Star Micronics LaserPrinter4 Operation Manual
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Star Micronics LaserPrinter4 Operation Manual

Star Micronics LaserPrinter4 Operation Manual

Star micronics laser printer operations manual
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LaserPrinter
4
OPERATIONSMANUAL

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Summary of Contents for Star Micronics LaserPrinter4

  • Page 1 LaserPrinter OPERATIONSMANUAL...
  • Page 2 This printeris certified as a Class 1 laser productunderthe U.S.Departmentof Health and Human Services (DHHS) RadiatiarPerformanceStandardaccordingto the RsdiationControlfor Healthand Safety Act of 1968. llris menns thatthe printerdoes not producehamrdouslaser rsdiat.iar. Since radiationemittedinside the primcris completely cmdined withinprotectivehcusings andexter- nal covers, the laserbeam cmnot escape fromthe machine duringany phase of user operaticm ‘he center for Devices and RadiologicalHealth (CDRH) of the U.S.Fcod and Drug Administration implementedregulationsforlaserprcdoctson August2, 1976.‘flreseregulatioms a@y to laserprodrrcts marketedin the UnitedStales.
  • Page 3 The Canadian Department of Communications %%Y%%’Lohterferenes ratu.s & e.sn@exceedtbe ClassB linsitsfor radionoiaeenrissicxts f romdigitalapparatus Le pn%rstappascilnunk%ique n ’&rten pas de bruitssadiofrlectriques d Lpassant l es lintites applicable reds nusm%iques d e la classe B ~rescritesdam le Rk-glement s urle brouillageradid.lextsique ‘F( &tt pas Ie Ministkre.

  • Page 4: Table Of Contents

    3.1.4HexDump...40 3.2SelfTest ... 3.2.1Printing TestSheets...40 3.2.2StatusSheetDescription ..41 3.3Programming f romtheControl P anel ... 43 4. Quick Start with the Star LaserPrinter4: A Tutorial ...49 4.1Pdrninaries ...49 4.2Control P anel...50 4.3Connecting t hePrinterto theComputer ...52 4.3.1Selecting theSerialInterface ...53 4.3.2Activating t heParallel I nterface ... 55 4.3.3Saving theSetting ...56...
  • Page 5 7. InterfacingWith ApplicationsPrograms ... 67 7.1Lotus1-2-3 Release 2...68 7.2WordPerfect Version 5...70 7.3Microsoft Word4.0...71 7.4Microsoft Windows ..71 8. Maintainingthe Star LaserPrinter4 ... 75 8.1Replacing theEP-Lcartridge ...75 8.2Storage andHandling Precautions f ortheEP-Lcartridge ...75 8.3Cleaning theFixingAssembly ...76 8.4Cleaning theExterior o f thePrinter...,...77 9.
  • Page 6 9.4Operator I nformation M essages ..87 9.4.1HostCommunication problem ...87 9.4.2Function or SizeIncompatibility ...87 9.4.3Font/Emulation Cartridge ...88 9.5StatusMessages ..9.6PaperJamming ...:T 9.6.1Clearing paperjams ...9l 9.7Streaky Prints...97 9.7.1WhiteStreaks ...97 9.7.2StainsonTransparency Films...99 10. Options ...101 10.1PaperFeeder andCassettes ...101 10.2Expansion R AMBoard...102 10.3FontCartridge .

  • Page 7: How To Use This Manual

    How to Use This Congratulations o n purchasinga StarLaserPrinter4. You willbe delighted with both the qualityof the printedimagesand the ease of operation.With your computerand this printer,you can createprofessional-looking docu- ments. This OperationsManual is one of two that explore the entire range of printingpossibilitiesof theStarLaserPnnter4.Thismanualis forbeginners and for those who plan to concentrateon the basics.

  • Page 8: Laserprinting

    Inotherwords,thisprocessis atypeoflaser-activated temporaryengraving. In the Star LaserPrinter4, two intercomectedunits producethe complete printingprocess:the tonercartridgeand the printerbody. The tonercartridgecontainsthe drum,whichis the rotatingsurface.In the darknessof the tonercartridge,the drumholdsa negativechargeplacedon it by the primarycoronawire in the printer.Shutterson the bottomof the...
  • Page 9 Whentextor graphicsare sentby the computerto the printer,laser beamis generatedby a semiconductor l aser diode.Thisbeam is focusedby special scanningmirrorsthatturnthelightbeamintoa toolthat“writes”or’’pnnts” on the surfaceof the drum.The areasof the drumtouchedby thelaserbeam lose their negativecharge and containa reverseimage of the information sentfrom the computer.As the drumrotates,it passesa developerunitthat is also rotating,but in the oppositedirection.The surfaceof the developer unit is covered with toner (“ink”) which has a negative charge.

  • Page 10: L.2The Starlaserprinter 4-An Introduction

    THE STARLASERPRINTER4— AN INTRODUCTION You will meet each portion of your Star LaserPrinter4 as you read this manual,but a briefintroductionis in orderhere.Thefollowingfigwes show the front, mar and insideviewsof the printer. @ Side Cover @ Face-downTray @ Paper Stop @ ControlPanel...
  • Page 11 Rear @ ParaLlel I nterfaceConnector @ AppleTalkInterfaceConnector @ Power Receptacle @)SerialInterfaceConnector @ DensityAdjustmentLever @ EP-L Cartridge @)Pick-upRoller @ Fixing AssemblyCover ‘@ @)Air Vent @ TransferRoller (@Paper AccessDoor @ SeparationPad @ Feed Roller...

