Content Index Abbreviations & Acronyms ............................3 1. About this Manual ..............................5 1.1 Important ................................5 1.2 Trademark ................................5 2. Introduction ................................6 2.1 RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS............. 6 2.2 Safety Warning and Notice ..........................
Abbreviations & Acronyms Analog to Digital Converter Automatic Frequency Control: control signal used to tune to the correct frequency BenQ BenQ Corporation BTSC Broadcast Television System Committee Central Process Unit CVBS Composite Video Blanking and Synchronization Digital Light Processing / Texas Instruments®...
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Not Connected Non Volatile Memory: IC containing TV related data (for example, options) On Screen Display Personal Computer Printed Circuit Board (or PWB) Remote Control transmitter Red, Green and Blue. The primary color signals for TV. By mixing levels of R, G and B, all colors (Y/C) are Read Only Memory Data signal on I...
Service Manual that provide repair engineer various choice. 1.1 Important Only trained service personnel who are familiar with this BenQ Product shall perform service or maintenance to it. Before performing any maintenance or service, the engineer MUST read the “Important Safety Information”.
2. Introduction This section contains general service information, please read through carefully. It should be stored for easy access place. 2.1 RoHS (2002/95/EC) Requirements – Applied to all countries require RoHS. The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment Directive) is a legal requirement by EU (European Union) for the global electronics industry which sold in EU and some counties also require this requirement.
BenQ service center for assistance. 6. To avoid possible electric shock, do not dissemble or repair the monitor. 7. If a bad smell or an abnormal sound appears to come from the monitor, contact your nearest BenQ service center for assistance immediately.
3. General Description This new LCD (Liquid Crystal Display) monitor BenQ GL2040&GL2040M offers numerous features and functions, for example: Panel Type: TN + WLED Minimal space requirements thanks to slim casing Optimum ergonomic characteristics (totally distortion-free, excellent picture definition and color purity right into the corners) ...
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Voltage Rating AC: 100~240V (Built-in) AC: 100~240V (Built-in) Power-On Mode <24W (max) <27W (max) Power Supply Standby Mode <0.3W (max) <0.3W (max) Power Off Mode <0.3W (max) <0.3W (max) Glossy black, detail refer to Glossy black, detail refer to Chassis Colors (proposal A) artwork artwork Brown Carton with at least C...
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Request for (Black is Regulatory Type BenQ Region Country Remark Applied by Applied (Pls Certification mandatory and (safety/safety & Sample vendor by BenQ select) (Pls select) blue is EMC/EMC/GP) Reguest voluntary) Must include radiation Australia, test result C-Tick Zealand frequency...
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and report for the assigned third-party test. sample of DVT is required Energy Label for the assigned third-party test. Vender 3rd party provide verificatio Carbon-Footpri relevant n is nt Label information required and report first. Safety & EMC Vender provide relevant information and report...
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Internatio RoHS relevant onal information and report Including Test Report by recognitio n of Accreditati Laborator y and Certificate by EPA Internati Energy recognitio onal Star n of Certificati on Body (CB). Effective date: 2011-1-1. BenQ phase in date: 2010-12-0...
5.2 Panel Inspection Specification 1. Description These inspection standards shall be applied to LCD Module supplied by CHI MEI Optoelectronics Corporation. 2. The environmental condition of inspection The environmental condition and visual inspection shall be conducted as below. (1) Ambient temperature: 15~25 ℃ (2) Humidity: 25~75 %RH (3) External appearance inspection shall be conducted by using a single 20W fluorescent lamp or equivalent illumination.
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(2) Display Inspection Items Acceptable count Random ≦ Bright dot 2 dots adjacent ≦ 3 dots adjacent or more ≦ Random ≦ Dark dot 2 dots adjacent ≦ 3 dots adjacent or more ≦ Minimum Distance Between Bright dots L 15mm ≧...
