Sony WALKMAN NWZ-E435F Operation Manual page 93



Troubleshooting
Operation
Symptom
There is no sound.
No data is played.
Cause/Remedy
 The volume level is set to zero.
 Turn the volume up (  page 11).
 The headphone plug is not connected properly.
 Connect the headphone plug properly (  page
11).
 The headphone plug is dirty.
 Clean the headphone plug with a soft dry cloth.
 No songs or video files are stored on the player.
 Follow the instructions in the displayed message,
and transfer songs or videos from the computer.
 The battery is consumed.
 Charge the battery fully (  page 23).
 If the player does not react, even after charging
the battery, press the RESET button to reset the
player (  page 92).
 No data is stored on the player.
 Follow the instructions in the displayed message,
and transfer data from the computer.
 Transferred files are not in a playable format. For
details, see "Supported file format" of
"Specifications" (  page 118).
 Songs or videos may not be played back,
depending on the file format (  page 118).
 Photos may not be displayed, depending on the
file size or the file format (  page 118).
 The playback limitation period of the song has
expired due to subscription conditions, etc.
 Songs with an expired playback limitation period
cannot be played back. Update them using the
software used for transferring.
Continued 