  • Page 13: Settingup The Starlaserprinter4

    Setting Up the STAR LaserPrinter4 The factthat you’renow readingthismanualshowsthat you’vegot at least as openingthe cartoncontainingyournew StarLaserPrinter4.This chapter will help you to unpackthe printer,set it up, and get it running. First, though,you shouldmake somepreparations.You may alreadyhave decidedon the printer’snew location.Whetheryou have or have not, run...

  • Page 14: Unpacking

    The printercomesin two boxes.The largebox containsthe printer and its accessories,and the smallerone containsthe EP-L cartridge.Followthese instructionswhen unpacking. Unpackingthe Printer 2.1.1 Followthe instructionsbelowto unpackthe printer. 1. Openthe large box, and removethe accessoriesbox. 2. Removethe printerfrom the box.
  • Page 15 3. Removethe packingmaterialfrom roundthe printer. 4. Open the accessories box. Remove the face-up tray, power cord, Opera- tions Manual and Applications Manual. NOTE: Save the packing boxes and materials. If you need to move the printer (for new location or semice etc.), use these materials to pro- tect the printer from darnage.

  • Page 16: 2Checking Theparts

    2.1.2 Checkingthe Parts Before setting up the printer, make sure that all standard items shown below are provided and they are free fmm damage. If any of these items aIEmissing or damaged,contactyour supplier. Standard Items 2.1.3 Unpackingthe EP-L Cartridge Open the small box (see the illustrationbelow) and remove the packing material fmm the EP-L cartridge.

  • Page 17: 4Optional I Tems

    CAUTION: 1) Donotopenthealuminumbagcontainingthecartridgeuntil you are readyto installit in the printer. 2) Do not lean the cartridgeagainstanythingor turn it upside down. OptionalItems 2.1.4 Some of the followingitems may have been ordered.Unpackthem. For details,refer to Chapter10. Options. Paper feeder Cassette (A4, Letter, Legal, Executivesize) RAM board (1, 2 or 4MB) Emulation cartridge Carryingthe Printer...

  • Page 18: 6Opening Andclosing Theprinter

    When moving the printer, remove the EP-L cartridge from the NOTE: printer.Afterremovingthe cartridgefromtheprinter,replaceit in thealuminumbaginwhichit wasoriginallypacked,orcoverit with a thick clothto protectit from directlight. Openingand Closingthe Printer 2.1.6 Whenopeningtheprinter’ssidecover,donotstopit in thehalf-way.This will open the protective shutter of the drum, and light will permanently damage the drum.
  • Page 19 Opening the Cover 1. Hold the knob of the multi-purposetray and pull it to open the tray. 2. The tray opensto about80 degrees.
  • Page 20 3. Press the dease button(at the right) upwardsand openthe ecwer. The coveropensto about80 degrees(themulti-purposetray then opensto about90 degnxs.).
  • Page 21 NOTE: Removethe two orangestoppersby pushingthe lower part of the stoppersupwards and removingit (as shown in the illustration below). Closing the Cover 1. Using both hands,lift the coverand close it gentlyuntil it latches.

  • Page 22: Installing Theep-Lcartridge

    2. Lift the multi-purposetray and closeit until it latcheson both sides. INSTALLING THE EP-L CARTRIDGE Important Notice Installthe EP-L cartridgeimmediatelyafteropeningthe aluminumbag. Permanentdamagecan be causedby light to the photosensitivedrum. NEVERexposethecartridgeto thestronglight(mo~ than 15000IUX) o r roomlighting(1000IUX) f or more than five minutes. Do not o@ the drumprotectiveshutteron the EP-L cartridge.
  • Page 23 Alwayskeep the EP-L cartridgewith the label facingup. Do not turn it upsidedown or stand it on end. The tonermay becomecaked,and this causesprint qualityto deteriorate. Usethecartridgebeforetheexpirydateprintedon the carton.Otherwise, print qualitymay deteriorate. Use only genuineEP-L cartridgesas ~commendedby your supplier. Followthe instructionsbelowto installtheEP-Lcartridgefor thefirsttime, or replacean used one.
  • Page 24 3. Openthe aluminumbag containingthe EP-L cartridgeand removeit. NOTE: Savethealuminumbag,asyoumayneedit forstoringthecartridge when you movethe printerto anotherplace in the finure.
  • Page 25 4. Holdingthe cartridgewithboth hands,mck it gentlyfmm end to end, 5 or 6 times, to distributethe toner evenly.If the toner is not distributed evenlyin the cmridge, it may adverselyaffectprint quality. 5. Place the cartridgeon a flat surface.Whileholdingdown the cartridge withonehand,usetheotherhandtopulltheorangetabto removetheseal. Make sure that the tab is pulled smoothlyin a directionparallelto the flat surface.
  • Page 26 Holdingthe cartridgeby thetab,alignthe arrowon thecartridgewiththe 7 mark on the printer. the cartridgeinto the printergently.
  • Page 27 cover 8. Make sure that the cartridgeis securely seated, then close the gently. NOTE: 1) If you have purchased optional accessories,install them in accordancewith their installationmanuals. When replacingthe cartridge,clean the fixing assembly, as describedin “8.3 Cleaningthe FixingAssembly”.

