GE HTW200ASKWW Service Manual

GE HTW200ASKWW Service Manual

2015 27" top load washer
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GE's 2015 27" Top Load Washer
HTW200ASKWW
MTW200AMKWW
GTW220ACKWW
HTW240ASKWW
GTW330ASKWW
GTW460ASJWW
GTW485ASJWW
GTW485ASJWS
GTW490ACJWW
GTW490ACJWS
GTW680BSJWS
1
GE Appliances
11/16/2015

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Summary of Contents for GE HTW200ASKWW

  • Page 1 GE’s 2015 27” Top Load Washer HTW200ASKWW MTW200AMKWW GTW220ACKWW HTW240ASKWW GTW330ASKWW GTW460ASJWW GTW485ASJWW GTW485ASJWS GTW490ACJWW GTW490ACJWS GTW680BSJWS GE Appliances 11/16/2015...
  • Page 2 IMPORTANT SAFETY NOTICE The information in this presentation is intended for use by individuals possessing adequate backgrounds of electrical, electronic, & mechanical experience. Any attempt to repair a major appliance may result in personal injury & property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use.
  • Page 3 Although GE Factory Service Employees are required to use the personal protection equipment (PPE) listed below, it is recommended for GE authorized servicers to use them as well for your own protection. Dyneema ® Cut Electrically Rated Glove Plano Type Safety and Dyneema ®...
  • Page 4 Prior to disassembly of the Washer to access components, GE Factory Service technicians are REQUIRED to follow the Lockout / Tagout (LOTO) 6 Step Process Step 1 Step 4 Plan and Prepare Apply LOTO device & Lock Step 2 Step 5...
  • Page 5 Some Features & Benefits GTW680 Models GTW460 Models  Sanitize with Oxi: Remove 99.9 % of  Deep Fill: Adds more water for larger bacteria with a dedicated cycle that loads. uses an Oxi additive to boost your  Dual-Action Agitator: Provide gentle, detergents cleaning power while keeping fabric looking their best.
  • Page 6 H-Home Depot L-Lowes S-Standard Series 1 1-9 Platform Brand C-Contract (Hoses) Series 2 1-9 W-Washer G-GE M-Mabe 4 = 24” unitized D-Vented Dryer- Std H-Hot Point 7 = 27” unitized V-Vented Dryer- Long M-Moffatt Product Type Series 3 1-9 Washer only...
  • Page 7 Nomenclature and Mini (MAXI) Manual Location Serial Number The nomenclature breaks down and explains what the letters and numbers mean in the model number. The first two characters of the serial number identify the month and year of manufacture. Example: LF123456S = June, 2015 A- JAN 2024- Z D- FEB...
  • Page 8: Water Levels

