ViewSonic VG2455 User Manual

ViewSonic VG2455 User Manual

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VG2455/VG2755/VG2455-2K/
VG2755-2K
Display

User Guide

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in
a safe manner, as well as registering your product for future service. Warranty information contained in this User
Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at
http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right
corner of our website. "Antes de operar su equipo lea cu idadosamente las instrucciones en este manual"
Model No. VS17528/VS17529/VS17551/VS17552
P/N: VG2455/VG2755/VG2455-2K/VG2755-2K

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Table of Contents
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Summary of Contents for ViewSonic VG2455

  • Page 1: User Guide

    Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website.
  • Page 2 At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
  • Page 3: Safety Precautions

    • Do not place any heavy objects on the device or connection cables. • If smoke, an abnormal noise, or a strange odor is present, immediately turn the device off and call your dealer or ViewSonic®. It is dangerous to continue using the device.
  • Page 4 • When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED. • Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment.
  • Page 5: Table Of Contents

    Quick Menu ......................26 Hot Keys ........................ 28 Configuring the Settings ..................30 General Operations ....................30 On-Screen Display (OSD) Menu Tree - VG2455 / VG2755 ........33 On-Screen Display (OSD) Menu Tree - VG2455-2K / VG2755-2K ......37 Menu Options ....................... 41...
  • Page 6 Appendix ..............50 Specifications - VG2455 and VG2755 ..............50 Specifications - VG2455-2K and VG2755-2K ............52 Glossary ........................54 Troubleshooting ....................59 Maintenance......................61 General Precautions ....................61 Cleaning the Screen ....................61 Cleaning the Case ....................61 Disclaimer ......................61 Regulatory and Service Information ......62 Compliance Information ..................62...
  • Page 7: Introduction

    Introduction Package Contents • IPS display • Power cord • Video cable • USB cable • Quick start guide NTTE The power cord and video cables included in your package may vary depending on your country. Please contact your local reseller for more information.
  • Page 8: Product Overview - Vg2455 / Vg2755

    Product Nverview - VG2455 / VG2755 Front View Display screen Power button (ViewMode) NTTE For more information about the 1(ViewMode)/2/3/4/5 key and its functions, refer to “Hot Keys” on page 28. Rear View USB Down Stream Security Slot Type-C USB Down Stream...
  • Page 9: Product Overview - Vg2455-2K / Vg2755-2K

    Product Nverview - VG2455-2K / VG2755-2K Front View Display screen Power button (ViewMode) NTTE For more information about the 1(ViewMode)/2/3/4/5 key and its functions, refer to “Hot Keys” on page 28. Rear View USB Down Stream Security Slot Type-C USB Down Stream...
  • Page 10: Initial Setup

    Initial Setup This section provides detailed instructions for setting up your monitor. NTTE The monitor comes packaged in a user friendly box to make installation easy. Installing the Stand 1. Place the box on a flat, stable surface and open the front flap of the box to reveal the contents.
  • Page 11 4. Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below: NTTE Ensure the stand is secure and the quick release tab positively clicks into place.
  • Page 12 5. Using the stand’s handle, lift the device out of the box and into its upright position on a flat, stable surface. NTTE Always place the device on a flat, stable surface. Failure to do so may cause the device to fall and damage the device and/or result in personal injury.
  • Page 13: Wall Mounting

    Refer to the table below for the standard dimensions for wall mount kits. NTTE For use only with a UL Listed Wall Mount Bracket. To obtain a wall- mounting kit or height adjustment base, contact ViewSonic® or your local dealer.
  • Page 14 5. Attach the mounting bracket to the VESA mounting holes at the rear of the device. Then secure it with four (4) screws (M4 x 10 mm). 100 mm 6. Follow the instructions that come with the wall mounting kit to mount the monitor onto the wall.
  • Page 15: Using The Security Slot

    Using the Security Slot To help prevent the device from being stolen, use a security slot locking device to secure the device to a fixed object. Below is an example of setting up a security slot locking device on a table.
  • Page 16: Making Connections

    Making Connections This section guides you on how to connect the monitor with other equipment. Connecting to Power 1. Connect the power cord to the AC IN jack at the rear of the device. 2. Connect the power cord plug to a power outlet.
  • Page 17: Connecting External Devices

    Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor. Then connect the other end of the cable to the HDMI port of your computer. NTTE The monitor is equipped with one HDMI 1.4 port.
  • Page 18: Displayport Connection

    DisplayPort Connection Connect one end of a DisplayPort cable to the DisplayPort port. Then connect the other end of the cable to the DisplayPort or mini DP port of your computer. NTTE To connect the monitor to the Thunderbolt port (v. 1&2) on your Mac, connect the mini DP end of the “mini DP to DisplayPort cable”...
  • Page 19: Vga Connection