  • Page 28: Loading Paper

    LOADING 2.3.1 About Paper Printqualityandprinterlifearegreatlyaffectedby thepaperused.Papercan be fedintotheprintereitherfmmthemulti-purpose trayorpapercassette(if cassetteis installed).~s purposetray m listedbelow. Type 97x 148-216 x 356mm Plainpaper (Letter,Legal,A4, B5, Executive) Transpar- Letter,A4 ency films Labels Letter,A4 Envelopes 97x 148-216 LoadingPaperInto the Multi-purposeTray 2.3.2 1. If the multi-purposetray is not open,openit by unlatchingand bringing it forward.
  • Page 29 Hold the arrow at the centerof the multi-purposetray, then pull out the Slidethe paper guideto the left.
  • Page 30 4. Take a small stack of paper and align the edges by tappingit on a flat surface. 5. Alignthe rightsideof the stackof paperwiththe right-handpaperguide. Slidethe paperstackgentlyintotheprinteras far as it willgo. Makesure that the heightof the paperstackdoesnot exceedthe markon the paper guide.

  • Page 31: Selecting P Aperdelivery

    6. Slidetheleft-handpaperguidesothatit touchestheleft sideof the paper stack.Makesurethatthe paperguidedoesnot presstoo tightlyor fit too looselyagainstthe paper stack.Otherwise,this can causepaperjams or other problems. The printer providestwo types of paper delivery;face-up and face-down. With face-downdelive~, the paper is ejected from the printer with the printed side facingdownward.With face-updelivery,the paper is ejected with the printedside facingupward.
  • Page 32 SelectingFace-upDelivery 1. Openthe multi-purposetray by unlatchingand bringingit forward. 2. Switchthe paper deliveryselectorfor the face-upposition. 3. Attachthe face-upprint tray to the sidecoverof the printer.Fit the pegs at the sidesof the tray into the holesin the printer. Whenface-upprintingis ftished and the multi-purpose tray is closed,the printerautomaticallyswitchesback to face-downdelivery.

  • Page 33: Connectingthe Powercord

    2.5 CONNECTINGTHE POWERCORD i s t O a A p o t p i o ( “...

  • Page 34: Connecting T Heinterfaee Cable

    2.6 CONNECTINGTHE INTERFACECABLE I a s i a i...
  • Page 35 o t c i t b u S “ t t a Mmgm i f a p o t h o t c...

  • Page 36: Adjustingprintquality

    2.7 ADJUSTINGPRINTQUALITY t t p i n w i t o...
  • Page 37 ‘m ~———m I—-–;...
  • Page 38 MEMO...

  • Page 39: Initial Operation

    Initial Operation 3.1 FRONTPANEL o t S a 1 l a u o t p i a c a “ g o t m “ i O L...

  • Page 40: 1Powering Up

    PoweringUp 3.1.1 o t c o t p 1 A L a l a “ I a o “ ( 2 o 4 m “ t a c t a c t “ s o t p “ will “ o o o o t s o t R...

  • Page 41: 2Thebuttons

    3.1.2 TheButtons ON LINE i O L i O L i O L PRINT ERROR SKIP i n a < i O L i O L i A o w b i o t b i i t i n p i i o i a a...
  • Page 42 > 2 I t “ “ 3 I t 4 I t “ 5 I t w b d 6 I t RESET c Pressing “ w b p w b p “ “ “ i O L i i t “...
  • Page 43 PROGRAM FEEDER SELECT i o t 1 I t Only Auto Seleetion Tray Manual Feed Only “ b O L “ “ s t p...
  • Page 44 i n i “ Paper: Letter Paper: Legal Paper: A4 Paper: Executive Paper: B5 ENV: Monarch ENV: COM-10 ENV: Intntnl DL Intntnl C5 Paper: Letter w b c a t t o t f i a f w b s i t p...

  • Page 45: 3Lightindicators

    3.1.3 Light Indicators i i l T READY ALARM f 2 s DATA D n t w b l i o w i s O L PRINT u i t i s O L b o t o a e o t p I i c i M o...

  • Page 46: 4Hexdump

    3.1.4 Hex Dump i w p s “ T 3.2 SELF TEST a t c 3.2.1 Printing TestSheets “ “ ’ t i i i e “ “ “ o t p i H m ’...

  • Page 47: 2Statussheetdescription

    “ ’ “ 3.2.2 StatusSheet Description a o i F t a l a t a “ “ “ “ i i h i s f l i t o ’ “ “ o i o o t o...
  • Page 48 - t p Q M t o y a i o o o i a a w b f t b u i s t t b p t t a i a m...

  • Page 49: Programmingfromthe Control Panel

    PROGRAMMINGFROMTHE CONTROL PANEL & ‘ - T g i t g o t “ i a o...
  • Page 50 S t p “ Dump o t n i t b s i M l “ “ I n s “...
  • Page 51 “ “ T s i t [v]. The “ “ s f E ’ “...
  • Page 52 STARLASERPRINTER 4 CONTROLPANELHIERARCHY ‘ —...
  • Page 53 0 H L A r+! AUTO MANUAL SET TEXT LENGTH MARGIN MARGIN MARGIN MARGIN RIGHT LEFT...
  • Page 54 MEMO...

  • Page 55: Quick Start With The Star Laserprinter4: A Tutorial

    a a q i f b o i c a a s 4.1 PRELIMINARIES o a s I i v I c b r f u w o a s f u w “ a a s...

  • Page 56: Controlpanel

    4.2 CONTROLPANEL LINE] [PRINT] [ERROR SKIP/<] [FEEDER SELECT] (WHITE BUTTONS) When light is on printer can print. When light is off atl other buttons are enabled Print information in memory Continue printing or display error code Initiate tests Discard information Enter program mode Select paper source for i f y...
  • Page 57 — t — i — t — t 4.2.1 Basic operations — T aft. I t e a t p n y p i i O L b O L b t l o a e w g O L i i p I t e [A])

  • Page 58: Connecting T Heprinterto Thecomputer

    i i a g o i t o i s 4.3 CONNECTINGTHE PRINTERTO THE COMPUTER INTERF&CE — i wrap Off paga T d t...