    Water Levels Approximate Minimum Water Levels Approximate Maximum Water Levels Impeller – 7 Gallons or 3 in. depth Impeller – 26 Gallons or 13-1/2 in. from the bottom of the basket. depth from the bottom of the basket. Press and hold for 3 seconds “Deep Fill”...
  • Page 9 Model Graphics GTW460 GTW485 GTW490 GTW680 11/16/2015...
  • Page 10 Lid Assembly Removal Hinge Pin Cover Remove the two 1/4 in. hex Slide the control panel head screws that secure assembly toward the rear the control panel assembly of the washer to expose the to the top cover. hinge pin cover. Remove the four Philips head screws (two on each side) and lift lid up to remove.
  • Page 11 Control Panel Assembly Removal To remove the control panel assembly: Remove two 1/4 in. hex head screws from the rear corners of the control panel. 11/16/2015...
  • Page 12 Control Panel Assembly Removal Grasp the control panel sides and push toward the back of the washer to disengage it from the top cover. Roll the control panel toward the rear so the pressure tube can be seen and disconnected from the control board.
  • Page 13 Control Panel Assembly Removal RJ45 Connection Roll the control panel forward to lay on its face and remove four 1/4 in. hex screws securing the rear panel to the control panel assembly and remove. Disconnect harness from the control board. IMPORTANT: When reinstalling the control panel assembly, ensure that all ground wires are reconnected and tested for proper continuity to the ground terminal on the power cord.
  • Page 14 Lid Hinge Video Link Hinge removal can be achieved without removing the top cover or disconnecting the control panel assembly completely. Remove the lid assembly. Disengage the control panel from the top cover and slide toward the rear to expose the hinge mounting screws.
  • Page 15 Lid Hinge Remove the hinge arm by sliding it away from the hinge assembly. Slide a hand between the tub cover and the top cover and grasp the hinge assembly. This type hinge arm is only on the GTW680 model. All the other models will have the wire form hinge.
  • Page 16 Lid Hinge Remove the two 1/4 in. hex head hinge mounting screws and remove hinge assembly from under the top cover.
  • Page 17 Lid Lock Striker Video Link The lid lock striker slides into the lid lock/switch assembly. When a cycle is started the lock assembly engages with the striker preventing the lid from opening during the cycle. The latch has spring tension on it to keep it engaged with the switch/lock assembly.
  • Page 18 Lid Lock Striker To remove the striker from the lid: Open the lid. Using a small screwdriver insert it into the small hole below the striker. Push inward gently on the locking tab and turn the striker to the left.
  • Page 19 Lid Lock Striker Pull the striker from the lid.
  • Page 20 Lid Switch/Lock Assembly Video Link The lid lock and switch are together in one part. It requires 120 VAC to activate the lock. The approximate resistance of the lock coil is 70 ohm from Red – Violet from J512 board connector. Checking between Red and Yellow wire at the same board connector will show the continuity of the lid switch.
  • Page 21 Lid Switch/Lock Assembly To remove the lid switch/lock assembly: Remove the bezel from the top cover by reaching under the top cover toward the lock assembly and feel for the bezel tabs the extend through the lock body. Push the tabs out from the side of the lock body and then push up to remove the bezel from the top cover...
  • Page 22 Lid Switch/Lock Assembly Using a small screwdriver, push down gently on the tab that prevents the lock assembly from sliding. Slide the lock assembly to the left first to disengage the right tab, then slide to the right allowing the lock assembly disengage from the top cover.
  • Page 23 Lid Switch/Lock Assembly Pull the lock assembly from under the top cover and disconnect the harness connector.
  • Page 24 Two Coil Water Valve Turn water supply off to valve. Hoses do not need to be disconnected at this time. Remove two 1/4 in. hex head screws that go through the thermistor mounting bracket into the body of the valve. 11/16/2015...
  • Page 25 Two Coil Water Valve Remove thermistor by pulling up on lip of thermistor. Ensure O-ring is removed with thermistor. 11/16/2015...
  • Page 26 Two Coil Water Valve Tilt back of valve up and slide out of top cover. Once valve is out and held over the basket, disconnect hoses. Valve and funnel are one part. Gasket can be ordered separately. 11/16/2015...
  • Page 27 Four Coil Water Valve On GTW680 Model Video Link 11/16/2015...
  • Page 28 Four Coil Water Valve Removal To remove the water valve: Shut off the water supply to the washer. Hoses do not need to be disconnected at this time. Lean the control panel assembly back. It does not have to be completely removed.
  • Page 29 Four Coil Water Valve Removal Remove three 1/4 in. hex head screws securing the valve to the top cover and pull the valve up. Hold valve over the basket and disconnect the supply hoses from the valve. There are four replaceable rubber seals that seal the water valve to the...
  • Page 30 Thermistor Removal After the water valve is removed the thermistor can be accessed and remove. Thermistor It is pushed into the dispenser box and held in place by the water valve and is sealed with an O-ring. 11/16/2015...
  • Page 31: Dispenser Removal