    Connect one end of a VGA cable to the VGA port of your monitor. Then connect the other end of the cable to the VGA port of your computer. NTTE VGA connection is only available for VG2455 and VG2755 models.
  • Page 20: Usb Connection

    USB Connection Connect one end of a USB cable to a USB port of the monitor. Then connect the other end of the cable to a USB port of your computer. NTTE The monitor supports three (3) types of USB ports. When making the connection(s), observe the following guidelines: •...
  • Page 21: Using The Monitor

    Using the Monitor Adjusting the Viewing Angle For optimal viewing, you can adjust the viewing angle using any of the following methods: Height Adjustment Lower or raise the monitor to the desired height (0 to 130 mm). NTTE When adjusting, press down firmly along the adjustment track.
  • Page 22: Tilt Angle Adjustment

    Tilt Angle Adjustment Tilt the monitor forwards or backwards to the desired viewing angle (-5° to 40°). NTTE • When adjusting, support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand. • The monitor must be lifted to the highest position, then it can support 40° tilt.
  • Page 23 2. Rotate the monitor 90° clockwise or counter clockwise from landscape to portrait orientation. NTTE • To rotate the screen image, manually change the system’s display orientation settings. • When adjusting, make sure to hold both sides of your monitor firmly with both hands.
  • Page 24: Swivel Angle Adjustment

    Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle (60°).
  • Page 25: Turning The Device On/Off

    Turning the Device On/Off 1. Plug the power cord into a power outlet. 2. Press the Power button to turn on the monitor. 3. To turn the monitor off, press the Power button again. NTTE The monitor will still consume some power as long as the power cord is connected to the power outlet.
  • Page 26: Using The Control Panel Keys

    Using the Control Panel Keys Use the control panel keys to access the Quick Menu, activate Hot Keys, navigate the On-Screen Display (OSD) Menu, and change the settings. (ViewMode) Quick Menu Press the 2/3/4/5 key to activate the Quick Menu. Viewmode Contrast/Brightness Input Select...
  • Page 27: Input Select

    Main Menu Exit Contrast/Brightness Adjust the contrast or brightness level. Contrast mode Brightness ast/Brightness Select Menu Input Select Select the input source. D-Sub HDMI DisplayPort Main Menu Enter the On-Screen Display (OSD) Menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust...
  • Page 28: Hot Keys

    Hot Keys When the On-Screen Display (OSD) Menu is off, you can quickly access special functions by using the control panel keys. Description 2 + 3 Press and hold the keys to lock/unlock the OSD Menu. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the OSD Menu.
  • Page 29 Description 2 + 4 Press and hold the keys to lock/unlock the Power button. When the menu appears on the screen, continue holding both keys for 10 seconds to lock/unlock the Power button. Power Lock/Unlock Locking Power Button Press and hold for 10s to lock power If the Power button is locked, the below message will appear on the screen:...
  • Page 30: Configuring The Settings

    Configuring the Settings General Operations 1920 X 1080@60Hz 1920 X 1080@60Hz Key Guide 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. Input Audio Adjust ViewMode Color Adjust Manual Image Setup Menu Select Adjust...
  • Page 31 3. Press the 1(ViewMode) or 2 key to select the desired menu option. Then press the 3 key to enter the sub-menu. Manual Image Input Audio Adjust ViewMode Color Adjust Setup Menu Select Adjust Volume Mute 1920 X 1080@60Hz 4. Press the 1(ViewMode) or 2 key to adjust/select the setting. Then press the 3 key to confirm.
  • Page 32 NTTE Certain menu option adjustments do not require the user to press the 3 key to confirm the selection. Follow the key guide that appears on the bottom of the screen to select the option or make adjustments. Input Audio Adjust ViewMode Color Adjust Manual Image...
  • Page 33: On-Screen Display (Osd) Menu Tree - Vg2455 / Vg2755