  • Page 59: 1Selecting Theserialinterface

    t u a C 4.3.1 Selectingthe Serial Intetiace baud Press [<] to...
  • Page 60 a f s [ w d “ Pressing [A] until the BAUD RATE Pressing [ o t s [ w g 4 f p XoN/XoFP s i f [ t e...

  • Page 61: 2Activating T Heparallel I Nterface

    i t a [ t d 4.3.2 Activatingthe Parallellntetiace t a p [ t s [ t d [ t s 4 t b 4 t b...

  • Page 62: 3Saving Thesetting

    4.3.3 Savingthe Setting o T u a t e i n t 4.3.4 Returningto FactorySettings I f s . I t i i t u a l i i E...

  • Page 63: Manualfeed

    4.4 MANUALFEED I a o Cassette Only@ g O L p t p...

  • Page 64: Papersize

    o “ 4.5 PAPERSIZE o M T g a p i A p a t b f t u o...

  • Page 65: Printingin Landscapeorientation

    Press [v] when the required paper/envelopesize is displayed on the screen. “Finally,press [ON LINE], which readies the Star LaserPrinter4 for printing. Beforeyou stan printing,reffl the cassettewith the appropriatepaper. 4.6 PRINTINGIN LANDSCAPEORIENTATION If you want to change from portrait to landscape orientation for your...

  • Page 66: Seleeting Display Language

    s Press [v] displays NUMBER I@ againgivesvariousoptionsfor SYMBOLSET. Pressing [v] Pressing [<] until you see the desiredone. Then press [v]. Press [ON LINE]. 4.8 SELECTINGDISPLAYLANGUAGE The languagefor displaycan be selectedfrom English,Fnmch, German, Italianor Spanish.To selectthe displaylanguage,turn off the printerthen followthe procedu~ below. 1.

  • Page 67: Settingup A Page

    Setting Up A Page As the sampleprintshows,yourStarLaserPrinter4 can fill a sheetof paper with text and/orgraphicsto within3/16- 1/2in (8 - 12mm)of the margins. Someof the choicesare made for you by the printer.But most of them are underyourcontrol,eitherfromthefrontpanelof theprinter,or throughyour computerand the applicationsoftwareyou are using on it. Some of the choices may be limited.
  • Page 68 The next chapteroutlinesyour choices,both for Star LaserPrinter4 pro- grammingand for makingchoicesfrom the computer. may want to limit the amount of computer on thedefaultsettings...

  • Page 69: Font Selection

    StarLaserPrinter4— standardequipmen~while others are availablein cartridgesthat are installedinthecartridgeslotoftheprintec youmayalsopurchasefonts on a diskandloadthemdown(downloading) f mmthecomputerto the Star LaserPrinter4’s RAM (for more informationconsulta software dealer) font attributes — consistingof characterspacing,pitch, pint size, style, strokeweigh~and typeface the printer you select to emulate —...
  • Page 70 Samplesof the two residentfonts follow. Sample Courier ABCDabcd#$‘12 ABCDabccl#$ ’123[A’- ABCDabcd#$ ’123[”’-66il=+D ABCDabcd#$ ’123[A’-66fi~Zx ABCDabcd#$ ’123[A’-b6tl=%~ Sample LinePrinter Many of the availablefonts can deselected from the controlpanel. The ultimateimprintingflexibilityis providedby programmingwith thecom- handsets. Formom on this, seethe chapter7 “InterfacingW i thApplica- tionsl%ograms”and the ApplicationsManual.

  • Page 71: Hewlett P Ackard Laserjet I Ip

    6.1 HEWLEll PACKARDLASERJET11P Default Values,primary and secondaryfonts: Characternumber: Symbolset: Available Values,primaryand secondaryfonts: Characternumber: Symbolset: 1 (Courier,locpi, 12point,Medium) Roman-8 1* (courier, locpi, 12point,Medium) 2 (Courier,locpi, 12point,Bold) 3 (Courier,locpi, 12point,Italic) 4 (Courier,12cpi,lopoint, Medium) 5 (Courier,12cpi,lOpoint,Bold) 6 (Courier,12cpi,lOpoint,Italic) 7 (LinePrinter,16.66cpi,8.5point,Medium) Roman-8* ECMA94 IBM PC IBM DN PC-850 1S02: IRV...

  • Page 72: Epsonfx-850

    6.2 EPSONFX-850 Default Values: Characterset: Pitch: Table: Available Values: Characterset: Pitch: Table: 1S0 84:Portug 1S0 85: Spanish HP German HP Spanish 10cpi Italic USA* French Germany DenmarkI Sw~en Italy Spain Japan Norway DenmarkII 10cpi* 12cpi 17cpi 20 cpi Pmpotional Italic* GraphicsSet #l GraphicsSet W...

  • Page 73: Interfacingwith Applicationsprograms

    PageMaker,andXeroxVentu~ Publisher,whichusestheGEMdesktopen- vironment. Both are compatiblewith the HP LaserJet IIP. For further informationconsultthe ApplicationsManual. Before you begin printing,be sum your Star LaserPrinter4 is correctly cotilgured foryourcomputerbyhavingeithertheparallelor serialinterface selectedand the correctcabling.Prior to printing,make surethat you have selectedthe sameemulationfromthe frontpanelas theoneyouspecifiedin...