    Dispenser Removal The dispenser hold detergent and fabric softener and delivers it at precise times for the cycle selected. Water is added to the dispenser from the water valve to fill and flush the cups. After the valve turns off the remaining water in the cup siphons out. Bleach Funnel Removal Video When bleach is added to the bleach cup it is funneled through to the tub cover and into the tub.
  • Page 32 Dispenser Removal Remove the backsplash assembly. water valve and top cover. Remove the dispenser tray from the dispenser body. Remove four 1/4 in. hex head screws from the top cover securing the dispenser body to the top cover.
  • Page 33 Dispenser Removal Remove the dispenser body from the top cover by pushing back slightly on the dispenser body and pull away from top cover. The dispenser shower insert can be removed at this time for cleaning if necessary. Dispenser shower insert...
  • Page 34 Impeller and Agitators Dual Action Agitator Impeller Single Action Agitator 11/16/2015...
  • Page 35 Impeller To remove the impeller, pop the center cap off with a small screwdriver to access the 7/16 hex bolt. The splined coupler is part of the impeller and agitators. Note: Impeller bolt should be replaced any time it is removed for service and torqued to 100 in-lbs.
  • Page 36 Dual Stage Agitator To remove the dual action agitator, the auger section needs to be removed to access the 7/16 hex bolt. Note: Agitator bolts should be replaced any time it is removed for service and torqued to 100 in-lbs. 11/16/2015...
  • Page 37 Dual Stage Agitator Auger Removal Feel for the small protrusion near the bottom of the auger that mounts to the agitator base. Turn the top half of the auger until you feel the hole located under the auger fin lines up with the protrusion.
  • Page 38 Dual Stage Agitator Auger Removal Using a thin shanked screwdriver, tap it through the hole in the auger. The inner wall of the agitator where the screwdriver pokes through is thin. While holding the basket from spinning with one hand, use the screwdriver as a leverage handle and twist the auger...
  • Page 39 Single Stage Agitator Remove the single action agitator by taking the agitator cap off to access the 7/16 hex bolt. The bolt is located inside the agitator at the bottom. A long socket extension (at least 17 in. long) will be needed to remove it. Note: Agitator bolts should be replaced any time it is removed for service and torqued to 100 in-lbs.
  • Page 40: Top Cover Removal

    Top Cover Removal Remove the control panel assembly. Slide the harness grommet out toward the rear of the washer. Disengage the power cord from the top cover by pulling Pull Up up on the front of the power cord grommet. 11/16/2015...
  • Page 41 Top Cover Removal Slide the power cord grommet forward. Slide Forward 11/16/2015...
  • Page 42 Top Cover Removal Pull up off of the top cover. Pull Up And Off 11/16/2015...
  • Page 43 Top Cover Removal The harness grommet for the lid lock does not need to be removed unless replacing the top cover. If replacing the top cover, squeeze the two clips on the grommet and push it through the opening. Transfer to the new cover. Remove ground screws.
  • Page 44 Top Cover Removal Remove the control panel assembly. Remove two 1/4 in. hex head screws (one on each side) at the rear corners of the top cover. Slide the harness grommet out toward the rear of the washer. Disengage the power cord from the top cover by lifting up on the front of the cord grommet, slide forward and up off of the top cover.
  • Page 45 Basket Removal Remove the control panel assembly and top cover. Remove the 1-5/16 in. hub nut by turning the nut clock-wise to loosen (reverse threads). A new hub nut should be used when reinstalling the basket assembly. Torque to 100 ft. lbs. 11/16/2015...
  • Page 46 Basket Removal Note: A torque limiter (WX05X10028) should be used when removing or installing the hub nut with an impact gun. Remove the tub cover by unclipping eight clips around the edge and lift it off. Lift the basket out of the tub. 11/16/2015...
  • Page 47 Tub And Cabinet Removal/Replacement Remove the control panel assembly and top cover. Disengage the rod and spring suspension from the tub assembly. Prop blocks (WX05X10027) x2, laying on it’s side can be used under the belt protector. This will raise the tub assembly up to disengage the suspension system.
  • Page 48 Tub And Cabinet Removal/Replacement One the suspension is disengaged, remove the prop blocks letting the tub assembly rest on the belt protector. Raise the cabinet up and over the tub assembly and set aside. Note: Be careful of the tub assembly balance while removing cabinet.
  • Page 49 Harness Removal/Replacement The cabinet needs to be removed to replace the harness assembly. Once the cabinet is removed there are four 1/4 in. hex head screws that secure the harness to the side of the tub that need to be removed. There is one ¼...
  • Page 50 Bottom Component View Front Recirculation Pump Suspension View shown without belt (On some models) Rod and protector and pulleys in place. Spring Assembly Motor Pulley Belt Protector Transmission Pulley Drive Transmission Mode Harness Drain Pump Belt Motor Supports Shifter Connectors and Internal Assembly Assembly...
  • Page 51 Drain And Recirculation Pump The drain pump is located on the right side of the bottom of the tub. It is mounted directly to the tub secured by three (3) 3/8 hex head bolts. The GTW680 model has a recirculation pump located at the front of the bottom of the tub.
  • Page 52 Drain And Recirculation Pump Before removing the drain or Transfer Pump WX05X23817 recirculation pump any water in the basket must be removed. This is done by using a transfer pump. The transfer pump only comes with one (1) hose. A standard washer hose can be used for the outlet side of the pump.
  • Page 53 Drain And Recirculation Pump Once the bolts are removed the pump can be pulled from the tub. Have something to catch excess water. The seal is a separate part that can be replace if leaking. 11/16/2015...
  • Page 54: Drive Belt