    Nn-Screen Display (NSD) Menu Tree - VG2455 / VG2755 Main Menu Sub-menu Menu Option Input Select D-Sub (VGA) HDMI DisplayPort Type C Audio Adjust Volume (-/+, 0~100) Mute ViewMode Office Text CUSTOM 1/2/3 Low Input Lag On/Off Black (-/+, 0/10/20/30/40/50/60/...
  • Page 34 Main Menu Sub-menu Menu Option Color Adjust Contrast/ Contrast (-/+, 0~100) Brightness Brightness (-/+, 0~100) Color Bluish Temperature Cool Native Warm User Color (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100) Color Space Auto Color Range Auto Full Range Limited Range Gamma Manual Image Auto Image Adjust...
  • Page 35 Main Menu Sub-menu Menu Option Setup Menu Language English Français Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution Notice Information OSD Timeout (-/+, 5/15/30/60) OSD Background On OSD Pivot 0˚ +90˚ -90˚ Power Indicator Auto Power Off Sleep 30 Minutes 45 Minutes...
  • Page 36 Main Menu Sub-menu Menu Option Setup Menu DisplayPort 1.2 DDC/CI Auto Detect All Recall...
  • Page 37: On-Screen Display (Osd) Menu Tree - Vg2455-2K / Vg2755-2K

    Nn-Screen Display (NSD) Menu Tree - VG2455-2K / VG2755-2K Main Menu Sub-menu Menu Option Input Select HDMI DisplayPort Type C Audio Adjust Volume (-/+, 0~100) Mute ViewMode Office Text CUSTOM 1/2/3 Low Input Lag On/Off Black (-/+, 0/10/20/30/40/50/60/ Stabilization 70/80/90/100)
  • Page 38 Main Menu Sub-menu Menu Option Color Adjust Contrast/ Contrast (-/+, 0~100) Brightness Brightness (-/+, 0~100) Color Bluish Temperature Cool Native Warm User Color (-/+, 0~100) Green (-/+, 0~100) Blue (-/+, 0~100) Color Space Auto Color Range Auto Full Range Limited Range Gamma Manual Image Sharpness...
  • Page 39 Main Menu Sub-menu Menu Option Setup Menu Language English Français Deutsch Español Italiano Suomi Русский Türkçe 日本語 한국어 繁體中文 简体中文 Česká Svenska Resolution Notice Information OSD Timeout (-/+, 5/15/30/60) OSD Background On OSD Pivot 0˚ +90˚ -90˚ Power Indicator Auto Power Off Sleep 30 Minutes 45 Minutes...
  • Page 40 Main Menu Sub-menu Menu Option Setup Menu DisplayPort 1.2 USB 3.1 DDC/CI Auto Detect All Recall...
  • Page 41: Menu Options

    Menu Options Input Select 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Input Select. Then press the 3 key to enter the Input Select menu.
  • Page 42: Audio Adjust

    Audio Adjust 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Audio Adjust. Then press the 3 key to enter the Audio Adjust menu. ViewMode Color Adjust Manual Image...
  • Page 43 ViewMode Menu NTTE The ViewMode can also be adjusted with the 1(ViewMode) key on the control panel. 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select ViewMode. Then press the 3 key to enter the ViewMode menu.
  • Page 44 Color Adjust Menu NTTE Some sub-menus may not be adjustable depending on the user’s custom settings. 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Color Adjust. Then press the 3 key to enter the Color Adjust menu.
  • Page 45 Menu Option Description Color Temperature Select the color temperature setting. • Bluish: Set the color temperature to 9300K. • Cool: Set the color temperature to 7500K • Native: Default color temperature. Recommended for regular use. • Warm: Set the color temperature to 5000K. •...
  • Page 46 Manual Image Adjust Menu 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Manual Image Adjust. Then press the 3 key to enter the Manual Image Adjust menu.
  • Page 47: Setup Menu

    Setup Menu 1. Press the 2/3/4/5 key to display the Quick Menu. Then press the 4 key to display the OSD Menu. 2. Press the 1(ViewMode) or 2 key to select Setup Menu. Then press the 3 key to enter the Setup Menu menu. ViewMode Color Adjust Manual Image...
  • Page 48 Menu Option Description Language Select an available language for the OSD Menu. Resolution Notice Enable this option to allow the system to inform users that the current viewing resolution is not the correct native resolution. Resolution Notice For best picture quality, change resolution to 3840x2160 Clear Disable...
  • Page 49 Menu Option Description DDC/CI Enable this option to allow the monitor control via the graphics card. Auto Detect Automatically detect the input signal. All Recall Resets all settings to their default values.
  • Page 50: Appendix

    Appendix Specifications - VG2455 and VG2755 Item Category VG2455 VG2755 Type a-Si TFT active matrix a-Si TFT active matrix 1920 x 1080 LCD 1920 x 1080 LCD 0.275 (H)mm x 0.275 (V) 0.311 (H)mm x 0.311 (V) mm pixel pitch...
  • Page 51 Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. Please use the power adapter from ViewSonic® or an authorized source only. Maximum power consumption with max luminance, and USB/Speaker active. Without USB C power delivery.
  • Page 52: Specifications - Vg2455-2K And Vg2755-2K

