Material Defect Liability And Škoda Warranty For New Cars - Skoda Scala 2019 Owner's Manual

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Material defect liability and ŠKODA warranty
for new cars
Liability for defects
Your ŠKODA Partner, as a seller, is liable to you for
material defects in your new ŠKODA vehicle, ŠKODA
Genuine Parts and ŠKODA Genuine Accessories, in
accordance with the legal requirements and the pur-
chase contract.
ŠKODA warranty for new cars
Beyond material defect liability, the company ŠKO-
DA AUTO grants you the ŠKODA warranty for new
cars (hereinafter referred to as "ŠKODA Warranty"),
according to the conditions described below.
Under the ŠKODA Warranty, the company ŠKODA
AUTO shall provide the following services.
Free repair of damage due to a defect that occurs
▶
in your vehicle within two years of the start of the
ŠKODA Warranty.
Free repair of damage due to paintwork flaws that
▶
occur on your vehicle within three years of the
start of the ŠKODA Warranty.
Free repair of rust corrosion on the body, which
▶
occurs on your vehicle within twelve years of the
start of the warranty. In terms of rust corrosion on
the body, the ŠKODA Warranty shall cover only
rust corrosion through body panels from the inside
to the outside.
The warranty period shall start on the day on which
the ŠKODA Partner hands the new car over to the
1)
first buyer . The ŠKODA Partner must enter this
date in the manufacturer's systems accordingly, for
your car as identified by the Vehicle Identification
Number.
The vehicle repair can be carried out through re-
placement or repair of the defective part. Replaced
parts become the property of the ŠKODA service
partner.
There shall be no entitlement to further claims from
the ŠKODA Warranty. In particular, no claim for re-
placement, no right of withdrawal, no claim to provi-
sion of a replacement car for the duration of repair
and compensation.
Due to the requirements of the generally binding country-specific legal regulations, the date of the first
1)
registration can be specified instead of the date of the vehicle handover.
Material defect liability and warranty for new cars
The ŠKODA Warranty can be claimed at any ŠKODA
service partner.
The prerequisite for a service under the ŠKODA
Warranty is that all service work has been carried
out professionally and on time, in accordance with
the specifications of ŠKODA AUTO. The professional
execution of the service work, in accordance with
the specifications of ŠKODA AUTO, must be proven
at the time of asserting a claim under the ŠKODA
Warranty. In the event of a missed service or in the
event of a service not implemented in accordance
with the requirements of ŠKODA AUTO, however,
warranty claims shall persist if and to the extent that
you can prove that the missed service or the service
not implemented in accordance with the require-
ments of ŠKODA AUTO was not the cause of the
damage.
Parts that are subject to natural wear, such as tyres,
spark plugs, wiper blades, brake pads and brake
discs, clutch, bulbs, synchronizer rings, batteries, etc.
are excluded from the ŠKODA Warranty. Further-
more, the ŠKODA Warranty does not cover defects
in bodies, installations and conversions provided by
third-parties, nor any defects in the vehicle caused
by these. The same applies to accessories that were
not installed and/or delivered by the factory.
Furthermore, there shall be not entitlement to war-
ranty claims if the damage has been caused by one
of the following circumstances.
Unauthorized use, improper handling (e.g. use in
▶
motor sport competitions or overloading), improp-
er care and maintenance or unauthorized modifica-
tions to your vehicle.
Failure to comply with regulations in the Owner's
▶
Manual or in other factory-supplied instructions.
External impact or influences (e.g. accident, hail,
▶
flood, etc.).
On/in the vehicle, parts have been attached, instal-
▶
led or connected, the use of which has not been
approved by ŠKODA AUTO, or the vehicle has
been modified in a manner not approved by ŠKO-
DA AUTO (e.g. tuning).
Damage has not been reported immediately to a
▶
specialist company or has not been properly rem-
edied.
The customer shall prove the lack of causation.
The present ŠKODA Warranty shall not affect the
purchaser's statutory rights arising from material de-
fect liability to the seller of the vehicle and possible
claims arising from product liability laws.