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6. Classification of defects Inspection Item Criteria and Description Defect type Signal input, vertical line off or Vertical line major irregular V-line appears Signal input, horizontal line off or Horizontal line major irregular H-line appears Pattern signal input, a correct Cross line major display is not obtained...
Level 1 Cosmetic / Appearance / Alignment Service Visual Inspection & Cleaning Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners. ...
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2.Connection 3.Install USB driver. 3.1. When insert the USB cable to PC USB port, will pop up a Hardware Wizard to help you install the USB driver if you use this ISP board first time. You can install it successfully as the below instruction step by step. Remark: The USB driver files path: D:\FTC100103(Mstar)\FTCUSB.INF...
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Click “Finish” to complete the USB serial port driver installation. 4. Install the ISP tool. 4.1.Copy the three files in one folder.
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4.2. Double-click to run the ISP tool. 4.3. Set the parameters in “Device” window. Tick “WP Pin pull to high during ISP”.
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4.4. Connect to the monitor. Click “Connect”. If the tool communicate with monitor successfully, the tool will detect the flash type of monitor. 4.5. Load the F/W you want to upgrade.
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(1)If the monitor has DVI or HDMI port, you need to set restore address for HDCP key to avoid re-program HDCP key. Benq GL2040M has DVI, please fill “0x03F000” and “4KB” for it. (2)If monitor hasn’t DVI or HDMI port, it isn’t necessary to tick “Restore Enable”.
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4.7. Set parameter in “Auto” window. If you have set “Restore address”, please tick “Restore Data”. 4.8.Processing of upgrade. After clicking “Run”, the tool start to program. It is forbided to power off monitor or switch off connection during programming.
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4.9.Successful upgrade. When upgrade successful, there will be green Pass letter appearing. 5. Check the FW version after upgrade.(Take below figure as an instance) (1)Connect signal source and power cable to monitor and DC off it. (2) Press “menu” key and “power on” key synchronously as below figure. When the screen lights, release the two buttons and then press “menu”...
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(3)If the version is right, please do factory reset in user menu as below, or re-upgrade F/W as the above steps. The reset will turn off burn in mode. 6. Troubleshooting. 6.1. Can’t Entry ISP Mode!! The methods: (1) Check the cables and ISP JIG are connected fluently. (2) Click the “Dis Con”...
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Upgrade by 715GT034-B 1. Materials list for uprade. LPT cable(male to male) VGA cable 12V DC adapt ISP jip: 715GT034-B monitor LPT port driver ISP tool: V4.5.0.8.0 New F/W 2. Connection...
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2.1. Monitor AC ON as fig2. Fig2 3. Install LPT driver. 3.1. Double click the icon to install the driver. 3.2. Restart your PC after the LPT driver installation. 4. Install the ISP tool and run it. 4.1. Copy these three files to one folder as fig3 if you use the latest version tool. Fig3 4.2.
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4.3. Click the “Config” to set the parameter as figure5. Click “Apply” after selecting AOC in “JIG”. Select “LPT1” and the Speed less than 50kHz. After all click “Auto Detect”, if show “OK” which presents the communicate OK, you can do next. Fig5 4.4.
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Fig7 4.5. Click “Read” to load the FW you need to upgrade as figure8. Fig8...
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4.6. Set the restore address for saving HDCP key as below. 4.7. Click “Auto” and set the parameters and so on, later click“Run” to start programming as figure9. Because monitor has not DVI or HDMI port, so it isn’t necessary to set “Restore” item.
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4.8. The process after click “run” lasts about 2 munites. During the process don’t cut off the connection and click “Stop”. Fig10 4.9. When appears the below message and green PASS as fig11, the program process is finished.
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5. Check the FW version after upgrade.(Take below figure as an instance) (1)Connect signal source and power cable to monitor and DC off it. (2) Press “menu” key and “power on” key synchronously as below figure. When the screen lights, release the two buttons and then press “menu” again to open below factory menu. Menu key Power on key Check this F/W version.
