ 7KH EDWWHULHV PD\ EH ZHDN 5HSODFH WKHP
cleared on its
‡ :KHQ SRZHU LV GLVFRQQHFWHG IRU PRUH WKDQ
own.
WKUHH PLQXWHV DOO WH[W DQG IRUPDWV LQ WKH
display settings are cleared.
A blank
‡ 7KHUH PD\ EH VRPH GXVW RQ WKH 3ULQW +HDG
horizontal line
5HPRYH WKH FDVVHWWH DQG XVH D GU\ FRWWRQ
appears through
VZDE WR JHQWO\ ZLSH WKH 3ULQW +HDG ZLWK DQ XS
the printed
and-down motion.
ULEERQWDSH

The machine
has "locked up"
LH QRWKLQJ
‡ 5HIHU WR WKH Resetting the P-Touch section
happens when a
in this guide.
key is pressed,
HYHQ WKRXJK WKH
PDFKLQH LV RQ
The power ‡ 7KH EDWWHULHV PD\ EH ZHDN 5HSODFH WKHP
turns off when
‡ &KHFN WKDW WKH EDWWHULHV DUH FRUUHFWO\
you try to print.
inserted.
‡ 7he wrong AC Adapter is used. We
UHFRPPHQG XVLQJ WKH $'(6$'(6$
$'(6$:$'(6$$'(6$:
Adapter.
The tape does
‡ &KHFN WKDW WKH HQG RI WKH WDSH IHHGV XQGHU
not feed properly
the tape guides.
or the tape gets
‡ 7KH &XWWHU /HYHU LV SUHVVHG ZKLOH SULQWLQJ 'R
stuck inside the
QRW WRXFK WKH &XWWHU /HYHU GXULQJ SULQWLQJ
machine.
$OO WH[W DQG
‡ 3UHVV
format settings
[Text&Format].
need to be
cleared to
‡ 3UHVV
create a new
ULEERQWDSH
[Text&Format]
To change
‡ 5HIHU WR WKH Initial Settings section in this
language
guide.
setting.
Solution
 DQG VHOHFW
 >Clear]