If you select
Reset
your changes to settings, all contacts,
messages, personal data, and content
that you have downloaded, received
or edited will also be deleted.
To reset the phone
1 } Settings }
the
} Master
reset.
2 } Reset settings
3
When instructions appear
If you select
Reset
melodies and pictures that you have
downloaded, received or edited is also
deleted.
Error messages
Insert SIM
Possible cause: There is no SIM card
in the phone or you may have inserted
it incorrectly.
Solution: Insert a SIM card
insert SIM card and battery.
Possible cause: The SIM card
connectors need cleaning.
Solution: Remove the SIM card and
clean it. Also check that the card is not
damaged so that you cannot connect
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all, in addition to
General
tab
} Reset
or
all.
}
Continue.
all, content such as
%
5 To
it to the phone connectors. In that
case, contact your network operator
to ask for a new SIM card.
Insert correct SIM card
Possible cause: The phone is set
to only work with certain SIM cards.
Solution: Check if you are using the
correct operator SIM card for your
phone.
Wrong PIN/Wrong PIN2
Possible cause: You have entered
your PIN or PIN2 incorrectly.
Solution: Enter the correct PIN or PIN2
%
} Yes
77 SIM card lock.
PIN blocked/PIN2 blocked
Possible cause: You have entered
your PIN or PIN2 code incorrectly
three times in a row.
Solution: To unblock
lock.
Codes do not match
Possible cause: The two codes that
you have entered do not match.
Troubleshooting
%
77 SIM card
83