  • Page 74: Lotus1-2-3 Release2

    7.1 LOTUS1-2-3 RELEASE2 This sectionexplainshow to installingLotus 1-2-3for use with your Star LaserPrinter4. For detailedinformation,referto the LotusGettingStarted manual. addthefollowingcommandstotheAUTOEXEC.BATfile, d epending First, on parallelor serialinterfaceused. Parallel:If yourprinteris connectedto the computer’sparallelport LPT1, add the followingcommandto the AUTOEXEC.BAT file: MODELPT1:,,P Serial:If yourprinteris connectedto thecomputer’sserialport COM1,add the followingcommandto the AUTOEXEC.BAT file:...
  • Page 75 At the openingscreen,pms [Uto accessthe spreadsheetmenu.Then,type [Worksheet, IG]lobal, ID]efaultand [P]rinter. The configurationmenu will be displayed.Now you are ready to make some selectionsaboutthe configurationof yourStar LaserPrinter4. 1)Type [1]Interfaceandselectthenumberwhichcorrespondsthe interface for your printer. For parallel,type “l”, and for serial,type “2” (for example).

  • Page 76: Wordperfect Version 5

    7) If you areusinga serialinterface,for COM1,type“4”.The WordPerfect will displaythe SelectPrinter:COMport menu. You must now speci~ the serialparameters,includingbaud rate, parity, stopbits,characterlengthand same valuesin WordPerfectas you do for the Star LaserPrinter4. To save your WordPerfectselections,pnxs [F7] to exit the program. function. B esurethatyouspecifythe XoN/XoIIJ...

  • Page 77: Microsoftword4.0

    7.3 MICROSOFTWORD4.0 To use MicrosoftWordwith your Star LaserPrinter4, appropriatePrinter Descriptions(PRDs)must be installed.PRDs are found on Supplemental Printer Diskettes.These PRDs provide(1) internal and cartridgefonts in both orientationsand (2) Hewlette-Packard soft fonts.Installthemfollow- ing the proceduredescribedin MicrosoftWord manuals. In MicrosoftWord,you can makeyourprinterselectionsthroughthe Print Menu.
  • Page 78 CANCEL Insertthe Utilitiesdisk in drive A and press Now the scmm displaysthis box: AvailablePrintem EpsonFX-80 NEc 3550 HP LaserJet HP LaserJetPlus HP 7470A HighlightHP LaserJetPlus or Epson and select Anotherbox appmx in response: Copy associatedprinterfile HPLASERP.DRV to drive/directory: C:\Windows(if you have a hard disk) selectingYES confirmsyour printer choice and returns you to the CONTROLPANEL Menu.
  • Page 79 “pushthe button”for your selectionof word (bit) length,parity, stop bits, handshake,and port. SelectHARDWAREhandshakeand 1 stop bit. Be sure that the other selectionsmatch the printer settings shown under InterfaceGroup on the Star LaserPrinter4’s sampleprint.

  • Page 81: Maintainingthe Star Laserprinter4

    Maintaining the Star LaserPrinter 4 TheLaserPrinter4 doesnot requiremuchcare andmaintenance. H owever, it is importantto perform a few cleaningtasks to maintainyour printerin goodcondition. T his chapterwillexplainsprocwhuesfor replacingtheEP- L cartridge, handling the EP-L cartridge and printer, and cleaning the printer. 8.1 REPLACINGTHE EP-LCARTRIDGE Replacethe EP-L cartridgein the followingcases: If printqualityis stilllow,even afieryou haveredistributedthe tonerby removingthe cartridgeand reckingit gentlyfrom end to end aboutfive...

  • Page 82: Cleaning Thefixingassembly

    Do not stem the cartridgewhereit will be exposedto directsunlight. Storethecartridgewiththelablefacingup. Donotturnit upsidedownor sttid it on end. Stem the cartridgeat a temperate of betweenO“Cand 35°C(32°Fand 95”F). Do not storethe cartridgein saltyair, or wherethere are corrosivegases such as ammonia. Keep the cartridgeaway from CRTs,disk drivesand floppydisks.The magnetin the cartridgecan adverselyaffectthem.

  • Page 83: Cleaningthe Exteriorof The Printer

    3) Releasing the buttonwill paper id produced,the screendisplays“MPLOADTHE PAP”. 4) Nowplacethe cleaningpap faceup in themulti-purpose tray,inserting it as far as it will go withoutforcingit. Makesure that the paperguides are alignedwith the paper. 5) Press the [TEST] button.The printerwill displays“NOW CLEANING”. 6) Whencleaningis done,the screenwill display one second.
  • Page 84 MEMO...

  • Page 85: Troubleshooting

    An important key to nAiableoperation of your Star LaserPrinter 4 is knowinghowto respondwhentroubleoccurs.Someproblemconditionscan be handledon the spotby the printeroperator.Othersrequireservicingby trainedpersonnel. T hischapterwillexplainwhento dowhat.It willalsohelp you deal with the paperjamming and otheroperationalproblems. 9.1 ERRORMESSAGESDISPLAYEDON THE SCREEN The control panel screen may display a variety of messages during the courseof operationof theStarLaserPrinter4.Youare alreadyfamiliarwith the displaysequenceduringpower-up,and whenprogrammingthe printer.

