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CherryPlus Smartphone FAQs (Outside China)
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2.8.11 Can I use my phone to access the Internet during a call?
Yes if your phone is connected to a 4G or 3G network, but no if your phone is connected to a
2G network.
2.8.12 Are there any restrictions on data services?
Currently your phone does not support CDMA2000. Your phone supports GSM, WCDMA,
and LTE.
"E&G", "3G", or "4G" (or "LTE") is displayed when your phone is connected to a 2G network,
a 3G network, or 4G network, respectively.
2.8.13 How long does it take to switch between 4G, 3G, and 2G
networks?
It takes 150 seconds to recover data service when you switch from a 4G network to a 2G
network, or from a 3G network to a 2G network.
The network icon disappears when the network is switching. Voice calls will not be affected
when you switch networks.
2.9 Screen lock
2.9.1 How do I set a screen unlock PIN?
1.
Choose Settings > Privacy & security > Security > Screen security > Screen lock.
2.
Under Input your PIN, enter a PIN.
3.
Enter the PIN again and touch OK.
When you power on the phone or press the power button to turn on the screen, the unlock
screen is displayed. Enter your PIN to unlock the screen.
2.9.2 How do I set the face unlock function?
1.
Choose Settings > Privacy & security > Security > Screen security > Screen lock >
Face Unlock.
2.
Follow the onscreen instructions, touch Set it up then Continue. Wait for your phone to
identify your face and touch Continue.
3.
On the displayed Backup lock mode screen, touch another screen unlock method and set
the method. When you are done, touch OK.
Issue 01 (2015-01-14)
indicates that the mobile network is turned off. To turn on the mobile network,
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