Contacting Sony; Troubleshooting - Sony GRAND WEGA KF 42WE610 Operating Instructions Manual

Other Information

Contacting Sony

Troubleshooting

Twin View
Problem
I cannot get Twin View to work
There is no Twin View window,
or it is just static
Twin View cannot display
anything but TV channels
Twin View displays the same
program in both windows
92
If, after reading these operating instructions, you have additional
questions related to the use of your Sony television, please call our
Customer Information Services Center at 1-800-222-SONY (7669) (US
residents only) or (416) 499-SONY (7669) (Canadian residents only).
Possible Remedies
❏
If you are using a cable box to unscramble all channels (as shown on page 28),
you cannot use the Twin View feature. This is because the cable box can
unscramble only one channel at a time.
❏
You can use Twin View to view a signal from a different source that is connected
to the TV's A/V jacks (such as a VCR or DVD player) in the second window by
pressing TV/VIDEO while in Twin View.
❏
Sources connected to the AUX, HD/DVD IN 5 and 6, DVI-HDTV IN 7 inputs
display in the left Twin View window, but not the right.
❏
Be sure the Twin View window is set to a video input or channel that has a signal
airing.
❏
You might be tuned to a video input with nothing connected to it. Try cycling
through the video inputs by pressing TV/VIDEO.
❏
Try cycling through the video inputs by pressing TV/VIDEO. Check that the
Video Label option is not set to Skip. (See the Setup Menu on page 83.)
❏
Both Twin View windows might be set to the same channel. Try changing
channels in either window.