5. Troubleshooting. 5.1. When click the “run”, but can’t entry ISP mode as fig15. Fig15 5.2. The way to cure the “Can’t Entry ISP Mode!” issue. (1) Click the “Dis Con” and the click “Connect” again to connect with monitor. Fig16 (2) Check the cable and ISP jip are connected fluently.
Adjustment / Alignment Procedure GL2040 The Control Panel 1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically. 2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD. 3.▲ /Display Mode key: For Up/Increase adjustment. The key is the hot key for Display Mode.
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Mode hot key Press the ▼ key continually to switch between the 6 modes for the main window, including Standard, Movie, Game, Photo, sRGB, and Eco. The setting will take effect immediately. Input hot key (not available for analog-only models) Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor.
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Display Menu Available menu options may vary depending on the input sources, functions and settings. 1. Press the MENU key to display the main menu. 2. Press the ▲ or ▼ keys to select DISPLAY and then press the ENTER key to enter the menu. 3.
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Picture Menu 1. Press the MENU key to display the main menu. 2. Press the ▲ or ▼ keys to select PICTURE and then press the ENTER key to enter the menu. 3. Press the ▲ or ▼ keys to move the highlight to a menu item and then press the ENTER key to select that item. 4.
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blend of the Red, Green and Blue (0 to 100) select Red, Green, or Blue. Then use the primary colors can be altered to ▲ or ▼ keys to make the color • Green change the color tint of the image. adjustments.
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• sRGB - for better color matching representation with the peripheral devices, such as printers, DSCs, etc. • Eco - for saving electricity with low power consumption by providing minimum brightness for all running programs. Displays the preview of screen images under the selected mode from Picture Mode.
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based on the following detected video signal: to select this option. • YUV • D-Sub (VGA) from PC: Press the ▲ or ▼ keys The default Color Format is RGB. to change the settings. • D-Sub (Component) from a video device: The default Color Format is YUV.
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• Czech • Traditional Chinese • Hungarian • Simplified Chinese • Serbo-Croatian • Romanian • Dutch • Russian • Swedish • Portuguese Adjusts the horizontal position of H. Position 0 to 100 the OSD menu. Press ▲ or ▼ keys to change the Adjusts the vertical position of the V.
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• Input • Current Resolution Displays the current monitor • Optimum Information property settings. Resolution (best with the monitor) • Model Name Resets all mode, color and Press ▲ or ▼ keys to change the Reset All geometry settings to the factory settings.
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GL2040M The Control Panel 1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically. 2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD. 3.▲ /Volume key: For Up/Increase adjustment. The key is the hot key for Volume. 4.▼...
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Mode hot key Press the ▼ key continually to switch between the 6 modes for the main window, including Standard, Movie, Game, Photo, sRGB, and Eco. The setting will take effect immediately. Input hot key (not available for analog-only models) Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor.
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Display Menu 1. Press the MENU key to display the main menu. 2. Press the ▲ or ▼ keys to select DISPLAY and then press the ENTER key to enter the menu. 3. Press the ▲ or ▼ keys to move the highlight to a menu item and then press the ENTER key to select that item. 4.
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Item Function Operation Range Press the ▲ key to increase the brightness Adjusts the balance between light Brightness and press the ▼ key to decrease the 0 to 100 and dark shades. brightness. Press the ▲ key to increase the contrast Adjusts the degree of difference Contrast and press the ▼...
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perceive colors. Saturation: Adjusts the purity degree Press ▲ or ▼ keys to adjust the value. 0 to 100 of colors. The above options for Hue and Saturation are available only if the signal source is Component Video. Reset Resets the User Mode custom color Press ▲...
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Game, or Photo) mode, while the right window presents the images under the specified mode. Dynamic Contrast Press the ENTER key (available when The function is to automatically detect the to select this option. the Picture Mode distribution of an input visual signal, and then to 0 to 5 Press ▲...
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Audio menu 1. Press the MENU key to display the main menu. 2. Press the ▲ or ▼ keys to select AUDIO and then press the ENTER key to enter the menu. 3. Press the ▲ or ▼ keys to move the highlight to a menu item and then press the ENTER key to select that item. 4.
