LG P935 User Manual page 105

Troubleshooting
Message
The screen
does not turn
on when I
receive a call.
No sound
Hang up or
freeze
Phone locked
and does not
function.
104
Possible causes
Proximity sensor problem
Vibration mode
Intermittent software problem
Restarting the phone
Possible corrective measures
If you use any protection tape or case,
check to see if it has covered the area
around the proximity sensor. Make
sure that the area around the proximity
sensor is clean.
Check the settings status of the sound
menu to make sure you are not in
vibrate or silent mode.
Remove the battery, insert it again and
switch on the phone.
Try to perform a software update via the
website.
1. Turn the phone off.
2. Remove the battery cover.
3. Install the battery.
4. Close the cover.
5. Turn the phone on again.