  • Page 86: Service Callmessages

    9.2 SERVICECALL MESSAGES 9.2.$ EngineServiceCall Messages Engineservicecall messagesare relatedto the interfacewithengine.They canresultfromeitheracommunication failure,ora haltintheengine’sready level. Meaning Message finingassembly; status2, CALLSERVICE 01 bit2 faultyBD;status2,bit3 CALLSERVICE02 scannermotor malfunc- tion,status2, bit improper c ommunication CALLSERVICE04 9.2.2 ControllerService Call Messages Controllerermrmessagesresultfmm failurein eitherhardwareor software. Some controllererror messagesoccur during startup tests.
  • Page 87 Uessage Meaning CALLSERVICE05 CRC error in controller programhalts;fatal mainROMprogram CALLSERVICE06 CRC error in resident programhalts;fatal fontROM CALLSERVICE07 read/write test errorin program halts;fatal on-board RAM CALLSERVICE08 read/write test error expansionRAM (if in- shut off power and fm prob- Stalled) CARTRIDGE BAD CRCerrorin Cartridgesequencestops;...

  • Page 88: Operator C Allm~Mges

    9.3 OPERATORCALL MESSAGES Whenever the screen displays operator call messages, the printer goes off line and the alarm sounds. The problem is one that the operator should be able to resolve. After making any corrections, you should press [ERROR to recheckthe status.If theerrormessageis notdisplayedagain,you SKIP] may continueprinting straight away (if the error was one of the Engine Problemsbelow).

  • Page 89: 2Font/Emulation Cartridge P Roblems

    9.3.2 Font7Emulation CartridgeProblems The font and emulationcartridgeare pluggedinto the printer.They can shouldnot be insertedor withdrawnwhilethe DATALED is continuously lit. If someonedoesthis,the screenwillindicate“CARTRIDGEERROR”. Theprintermustbe reinitialized by turningoff thepowerandthenon again. If an emulationcartridgeis removedwhileit is being accessed,the screen willindicate“CARTRIDGE ERROR”untilthe printeris re-poweredup. If a fontcartridgeis removedwhiletheDATALEDisblinking,thescreenwill display“REINSERTCART”.In thiscase,the operatormust insertthe font cartridge or press [ERROR SKIP].

  • Page 90: 4Change Papersize

    9.3.4 ChangePaper Size Certainemulationspermitjob size to be specifiedby the host computer. Also,job size can be selected fium the menu. If a change in job size is required,thescreenwilldisplayamessagetothateffect.The alarmwillbeep and the printer will go Off Line. You may have the printer ignoresuch a messageby pressing[ERROR SKIP].
  • Page 91 Message Meaning Monarch size is requi~d; followprocedure a bove ,CASS:CHANGE FION cassette TRAY:CHANGE Monarch size is requi~d; followprocedure a bove multi-pmpose t ray CASS:CHANGE Com-10 size is required; followprocedureabove cassette Com-10 size is required; followprocedureabove TRAY: CHANGE multi-ptupose tray DL size is required;cas- followprocedureabove CASS: CHANGE sette TRAY: CHANGE...

  • Page 92: 5Manual P Aperfeed

    9.3.5 ManualPaper Feed Certain emulationspermit specifyingmanual paper feed from the host compuler.Also,youmay selectmanualfeedfmmthe menu.The following messagetell youto handfeedpaperof a specificsize.The alarmbeepsand the printer goes Off Line. When you feed the appropriatepaper into the multi-purpose tray andpnxs [ONLINE], themessagewillheturnedoff and printing will continue.The operatorhas the optionof pressing [ERROR SKIP], which turns off the message and causes the printer to continue printing.

  • Page 93: Operatorinformationmessages

    9.4 OPERATORINFORMATIONMESSAGES problems with communicationwith the host computer may be Certain detected.Messageslisted below provideinformation,but do not halt the printing process.The printer uses a defaultvalue if necessary.You may removethe messageby pressing [ERROR SKIP]. Note that if them are multipleerrors, the last one detectedis displayed. 9.4.1 Host Communication problem Meaning Message...

  • Page 94: 3Font/Emulation Cartridge

    9.4.3 Font/Emulation The font and emulationcartridgeampluggedinto theprinter.The operator may insert or withdraw a cartridgeonly when the DATALED is off or blinking.The followingmessagesacknowledgethe change. Message CART.CHANGED CART. CHANGED CART.CHANGED CART. CHANGED Meaning Status fontcarhidge is inserted message orremovedwhenDATA for one second LED is off fontcartridgeis inserted message wi~ rem~n for DATA LED is onesecond...

  • Page 95: Statusmessages

    9.5 STATUSMESSAGES .Statusmessages a~ low priority messages that either indicate normal conditionsor providewarningsthat need not be acted upon immediately. These conditionsshouldnot occur whenthe printeris On Line. If they do, however,the alarm will beep artdthe printer will go Off Line. For some conditionshowever,there is the possibilityof a conditionoccurringwhen theprinteris OnLine.If it does,thealarmwillnot soundandtheprinterwill remain On Line.
  • Page 96 Message Meaning TEST PRINT MODE testpatternprintout TEST PRINT STOP testpatternstop REPRINT LOST retransmission of lostsheets may occur ROTATING FONT waitfor fontrotation PRINTER READY all condition normal and properbut printeris not op- eration; no unused data in controlleror pages in print- PRINTER ACTIVE all condition normal and proper;...

