Download Print this page

Troubleshooting - Bryant Evolution SYSTXBBRCT01 Series Installation Instructions Manual

Cat-5 wired broadband remote access module

Advertisement

Self- -Test
(Previous generation UID/UIZ systems, only)
The purpose of this test is to verify effective 2- -way Internet
communication.
Press and hold the TEST switch for at least 5 seconds. A flashing
Yellow LED will indicate the test is in progress. A flashing Yellow
and Green LED means the transmission is complete and the
CAT- -5 B- -SAM is waiting for a reply. A constant Green LED
means the test has passed. This test should be completed in just a
few seconds.
If the Red LED is lit solid, then the CAT- -5 B- -SAM failed to send
the message. Ensure that network connectivity is present and that
the homeowner's Internet service is operating properly.
If the Yellow LED is lit solid, then the CAT- -5 B- -SAM sent its
message but did not receive a reply. The Bryant server may be
down. Retry at a later time.
Test aborting - - There is no method to abort a test once it is started,
other than to remove power.
The LEDs will maintain their state for one hour after the test.
Pressing the Radio Test button momentarily will clear the LEDs.
Pressing the Radio Test button again for five seconds will repeat
the radio test.
Updating System Profile
systems, only)
The Evolution system will automatically send system information
to Bryant's computer servers within one hour after the system has
been successfully installed. Access to the system via the Internet
will not be available until this occurs. The system can be forced to
send its information through the following process if Internet
access is required immediately. Press and hold the Radio Test
button for 15 seconds. When the button is first pressed the Red
LED will turn on. Five seconds into the press, the Yellow LED will
turn on. Fifteen seconds into the press, the Green COM1 LED will
turn on. Release the button when the Green LED turns on.
The Red LED will flash when messages are being sent. The Red
and Yellow LEDs will flash when the CAT- -5 B- -SAM is waiting
for message replies. Upon successful profiling, both Green LEDs
will be lit. If profiling is not successful, the Red LED will be lit
solid.
If the Evolution system ABC wiring is moved from connector 1 to
connector 2 (or vice versa), or Evolution equipment has changed,
the CAT- -5 B- -SAM must update Bryant's servers with the new
information. This will happen automatically within one hour, or
can be manually forced with the process described above.
Local PC Access
(Previous generation UID/UIZ systems,
only)
The Evolution system(s) can be monitored, and the CAT- -5
B- -SAM setup can be changed, through use of the CAT- -5
B- -SAM's embedded web server. From a PC on the same network
as the CAT- -5 B- -SAM, type the IP address of the CAT- -5 B- -SAM
in the address field of your web browser.
(Previous generation UID/UIZ
This feature is NOT available with the newer
NOTE:
generation Evolution Connex systems.
Account Setup
(Previous generation UID/UIZ systems, only)
Setting up your Evolution Remote Access Account requires
Internet access and should take just a few minutes of your time.
Before logging on to the Internet site listed below, be sure to have
the following information available:
1. CAT- -5 B- -SAM serial number and MAC address.
2. The name and contact information of person you want
the system to contact if maintenance or service is re-
quired.
3. The name of the dealer you would like to perform
Routine Maintenance and/or Emergency Service.
4. To setup your Remote Access Account, go to the follow-
ing Internet address: www.MyEvolution.Bryant.com
5. At the welcome page, look for the text "New Users:
Click Here".

TROUBLESHOOTING

FAULT INDICATORS - - Under normal operation, the Yellow and
Green LED will be on continuously (solid). If the CAT- -5 B- -SAM
does not receive communications with the Evolution system, the
green LED will not be on. If there are faults present, the yellow
LED indicator will blink a two- -digit status code. The first digit
will blink at a fast rate, the second at a slow rate.
NOTE:
When the SAM is used with the newer Evolution
Connex systems, it may display status codes that are unique to
the previous generation UID/UIZ systems, but are irrelevant
when the SAM is used with the newer Evolution Connex systems.
These codes should be ignored. See below.
STATUS
DESCRIPTION
CODE
45
Board Failure
Loss of communication
62
with Ethernet device
64
Auxiliary sensor active
Ethernet network not
66
detected
No communication with
67
server
NOTE: The 62, 66 and 67 status codes should be IGNORED for
newer generation Evolution Connex systems.
4
RESOLUTION
Replace
CAT- -5 B- -SAM
.
Ensure that cable be-
tween SAM circuit boards
are seated properly.
Replace
CAT- -5 B- -SAM
.
Auxiliary sensor terminals
are shorted by external
device.
Make sure network pa-
rameters are correct in
SAM setup screens.
Make sure router is con-
nected to the Internet and
network parameters are
correct.

Advertisement

loading