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What should I do if the battery indicator is flashing and my computer does not start?
❑ This issue could be due to the battery pack not being installed properly. To resolve this issue, turn off your computer and
remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack
(page
21).
❑ If the issue persists after performing the above, it means the installed battery pack is not compatible. Remove the battery
pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information
(page
200).
What should I do if a message window, notifying of incompatibility or improper installation
of the battery pack, appears and my computer enters Hibernate mode?
❑ This issue could be due to the battery pack not being installed properly. To resolve this issue, turn off your computer and
remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack
(page
21).
❑ If the issue persists after performing the above, it means the installed battery pack is not compatible. Remove the battery
pack and contact an authorized Sony Service Center. To find the nearest center or agent, see Sony Support Information
(page
200).
Why does the System Properties window display a slower CPU speed than the
maximum?
This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the CPU's current speed instead of the maximum speed.
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Troubleshooting
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