  • Page 97: Paperjamming

    9.6 PAPERJAMMING Aspapertravels from themulti-purpose tray (orcassetteif installed) through area and is ejected,it canjam at the followinglocations: the printing A :Paper pick-uparea (multi-purpose tray) B :Paper pick-upma with optionalcassettepaper feeder C :Fixing assemblyarea D :Face-upprint deliverya~a E :Paper accessdoor Clearingpaperjams 9.6.1 1)Removeany paper fmm the multi-purposetray and closethe extension tray.
  • Page 98 2) If the face-uptray is installed, 3) Openthe side coverby pressingthe releasebuttonupwards.
  • Page 99 4) If you have been printingwith the multi-purposetray, checkthe paper pick-upmeafirst.If thereis a paperjamhere,removethepaper by pulling in the directionof the arrow. CAUTION: The fixing assembly area becomes extremely hot when the printerhasbeen operatedforsometime. Never touchthis a~a when the printer result. 5) If you areusingthecassettepaperfeeder,pullout the cassetteandcheck the paperpick-uparea.If thereis a paperjam hem, ~move thejammed paper before replacingthe cassette.
  • Page 100 If paper is jammed in the fixingassemblyarea,pull the paperback into the printerand removeit. 7) If thepaperdoesnotextendfromthesideofthefixingassemblyarea,pull it in the direction of the black arrow. If the paper is extractedin the opposite direction, infused toner can be deposited inside the printer, stainingthe back of subsequentlyprintedpages.
  • Page 101 If thepaperhaspassedcompletelythroughthefixingassemblyma, pull out in the directionof the arrow. 9) If a paperjam has occurredin the face-updeliveryarea, put the paper straightupwardsto removeit. 10) Aftercheckingallthe areasdescribedhere,closethe sidecover,replace the face-uptray(if it is beingused),pullout theextensiontray andrefill the multi-puxpose tray. Printingwill restart.
  • Page 102 11) If thejam is stillpresent,a smalltorn pieceof papermay be remaining insidethe printer.Checkthe sideupper door for any such paper.

  • Page 103: Streakyprints

    9.7 STREAKYPRINTS 9.7.1 WhiteStreaks Whitestinks occur if the tonerlevel is low and the toner insidethe EP-L camidgeis notdistributedevenly.Theycanbeeliminatedby m-distributing the toner. 1)Leave the printer power on to prevent data corruptionduring a print operation.Remove any paper in the multi-purposetray and close the extensiontray.
  • Page 104 3) Hold the EP-L cartridgeas shownbelow,then rock it gentlyback and forthabout45 degreesin eachdirection,about5 or 6 times.This willre- distributethe toner insidethe cartridge. 4) Replacethe EP-L cartridgein the printer,then closethe side cover. If verticalwhite streaksstill appearafterthe toner insidethe cartridgehas beenre-distributed, t hecartridgeneedstobe replaced.See“2.2Installingthe EP-L cartridge”for replacingthe cartridge.

  • Page 105: 2Stainsontransparency Films

    9.7.2 Stainson TransparencyFilms ,Transpamncyfbs may sometimesshowstainsat eitherthe top or bottom of the fihns.Thesestainsmaybe causedby a dirtypaperpathor the flawon the EP-L cartridge. Cleanthe fixing assembly. The fixing rollerinside the fixing assembly may have been stainwith toner.For cleaning, referto “8.3 Cleaningthe Fixing Assembly”. If the stains still appear, use a different type of transparencyfti.

  • Page 107: Options

    Options The followingoptionsam availablefor the printer.This chapterprovides brief explanationfor these options.For detailson installationand mainte- nance,pleaserefer to their own manuals. Paper feeder Cassette(A4, Letter,Legal,Executiveand Envelope) ExpansionRAMboard (1, 2 or 4MB) Font cartridge IBM emulationcamidge PAPERFEEDERAND 10.1 Theoptionalpaperfeederisusedwithoneofoptionalpapercassettes, t o feed paper from the paper cassette into the printer. The paper feeder can be attachedeasilyto the bottomof the printerusing screws.

  • Page 108: Expansionram Board

    Types and sizes of papercan be used with the cassettesare listedbelow. Type Letter, ~gal, A4, B5? 60. 105g/m2 Face-dow~p Plain paper Executive :;;sparency Letter,A4 Labels Letter,A4 Envelopes 98X 190-162 X250mm 60- 90g/m2 Face-up 10.2 EXPANSIONRAM BOARD Threekindsofmemoryexpansionboardm availablefortheprinter:a 1MB RAMboard,a2 MBRAMboardanda4 MBRAMboard.TheseRAMboard permitprintingof full pagegraphics.To tell whethera boardis installedin yourprinter,watchthe printerdisplayscreenduringpower-up.If no board has been installed,the displaywill read:...

  • Page 109: Fontcartridge

    10.3 FONTCARTRIDGE Fonts can be added to the printerby installingan optionalfont cartridge. Thefontcartridgeis installedin theslotbeneaththecontrolpanelof theStar LaserPrinter4. Insertthe fontcartridgewiththe arrowlabelfacingup. If the fontcartridge is insertedupsidedown,the cartridgeand/orprintermaybe damaged. CAUTION: The Font Cartridgesfor LaserPrinter8 cannotbe used with this printer.

  • Page 111: Specifications

    Specifications 11.1 SPECIFICATIONS ‘m Laser beam pageprinter Engine Resolution:300 x 300 dots per inch speed: Warmup: Emulation Resident: Optional: Resident: Optional: Host Interface(Standard) Standard: Serial RS-232C Parallel: Optional: AppleTti(whenanOptiOnalpDLboardisin- s DefaultSettings: Changeableusingthe controlpanel Fonts Resident: Courier Option: 4 pagesper minute(A4) under 1 minute(at 68°For 20”C) HP LaserJetseriesIIP EpsonFX-850...
  • Page 112 Paper Manualfeed: 97x 148mm- 216x 356mrn Cassettefeed (Option) Legal/Letter/Executive/A4/B5/EnveloP output Weight: Special: c PrintingA~a: top and left margins:2.5mm bottommargin:4.5mm rightmargin: 4.Omm Acousticnoise:standby: max.43dB printing:max. 53dB Environment Operating: 50”Fto 90”F(10”Cto 32.5”C) Standby: 32°Fto 95°F(O”C to 35”C) Storage: c PowerSource:100/115V (50/60Hz)forNorthAmericaandJapan Power Consumption: m ax. 550W(whenoperating) s Weight : Print engine Cassette...
  • Page 113 387 nun —1 l--..kd!kd!

