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Before you call for service, determine
the symptoms and make a few simple checks as shown below.
Problem
Possible solution
Power does not turn ON.
• Is the power cord plugged
in?
Remote
Control/Unit
buttons do not function.
Power does not turn ON or OFF.
Image is distorted.
Image freezes.
• Press unit POWER
button down over 7 seconds.
The POWER
indicator
goes
out. If the Power was On, the screen will also disappear.
After 5 seconds,
turn
Power On and operate
unit normally.
If the steps above do not restore normal
operation,
disconnect
then reconnect
the AC plug and turn the power On.
The power
turns OFF.
Power turns off while another
• Please consult your nearest dealer.
indicator
is flashing.
Remote
Control does not function.
• Are the batteries dead or inserted
incorrectly?
• Is the Remote
Control
sensor in direct fluorescent
lamp light or other strong
sources
of light?
Image shakes.
• Is the antenna
or antenna
cable old, broken, or shorted
out?
• Is the antenna
cable connected
properly?
Image is not clear.
(blurring / vertical lines)
• A sudden temperature
change
may have caused condensation
in the internal
optics which results in blurring or vertical
lines. Please wait until room
temperature
is normal and constant
before turning
power ON. These
symptoms
will clear up as time passes.
• Depending
on the connected
device, a 1080i input signal may cause the picture
to flicker.
If the connected
device has a format selection
switch,
set the format
to 720p.
Color patches or no color.
• When using a VCR and selecting
channels
on the TV, is the TV/VIDEO
mode
for the VCR set to TV?
Image appears
doubled or tripled.
• Is the antenna
facing the right direction?
• Is the antenna
receiving
any signals reflected
off of mountains
or buildings?
Images disappear
at the top and bottom of the
• When using 16:9 image software
(cinema vision size software,
etc.), there is no
screen,
picture at the top and bottom of the screen.
During ZOOM modes, the image is cut off at
• Please adjust the V-Size.
This is not a mulfunction.
the top and bottom.
Some parts of the screen are always
lit while
others do not light up.
• This is a characteristic
of the LCD panel and not a malfunction.
Some parts of the screen do not light up.
Fan is operating even though TV Power is
OFF.
• This is because
the cooling fan is operating.
The fan will stop after about
3 minutes.
Leaving
stationary
images,
such as still video
images, web pages, or filler bars (used for
NORMAL
aspect
mode), on-screen
for an
extended
period of time can leave ghost
images on the screen.
• This is a characteristic
of the LCD panel and not a malfunction.
Try displaying
constantly
moving pictures
which fill the entire screen,
or turn the power OFF
for a while to return the screen to normal.
Pictures from equipment
are unusual when the
equipment
is connected
via HDMI.
No sound is produced.
Page
24
61
7
10
12-17
33,36
24
• Is the HDMI cable connected
properly?
12, 14-
18, 21-22
• Turn Off the TV unit and device, then turn them On again.
• Check the input signal from the equipment.
29
• Is "Sound Mute" active?
30
• Is the volume
set to the minimum?
29
• Is "Speaker
output"
set to "Off"?
39
• Change
"SAP" settings.
32
• Check "HDMI
1 in", "HDMI 2 in" or "HDMI 3 in" insettings
when the equipment
is
39
connected
via HDMI.
• If digital sound connection
has problem,
select analog sound connection.
21-23, 39
62
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