Logitech G304 LIGHTSPEED Faq

Logitech G304 LIGHTSPEED Faq

Wireless
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FAQ
We've put everything you need to get started with your G305 LIGHTSPEED Wireless Gaming
Mouse right here. If you still have questions browse the topics on the left.

Frequently Asked Questions

 +Performance and endurance power modes on the G304 and G305 gaming mice
You can use Logitech Gaming Software (LGS) to switch between power modes on your gaming
mouse to optimize battery performance:
Endurance mode (LO): The report rate of the mouse is fixed at 8 ms (125 Hz) to
maximize battery life. The report rate in endurance mode cannot be adjusted.
Performance mode (HI): By default, the mouse report rate is set to 1 ms (1000 Hz). But
you can increase the report rate in performance mode to 2 ms (500 Hz), 4 ms (250 Hz) or
8 ms (125 Hz).
LGS has a blue (performance) or green (endurance) colored circle at the top-left next to the
battery level to help you distinguish the active power mode:

Select a power mode in Automatic Game Detection mode

NOTE:
To learn more about On-Board Memory and Automatic Game Detection Modes,
see
Choose between gaming mouse On-Board Memory and Automatic Game Detection modes.
Select a power mode in Automatic Game Detection mode
LGS can be used to select a power mode for all profiles or on a per-profile basis.
1. Launch LGS.
2. Select the G304/G305 from the product picker.
3. Click the Customize Buttons icon at bottom of the screen.

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Summary of Contents for Logitech G304 LIGHTSPEED

