VeriFone VX 520 Quick Reference Manual page 2

CASH ADVANCE
• Select CASH ADVANCE
ENTER
– Enter Teller ID and press
• Enter cash advance amount and press ENTER
YES
• Select
• Swipe customer card, insert customer card, or
manually enter account number and press
ENTER
– Select the desired language
– Select CREDIT
– Enter first four digits of the card number and press
ENTER
– Enter expiration date (MMYY) and press ENTER
YES
– Card present? Select
– Enter V-Code and press ENTER, or press ENTER
to bypass
– If bypassed, select V-Code option: NO (no V-
Code), XREAD (unreadable), or XPROV (not
provided)
– Enter billing street address and press ENTER
ENTER
– Enter Zip Code and press
• Select ID Type
ENTER
• Enter ID number and press
– Enter State code and press ENTER
• Enter expiration date of the ID card (MMYY) and
press ENTER
– Have customer enter PIN on PIN pad and press
ENTER
• Terminal dials out
YES NO
– Select or to accept or decline transaction
by AVS Code result
– Remove the card
• Receipt prints
ADD TELLER
ENTER
• Press
• Select TELLER SETUP
• Select ADD TELLER
ENTER
– Enter password and press
• Enter teller ID (1-4 characters), and press
• Enter teller password (5-10 characters), and press
ENTER
ENTER
• Re-enter the teller password, and press
• Repeat steps to add another teller
NOTE: Italicized steps are optional and may not be prompted for.
NOTE: Printing the customer copy is an option on all transactions.
REVERSAL (FULL/PARTIAL)
Reversals may only be processed on cash
advance transactions within the current batch.
DOWN ARROW
• Press the purple
Reversal displays
REVERSAL
• Select
• Select FULL (full amount reversed) or
(partial amount reversed)
• Select retrieval method: INV# (invoice #) or
(amount)
• Enter retrieval information, and press
• Transaction displays on screen; select
NO
(reverses trans), (returns to last screen), or
NEXT (scrolls to next trans)
– If No or Next, follow prompts.
– If partial reversal, enter the dollar amount to be
reversed and press ENTER
• Terminal dials out, receipt prints
CASH ADVANCE FORCE
• Press the purple DOWN ARROW
Adv Force displays
CASH ADV FORCE
• Select
– Enter Teller ID and press ENTER
• Enter cash advance amount and press
• Select YES
• Swipe customer card, insert customer card, or
manually enter account number and press
ENTER
• Select CREDIT
– Enter first four digits of the card number and press
ENTER
– Enter expiration date (MMYY) and press
• Enter transaction ID (15 characters), and press
ENTER
• Enter approval code (six digits), and press
ENTER
• Select ID Type
• Enter ID number and press ENTER
ENTER
– Enter State code and press ENTER
• Enter expiration date of the ID card (MMYY) and
press ENTER
• Receipt prints
REPRINT A RECEIPT
• Press the purple REPRINT
• Select reprint option:
transaction in batch) or
key until
transaction in batch)
– If Any Receipt , enter invoice number and press
ENTER
PARTIAL
• Receipt prints
AMT
REPORTS
ENTER
• Press the purple REPORTS
YES
TOTALS
• Choose report:
DETAIL (each transaction), or
REPORTS
(teller totals/detail)
– If Teller Reports, select option:
DETAIL
– If Teller Detail, select
tellers)
– If One teller, enter the Teller ID, and press
• Report prints
key until Cash
TRANSACTION REVIEW
DOWN ARROW
• Press the purple
Review displays
BATCH REVIEW
ENTER • Select
• Select retrieval method:
ACCT
(amount), (last 4 digits), or
• Enter retrieval information, and press
• Transaction displays, select
scroll transactions
VIEW TOTALS
ENTER
• Press the purple DOWN ARROW
Totals displays
• Select BATCH TOTALS
– Press PREV or NEXT
SLCT
to select host
• Batch totals display, press
BATCH SETTLEMENT
• Press the purple DOWN ARROW
Settlement displays
SETTLEMENT
• Select
• Cash advance and refund totals display, press
ENTER
to confirm
– Or key in the sale and refund totals and press
ENTER
• Terminal dials out, and displays GB XXXX
ACCEPTED
• Press ENTER
• Settlement report prints
TRANSACTION REVIEW
key
RB or QD
LAST RECEIPT
(last
ANY RECEIPT (desired
• Terminal will display
[NUMBER]
• DO NOT delete batch or continue without Help
Desk
AUTHENTICATE THE TERMINAL
key • Press ENTER
• Select SETUP
(total amounts),
TELLER – Enter password and press
• Select AUTHENTICATION
TOTALS or • Enter the Authentication Code and press
ENTER
ONE (one teller) or ALL (all • Enter your Zip Code and press
• Terminal dials out, then displays
ENTER
DEACTIVATE THE TERMINAL
• Press ENTER
SETUP
• Select
key until Batch
– Enter password and press
• Select DEACTIVATION
• Terminal dials out, then displays
SRVR (teller ID), AMT
DEACTIVATED
INV# (invoice #)
• More merchants? Select
ENTER
• The screen then displays Authentication Code.
PREV NEXT
or to
The terminal must be authenticated before
transaction can be processed
ALPHA CHARACTERS
key until Batch
• Press key corresponding with desired letter
• Tap the
appears [Number +
to scroll hosts, then press
ENTER to exit
CARD TYPES ACCEPTED
• Visa
• MasterCard
key until • Discover
response
RB [NUMBER] or QD
ENTER
ENTER
ACTIVATED
ENTER
NO
ALPHA
icon until desired letter
ALPHA = Letter]