Alcatel Joy Tab Quick Start Manual
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Alcatel Joy Tab Quick Start Manual

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Quick Start Guide
Alcatel would like to thank you for your purchase. We hope you
will enjoy your high-quality mobile communication experience.
For more information about your device or to download
the
complete
user
manual
version,
please
visit
https://us.alcatelmobile.com
BC
English - CJB1R80TBAAA

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  • Page 1 Quick Start Guide Alcatel would like to thank you for your purchase. We hope you will enjoy your high-quality mobile communication experience. For more information about your device or to download complete user manual version, please visit https://us.alcatelmobile.com English - CJB1R80TBAAA...

  • Page 2: Table Of Contents

    Table of contents 1 Your Device ..............1 1.1 Keys and Connectors ............1 1.2 SIM Card .................3 1.3 Battery ..................4 1.4 Home Screen .................6 1.5 Applications ................8 2 CloserTV ............... 10 3 Contacts ..............10 3.1 Create a New Contact ............ 10 4 Gmail .................
  • Page 3 Metro by T-Mobile Information ......... 29 ® 12 Month Limited Warranty ........34 Recycling Information ..........34 Troubleshooting ............35 This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on page 24 of this user guide.

  • Page 4: Your Device

    Your Device Keys and Connectors Micro USB Headset Microphone Connector Infrared Front Camera...
  • Page 5 Rear Camera Power Key SIM/SD Volume slot Keys Speaker Recent Apps • Touch to open a card view of applications you've worked with recently. Home • From any application or screen, touch to return to the Home screen. • Long press to turn on Google Assistant. You can get help such as getting directions and restaurant information based on the content detected on the screen.

  • Page 6: Sim Card

    Back • Touch to go back to the previous screen, or close a dialog box, options menu, the Notification panel, etc. Power key • Press: Lock the screen/Light up the screen. • Press and hold: Show the popup menu to select from Power off, Restart or screenshot.

  • Page 7: Battery

    You don't need to power off your device before inserting or removing the SIM card. Note: Your device only supports Nano SIM cards. To avoid damage to your device, do not attempt to insert any other SIM types. 1.2.1 Insert/Remove the Nano SIM and microSD Cards Open the slot.
  • Page 8 1.3.1 Charging the Device Insert the small end of the charging cable into the charge port as shown. Connect charger to power outlet. Note: Please use the cable that came with your device. Using other cables may damage the charging port or reduce battery performance.

  • Page 9: Home Screen

    Home Screen You can bring all of the items (applications, shortcuts, folders and widgets) you use most frequently to your Home screen for quick access. Touch the Home key to get instant access to the Home screen. Status bar  ...
  • Page 10 1.4.1 Status Bar The Status bar appears at the top of your Home screen. You will find icons indicating your device’s status and new notification alerts appear in the Status bar. Icon Status Bluetooth active ® Wi-Fi active ® Network (full signal) Network (roaming) 4G LTE data service 3G data service...

  • Page 11: Applications

    Applications 1.5.1 App List Swipe upward from the Home screen to view the App list. 1.5.2 Add/Remove Application Add: You can touch and hold a folder, an application, or a widget to activate the Move mode and drag the item to any Home screen you prefer.
  • Page 12 Create folders: To improve the organization of items (shortcuts or applications) on the Home screen, you can create a folder by stacking one app on top of another. To rename a folder, open it and touch the folder’s title bar to input the new name. Wallpaper customization: You can change your wallpaper in two different ways: Touch and hold an empty area on the Home screen...

  • Page 13: Closertv

    CloserTV This function provides universal access to both live TV and Over The Top content and gives you complete control of both mobile and TV screens, as well as easily switching between live TV channels and OTT content: Swipe upward from the home screen and touch CloserTV Touch to search the video you want to watch.

  • Page 14: Gmail

    Gmail Set up Gmail Accounts Swipe upward from the Home screen, touch Gmail An email wizard will guide you through the steps to set up an email account. Enter the email address and password of the account you want to set up. If the account you entered is not provided by your service provider in the device, you can touch MANUAL SETUP after entering the email address, select an...

  • Page 15: Send A Multimedia Message

    Press to send. An SMS message of more than 160 characters will be charged as several SMS. A counter will be on the right of the text box to remind you how many characters are allowed to be entered in one message. Note: Specific letters (accented) will also increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.

  • Page 16: Getting Connected

    Getting Connected Web Browser From the Home screen, touch Chrome to use the Browser. Your bookmarks, browsing history, and settings across all devices with the browser installed can be synchronized with your Google Account. Accessing Files To access media files and photos saved on your device or to transfer files from your device’s microSD card (sold separately) to your computer, follow these steps: To connect device to PC...

  • Page 17: Data Sharing

    Data Sharing You can share your device’s mobile data connection with a single computer via USB cable (USB tethering) or with up to eight devices at once by turning your device into a portable Wi-Fi hotspot. To turn on USB tethering or Wi-Fi Hotspot: Touch Settings >...

  • Page 18: Volume & Ringtone

    Volume & Ringtone Adjust Ringtone and Volume From the Home screen, touch Settings , and then select Sound. Position the slider to adjust volume for Media, Alarm, or Notification separately. Set sound for Notification and Alarm separately. Touch a named switch to turn its sound on or off Software Updates To access Software Updates, follow these steps: Connect your device to a Wi-Fi network and make sure...