  • Page 1: Frequently Asked Questions

    Mouse right here. If you still have questions browse the topics on the left. Frequently Asked Questions  +Performance and endurance power modes on the G304 and G305 gaming mice You can use Logitech Gaming Software (LGS) to switch between power modes on your gaming mouse to optimize battery performance: ...
  • Page 2 4. Make sure to select the profile you want to customize in the Profiles pane. Click on the drop-down list next to Power Mode and select HI for performance mode, and LO for endurance mode.
  • Page 3 NOTE: You can also use a single profile on your mouse in Automatic Game Detection mode. Just clear the Enable per profile settings checkbox. Remember that you cannot have per profile DPI sensitivity levels while the setting is disabled (not checked). If you use multiple profiles, we recommend performance mode for gaming and endurance mode for all other profiles/applications.
  • Page 4  +Connect the G304 or G305 gaming mouse to a computer You can connect the G304 or G305 gaming mouse to your computer with the included LIGHTSPEED USB receiver. Before you connect your mouse to the computer, make sure you’ve installed one AA battery. 1.
  • Page 5 2. Take the LIGHTSPEED receiver out of the battery cage so you can connect it to your computer. 3. Install the AA battery in the battery cage as illustrated below. 4. Slide the keyplate upwards to return it to its original position, covering the battery cage.
  • Page 6 5. Connect the receiver extension cable to a USB port on your computer. Connect the LIGHTSPEED receiver to the other end of the extension cable. NOTE: You can also connect the LIGHTSPEED receiver directly to a USB port on your computer.
  • Page 7 You only need to do one of the above if the profile is not associated correctly. If you can point to the correct .exe when creating a profile, you don't need to do either one.  +Troubleshooting gaming mouse profile detection using Logitech Gaming Software...
  • Page 8  +Linking profiles between a G-Series keyboard and gaming mouse using Logitech Gaming Software Logitech Gaming Software (LGS) shares the profiles between your G-Series keyboard and your gaming mouse, so no manual profile linking is needed. Macros and keystrokes you configured for your G-Series keyboard can be assigned to your gaming mouse, and mouse button presses you configured for your gaming mouse can be assigned to your G-Series keyboard.
  • Page 9 When a profile stops working in the middle of a game, there are two possible causes. Either the profile is:  Not associated with the correct .exe file The profile is detected in the game launcher or menu, but stops working while playing the game.
  • Page 10 There is currently no industry standard.  +Purchase a new gaming mouse receiver If you’ve lost or misplaced the receiver for your gaming mouse: 1. Go to support.logitech.com. 2. Search for your gaming mouse or use the drop-down menus to locate the product's support page.
  • Page 11 Support.  +Gaming mouse compatibility with Logitech Unifying receivers The Logitech G403 Wireless, G304, G305, G603, G703, G903 are built on the LIGHTSPEED architecture and connect to proprietary LIGHTSPEED receivers. They are not compatible and cannot be paired with the Unifying receiver.
  • Page 12 5. Turn the mouse OFF and then ON using the power switch on the bottom of the mouse. 6. Your gaming mouse should now be paired with the receiver. Click Yes and then Next.
  • Page 13 7. Click Finish to exit the Logitech Connection Utility.  +Gaming mouse double-clicks when clicked once...
  • Page 14 If your gaming mouse clicks two or more times when clicked once, try the troubleshooting steps below: 1. Disable the single-click to open option in Windows: Windows 8 or Windows 10 Click on the magnifying glass to bring up the Search menu, type ‘single- ...
  • Page 15 5. Test the mouse on a different computer that is functional. 6. Contact Logitech Support if the double-click issue appears on a different computer. Let us know what troubleshooting steps have been attempted.  +Customize G304 or G305 pointer settings using Logitech Gaming Software...
  • Page 16 You can use Logitech Gaming Software (LGS) 9.00 or later to customize pointer settings on the G304 or G305 gaming mouse in two different modes:  Automatic Game Detection  On-Board Memory NOTE: For help choosing between the two modes, see...
  • Page 17 Your gaming mouse supports the following pointer customizations in Automatic Game Detection mode: DPI levels — Configure up to five levels, from 200-12000 in 50 DPI increments. Report rate (performance mode only) — Update from 125/sec (8ms response time) to 1000/sec (1ms response time). Per profile pointer settings —...
  • Page 18 Enable per profile pointer settings — Select this option to enable each profile in LGS to have different pointer behavior (see Setting different DPIs for gaming- mouse profiles using Logitech Gaming Software for help). Acceleration (Enhance Pointer Precision) — Select this option to use Window's "Enhance Pointer Precision"...
  • Page 19 Report rate (Performance mode only) — Update from 125/sec (8ms response time) to  1000/sec (1ms response time). Power Mode — Choose between two power modes to optimize battery life for your  needs. To customize pointer settings: 1. Open LGS 2.
  • Page 20 3. Under DPI Sensitivity Levels, drag the tick marks along the graph. For each DPI level, you'll see a tick mark with a unique color. The LED on top of the mouse shows the unique color of the active level while using the DPI Cycling mouse function. You can set up to five sensitivity levels: Assign Default —...
  • Page 21 There is one LED indicator on top of your gaming mouse. Status Duration Color The mouse is switched from performance to endurance mode in Logitech Gaming Green 5 seconds Software (LGS) or turned on while in endurance mode. Mouse is switched from endurance to...
  • Page 22 If the cursor for your gaming mouse stutters, or skips during general usage, try these troubleshooting steps: 1. If you have Logitech Gaming Software (LGS) installed: Lower your DPI sensitivity in the Customize Pointer Settings tab. If your gaming mouse supports surface tuning, tune your mouse to the surface in use.
  • Page 23 2. Click Mouse to open the Mouse Properties window. 3. Click the Pointer Options tab. 4. Uncheck Enhance pointer precision. 5. Click OK to save your changes.  +Digital signature error when Logitech Gaming Software is installed on Windows 7 computers...
  • Page 24 You may see a digital signature error when you install Logitech Gaming Software (LGS) on some Windows 7 computers. All recent versions of LGS require the following Microsoft Windows security update to be installed prior to installing LGS:  Security Update for Windows 7 Systems (KB3033929) The security update adds support for SHA-2 driver signing and verification functionality.
  • Page 25 3. Make sure the blue toggle marker is set to the left (shown below): 4. Your mouse will now be in On-Board Memory mode and all of the customizations you make in LGS will be written directly to the mouse.
  • Page 26  +Enable Automatic Game Detection mode on your gaming mouse with Logitech Gaming Software You can use Logitech Gaming Software (LGS) to enable Automatic Game Detection mode your gaming mouse. Here’s how: 1. If your mouse is wireless, make sure that it’s connected to your computer using the supplied USB cable or the wireless USB receiver.
  • Page 27 4. The mouse will now be in Automatic Game Detection mode and all of the customizations you make in LGS will be active when the corresponding game or application is launched or running on your computer.

This manual is also suitable for:

G305 lightspeed

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