  • Page 114: Reliability

    11.2 RELIABILITY c Suggestedmonthlyprint volume 2500prints c Deftition of failure Any loss of operationthat n3quires cabg a serviceperson. Operationerrors and installationfailuresare not included. Productlife Five years or 150,000prints,whichevercomesfirst. Mean time betweenfailunx 4,000 hours or less Mean time to repair 30 minutesor less Paper feed reliability Type Paper...

  • Page 115: Pinfunctions O Ninterfaces

    11.3 PIN FUNCTIONSON INTERFACES ParallelInterface DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 DATA8 BUSY PAPER SELECTED 14-15 SIGNAL , GND CHASSIS +5VDC 19-30 — R ESET — E RROR 33-36 Function Goesfrom High to Low (for at least 0.5 microseconds)when dataare valid.
  • Page 116 Serial interface Signal Pin No. Direction Name — — 8-19 21-25 Function Chassisground. Carries data fromtheprinter. Carriesdata to the printer. whenthe printeris readyto reeeivedata. Unused. Signalground. Unused. whenthe printeris readyto receivedata. Unuswl.

  • Page 117: Glossary

    Epson EX-850and the HP LaserJetIIP laserprinter. Expansion RAM board— Anavailableoptionthatis easilyattachedto the LaserPrinter4 to expandits RAM to a maximumof 5 MB. Three kinds of memory expansionboard are available:a IMB RAM board, a 2MBRAM board and a 4MB RAMboard.
  • Page 118 Face-down delivery— A type of paper delivery in which the paper is ejectedfrom the printerwiththe printedside facingdownward. Face-updelivery— A typeof paperdeliveryin whichthe paperis ejected from the printer with the printed side facing upward. Face-up delive~ is used for printing envelopes,transparencyfihns and labels.
  • Page 119 Parallel— a communicationsinterfacethat sends or receives 8 bits of informationplus controlsignalsat a time. Parity— a bit in a serialinformationthat allowsa computerandprinterto automaticallycheckfor errors in transmission. Pitch— thewidthof a typefacemeasuredin charactersper inch. Point— theheightof a type fon~measumdin points,or 1/72of an inch. Portrait—...
  • Page 121 ALARM ligh~39 ASCII Co(k), BADCHARCODEmessage,87 BADFONT CODEmessage,87 BADFONT DATAmessage,87 BAUDrate, 53 Buttons,controlpanel,33,35-38 CALL SERVICEmessage,80-81 CANNOTROTATEmessage,87 CANNOTDOWNLOADmessage,87 CARTRIDGEBADmessage,81 CART.CHANGEDmessage,88 CAR’IRIDGEERRORmessage,83 CASSCHANGEmessage,84 CASSREFILLmessage,82 Centronicsconnector, Characterset, 59 CHARNOT IN FONTmessage,87 CLEANINGDONEmessage,89 CLEANINGPAPERmessage,41,89 Controlpanel(frontpanel),4,33, 35-39,43-45,50-51 Courierrypefaee,64 Currentsettings,56 Databi~ 54 DATAlight,39 Displayscreen,33 DTRmessage,54 EEPROM, 34,111 Emulationmodes,42,63,65-66 ENGINETESTmessage,89 ENGINERESETmessage,89...
  • Page 122 Initialsettings, INPUT OVERFLO W message, 8 7 INSUFFICIENT RAMmessage, 8 3 INTERFACE g rollp, INTERFACEmessage,43,53-55 LANDSCAPE message, 59 Landscapeorientation, 4 2,59 Laser,2 Laserprinting,2-3 LAYOUT grOUp, LAYOUTmessage,45,59 LINEERRORmessage,87 LinePrintertypeface,64 LOADCASSmessage,82 LOAD FACTORYSET message,43, Lotus1-2-3,68-70 7 9-99 Maintenance, MEMORY TESTIMBmessage, 3 4 M-FEED message, 8 6 Microsoft Windows, 71-73 Microsoft word,71...
  • Page 123 ROTATING FONTmessage, 90 RS-232C connector, Seeserial c onnec- Selftesti 4 0-42 Selfteststatus sheet, 4 0 interfaee, 52-55 Serial Serialinterfaee e onneetor, 5,28-29 Serialinterfaee p infunction, 1 10 SETEP/CLOSE message, 8 2 Specifications, 105-107 Statusmessages, 89-90 STATUS SHEET message, 40,89 STOPBITmessage, 5 4 Stains, 9 9 Streaky prints,...
  • Page 124 Consumer Response Star MicronicsCo., Ltd. invitesyour suggestionsand commentson your printerand this manual.Pleaseaddressyourcormpondence to: WorldwideHeadquarters: STARMICRONICSCO., LTD. 194Nakayoshida Shizuoka,JAPAN422-91 Attn:ProductManager AmericanMarket: STARMICRONICSAMERICA,INC. 420 LexingtonAvenue,Suite2702-25 New York,NY 10170 Attn:ProductManager EuropeanMarket: STARMICRONICSDEUTSCHLAND GMBH WesterbachstraBe 5 9 P.O. Box 940330 D-6000FranMiM/Main 90 F.R. of Germany Attn: ProductManager U.K.Market: STARMICRONICSU.K., LTD.
  • Page 126 PRINTED IN JAPAN...

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