  • Page 19: Security

    Security To help prevent others from using your device without your permission, activate the following security options: From the Home screen, touch Settings > Security & location > Device security Screen Lock None: Touch to disable screen unlock security. • Swipe: Touch to enable slide unlock mode.

  • Page 20: Safety And Use

    Safety and Use We recommend that you read this chapter carefully before using your mobile device. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. Traffic Safety Given that studies show that using a mobile device while driving a vehicle constitutes a real risk, even when the hands-free kit...
  • Page 21 Conditions of Use You are advised to switch off the mobile device from time to time to optimize its performance. Remember to abide by local authority rules of mobile device use on aircrafts. Operational Warnings: Obey all posted signs when using mobile devices in public areas.
  • Page 22 Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider. It is recommended to have proper supervision while small children use your mobile device.
  • Page 23 Your mobile device should not be disposed in municipal waste. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your mobile device. Some people may suffer epileptic seizures or blackouts when playing video games.
  • Page 24 PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. Privacy Please note that you must respect the laws and regulations of your jurisdiction or other jurisdiction(s) where you will use your mobile device regarding taking photographs and recording sounds with your mobile device.
  • Page 25 • Do not burn or dispose of a used battery in household garbage or store it at temperatures above 60ºC. • Do not disassemble or open crush, bend or deform, puncture or shred. • Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard Products that have the below symbol must be taken to...
  • Page 26 CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov Chargers Home A.C. / Travel chargers will operate within the temperature range of: 0°C (32°F) to 45°C (113°F). The chargers designed for your mobile device meet with the standard for safety of information technology equipment and office equipment use.
  • Page 27 thorough evaluation of scientific studies. These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health. The exposure standard for mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram...
  • Page 28 operation, the device has been tested when positioned a minimum of 15 mm from the body without any metal parts in the vicinity of the device or when properly used with an appropriate accessory and worn on the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
  • Page 29 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 30 TCL Communication Technology Holdings Limited. You may download the source codes from http://sourceforge.net/ projects/alcatel/files/. The provision of the source code is free of charge from Internet.

  • Page 31: General Information

    General Information • Website: https://us.alcatelmobile.com Facebook: https://www.facebook.com/alcatelmobileus • • Twitter: https://twitter.com/alcatelmobileus Hotline Number: In the United States, call 855-368-0829 • for technical support. On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.

  • Page 32: Metro ® By T-Mobile Information

    Metro by T-Mobile Information ® Service You will need the following information when activating service: • Your name, address and an eight-digit number that you will use to access your account (your personal identification number “PIN”). • Your serial number (IMEI) and SIM card number. If your device has a removable battery, to locate the serial number, remove the device from the box and remove the battery cover from the device.
  • Page 33 Account Detail: Text Message Reminder. Metro provides a text message • reminder on your device before payment is due. • E-statement. View your statement summary online. (Only available in select states.) Payment Options: There are several ways to pay for your Metro service. •...
  • Page 34 MyMetro ® • Manage your Metro account right on your device. By dialing any of the customer service numbers you can change your rate plan, change your features and pay for service. Just follow the instructions on your device. For Assistance: Please visit your local Metro store or refer to the following options if you need additional assistance.
  • Page 35 Your device’s GPS system is enabled by default in order to permit use of planned future services; see your device’s manual for instructions should you wish to disable your GPS for non- 911 purposes. Metro Terms and Conditions of Service For the most recent and up-to-date version of the Metro Terms and Conditions of Service to which you agree and will be bound when you activate, use, change or pay for your Metro...
  • Page 36 you may have selected or may be included in your Rate Plan, including, but not limited to: • You waive your right to a jury trial in disputes with Metro; • Your disputes with Metro will be decided by an arbitrator; •...

  • Page 37: 12 Month Limited Warranty

    12 Month Limited Warranty For Warranty information and support, please visit https://us.alcatelmobile.com/warranty/. Recycling Information For more information on Electronic Recycling: Visit Alcatel Electronic Recycling Program website at https://us.alcatelmobile.com/accessibility-compliance/ electronic-recycling-program/, or Call Alcatel US Customer Support at 1-855-368-0829. Battery Recycling (USA & Canada):...

  • Page 38: Troubleshooting

    Troubleshooting Before contacting the service center, here are some instructions to help you troubleshoot your device: • You are advised to fully charge the battery for optimal operation. • Avoid storing large amounts of data on your device as this may affect its performance.
  • Page 39 may take around 10 minutes to display the battery charger indicator on the screen. • Make sure charging is carried out under normal conditions: 0°C (32°F) to +55°C (131°F). • When abroad, check that the voltage input is compatible. My device can't connect to a network or "No service" is displayed •...
  • Page 40 • Check with your operator to make sure that your subscription includes this service. • Make sure that this feature doesn't require an Alcatel accessory. I can't add a contact • Make sure that your SIM card contacts are not full; delete some files or save the files to the device.
  • Page 41 The device can't be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your device is visible to other users. • Make sure that the two devices are within Bluetooth’s detection range. The battery drains too fast •...
  • Page 42 If you still cannot access your device, apply to the authorized repair center, but remember that it will not be regarded as warranty case. Alcatel is a trademark of Nokia used under license by TCL Communication Technology Holdings Limited. © 2019 TCT Mobile Limited. All rights reserved.

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