    Specifications - VG2455-2K and VG2755-2K Item Category VG2455-2K VG2755-2K Type a-Si TFT active matrix a-Si TFT active matrix 2560 x 1440 LCD 2560 x 1440 LCD 0.2058 (H)mm x 0.2058 (V) 0.233 (H)mm x 0.233 (V) mm pixel pitch mm pixel pitch Display Size 60.5 cm (23.8”...
  • Page 53 Do not set the graphics card in your computer to exceed these timing modes; doing so may result in permanent damage to the display. Please use the power adapter from ViewSonic® or an authorized source only. Maximum power consumption with max luminance, and USB/Speaker active. Without USB C power delivery.
  • Page 54: Glossary

    Auto Image Adjust Automatically adjusts the screen image for an ideal viewing experience. Black Stabilization ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes. Blue Light Filter Adjusts the filter that blocks high-energy blue light for a more comfortable viewing experience.
  • Page 55 Color Range The monitor can detect the input signal color range automatically. You can manually change the color range options to fit the correct color range if the colors are not displayed correctly. Options Description Auto The monitor automatically recognizes the color format and black and white levels.
  • Page 56 Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
  • Page 57 NSD Pivot Sets the monitor’s On-Screen Display (OSD) Menu display direction. Options Description 0° Sets the OSD Menu without pivot. +90° Sets the OSD Menu +90° pivot. -90° Sets the OSD Menu -90° pivot. Nverscan Refers to a cropped image on your monitor’s screen. A setting on your monitor zooms in on movie content, so that you cannot see the outermost edges of the film.
  • Page 58 ViewMode ViewSonic®’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications. YUV Color Space YUV color space is used for color image and video processing; taking into account properties of the human eye that allow for reduced bandwidth of chroma components without perceptual distortion.
  • Page 59: Troubleshooting

    Loose or broken pins in the cable connector could cause an improper connection. • Connect the monitor to another computer. • If you have an older graphics card, contact ViewSonic® for a non-DDC adapter. Screen image is too •...
  • Page 60 Problem or Issue Possible Solutions The OSD Menu does • Check whether the OSD Menu is locked. If yes, press not appear on the and hold key 2 and 3 for 10 seconds. screen • Turn off the monitor, unplug the power cord, plug it back in, and then turn on the monitor.
  • Page 61: Maintenance

    • ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the monitor. • ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
  • Page 62: Regulatory And Service Information

    Regulatory and Service Information Compliance Information This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 63: Declaration Of Rohs2 Compliance

    The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
  • Page 64: Indian Restriction Of Hazardous Substances

    Schedule 2 of the Rule. Product Disposal at Tnd of Product Life ViewSonic® respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit the ViewSonic®...
  • Page 65: Tco Information

    TCO Information Congratulations! This product is TCO Certified – for Sustainable IT TCO Certified is an international third party sustainability certification for IT products. TCO Certified ensures that the manufacture, use and recycling of IT products reflect environmental, social and economic responsibility. Every TCO Certified product model is verified by an accredited independent test laboratory.
  • Page 66 Ergonomic, User-Centered Design Visual ergonomics in products with a display. Adjustability for user comfort (displays, headsets), acoustic performance - protection against sound spikes (headsets) and fan noise (projectors, computers), and ergonomically designed keyboard (notebooks). Electrical Safety, Minimal Electro-Magnetic Emissions Third Party Testing All certified product models have been tested in an independent, accredited laboratory.
  • Page 67: Copyright Information

    ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. DisclaimerE ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein;...
  • Page 68: Customer Service

    For technical support or product service, see the table below or contact your reseller. NTTE You will need the product’s serial number. Country/ Region Website Country/ Region Website Asia Pacific & Africa Australia www.viewsonic.com/au/ Bangladesh www.viewsonic.com/bd/ www.viewsonic.com.cn www.viewsonic.com/hk/ 中国 (China) 香港 (繁體中文) Hong Kong (English) www.viewsonic.com/hk-en/ India www.viewsonic.com/in/...
  • Page 69: Limited Warranty

    How long the warranty is effective: ViewSonic® displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labor from the date of the first consumer purchase.
  • Page 70 (e) the serial number of the product. • Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. • For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®. Limitation of implied warranties:...
  • Page 71 Txclusion of damagesE ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of...
  • Page 72: Mexico Limited Warranty

    If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components &...
  • Page 73 Txclusion of damagesE ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: • Damage to other property caused by any defects in the product, damages...
  • Page 74 Name, address, of manufacturer and importers: México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004 Hermosillo: Villahermosa: Distribuciones y Servicios Computacionales SA de CV.
  • Page 75 C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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