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Item Function Operation Range Use this to change the input to that appropriate to your video cable Press ▲ or ▼ keys to change the • DVI Input connection type. setting. • D-sub (VGA) Analog-only models do not have the Input function. OSD Settings - Press ENTER to enter the OSD Settings menu.
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keys to select "NO" in the "OSD Lock" submenu from the "OSD Settings" menu, and all OSD controls will be accessible. Press MENU to leave the OSD Settings menu. Press the ENTER key to select Allows the monitor settings to be DDC/CI* this option.
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7. Add one selected item for HPD (DVI port),DVI HPD at Service menu DVI HPD: To disable the hot plug pin detection. (DVI port default: Off) 8. add BenQ logo on/off item, the default is “on” 9. add the auto power on item, the default is “on”...
Level 2 Circuit Board and Standard Parts Replacement Product Exploded View Note: The parts information listed below are for reference only, and are subject to change without notice. Please go to http://cs.tpv.com.cn/hello1.asp for the latest information. Item Description Unit BEZEL KEY BUTTON POWER LENS KEY BOARD...
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REAR COVER HINGE STAND COVER STAND BASE COVER HINGE FOOT PAD SCREW Item Part No. Description Unit 0Q1G 930 8120 HINGE BKT & REAR COVER 0M1G1740 10 47 CR3 HIGNE & REAR COVER 0M1G1740 8 47 CR3 HINGE & STAND 0D1G1030 6120 MAIN/POWER BOARD &...
Product Disassembly/Assembly Note: The speaker just for GL2040M. Disassembly 1) Remove the base Place the monitor face down on a smooth surface. Be careful to avoid scratch and injury during the process of uninstall. And then remove the base. Remove the stand-cover and stand. Remove the screws in red to remove the stand.
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3) Remove the rear cover Remove the rear cover as follow: Note: Be careful, the BEZEL CLIP is easy to break. Note: The positions of the clips on the rear cover are as follow. There are some small gaps between CLIPS. It’s suggested to separate bezel and rear cover from the gaps.
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4) Remove the black rubberized fabric and aluminum foil. Note: When you assembled the LCD, you must tidy the wire as follow picture. 5) Remove the main frame from the panel.
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6) Remove the AC cover from the mainframe. 7) Remove the boards from the main frame. 8) The panel...
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Assembly 1) Assemble the wire to the main board. 2) Assemble the main board and power board on the main frame.
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3) Assemble the panel on the bezel. 4) Assemble the main frame and the key board. a. Insert the wire.
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b. Stick the black rubberized fabric and the aluminum foil. 5) Assemble the AC-COVER. 6) Assemble the base.
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7) Assemble the stand. 8) Assemble the stand cover. 9) Assemble the base.
Troubleshooting Frequently asked questions (FAQ) The image is blurred: Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable? Remove the extension cable for the test.
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“NO” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible. If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com...
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No Power No power Check power cable is Re-plug the power cable tightened? Check Power “On/Off” Turn on the Power “On/Off” switch is “On”? Check the LED Check the AC power indicates is OK? Replace the converter board Replace main board and check connections Replace key board and check connections...
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No Video (Power LED Green) No Video (Power LED Green) Press the power Replace the main board button is OK? Replace the converter The end board Replace the main The end board and connection Replace the LVDS/FFC Check the LVDS/FFC cable or panel cable or panel Replace the key board...
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DIM (image overlap, focus or flicker) Reset in factory mode The end Set to the optimal The end frequency, select the recommended frequency Readjust the phase and pixel The end clock in the user mode Pull out signal cable and Check the signal cable check “Self Test Feature and the PC...
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Color is not optimal Color is not optimal Color shift Miss color Reset the factory mode Replace the signal cable In the user mode, set the” color settings” until customer satisfy The end Pull out the signal cable and check the screen color display is normal? Replace the signal cable or PC Replace the main board...