    Drive Belt The drive belt has six ribs and can be removed easily turning the pulley to walk the belt off. To reinstall the belt, put it on the motor pulley first. Stretch the belt around the transmission pulley as far as it can go. Then rotate the pulley until the belt is in place.
  • Page 55: Drive Motor

    Drive Motor Video Link There are two different horsepower motors. One third and one half horsepower motors. The GTW485, GTW490 and GTW680 models have the half horsepower motor. They are both 120 VAC reversible motors . Resistances are 1/2 hp.- Blue - Red Push here and Blue - Yellow approx.
  • Page 56 Drive Motor Unclip the hall/speed sensor from the motor. Remove two 1/2 in. bolt mounting the motor to the tub letting the motor come loose from the platform. Hall/Speed Sensor When reinstalling the motor mounting bolts torque to 170 in-lbs. Note: If the hall/speed sensor is wire tied to the motor when replacing the motor.
  • Page 57 Mode Shifter Assembly The mode shifter either engages or disengages the clutch with the transmission pulley depending on whether the cycle is in spin or agitate. The clutch home position is engaged with the pulley or ready for spin. It has a 120 VAC motor. Resistance of the mode shift motor from Brown –...
  • Page 58 Mode Shifter Assembly Disconnect the mode shifter motor harness connector. Remove two 3/8 hex head mounting bolts. This will allow the complete mode shifter assembly to be removed with the clutch. Guide Pin Location Holes The clutch spring and spring washer will come off as well.
  • Page 59 Platform Transmission Assembly Harness Connector Bracket The platform transmission assembly is one complete part with the exception of two harness connector brackets and one motor splash guard. These will need to be transferred to the new platform assembly when replacing the platform transmission assembly.
  • Page 60 Platform Transmission Assembly To remove the platform assembly after all other components have been removed remove the eight 3/8 hex head bolts and pull the platform away from the tub. Note: The bottom of the tub can be used to pry the platform transmission assembly off of the tub.
  • Page 61 Platform Transmission Assembly To reinstall the platform assembly to the tub, slide the shaft of the transmission into the opening of the tub. Press the tub seal into the tub opening. Note: Line the guide post with the opening in the platform. Tighten the eight hex head bolts in a crisscross pattern so that the seal is pulled into the tub evenly and...
  • Page 62 Schematic 11/16/2015...
  • Page 63 Control Board User Interface J513 J615 J511 J101 J701 J401 J514 J512 J602 11/16/2015...
  • Page 64 Consumer Error Mode Entry 11/16/2015...
  • Page 65 Consumer Help Indicator 11/16/2015...
  • Page 66 Service Mode Entry 11/16/2015...
  • Page 67 Binary Display Test and Fault Chart 11/16/2015...
  • Page 68 Service Mode Tests 11/16/2015...
  • Page 69 Service Mode Tests 11/16/2015...
  • Page 70 Service Mode Tests 11/16/2015...
  • Page 71 Service Mode Tests 11/16/2015...
  • Page 72 Service Mode Tests 11/16/2015...
  • Page 73 Service Mode Tests 11/16/2015...
  • Page 74 Service Mode Tests 11/16/2015...
  • Page 75 Service Mode Tests 11/16/2015...
  • Page 76 Service Mode Tests 11/16/2015...
  • Page 77: Fault Codes

    Fault Codes 11/16/2015...
  • Page 78 Fault Codes 11/16/2015...
  • Page 79 Fault Codes 11/16/2015...
  • Page 80 Fault Codes 11/16/2015...
  • Page 81 Warranty 11/16/2015...

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