Troubleshooting
Battery pack and power
The battery pack cannot be installed.
Install the battery pack correctly using the tip of the battery pack to push the battery eject lever
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toward the bottom of the camera.
Cannot turn on the camera.
Install the battery pack correctly.
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The battery pack is discharged. Install the charged battery pack.
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The battery pack is dead (page 124). Replace it with a new one.
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Use a recommended battery pack.
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The power turns off suddenly.
If you do not operate the camera for about three minutes while the power is on, the camera
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turns off automatically to prevent wearing down the battery pack. Turn on the camera again.
The battery pack is dead (page 124). Replace it with a new one.
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The battery remaining indicator is incorrect.
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This phenomenon occurs when you use the camera in an extremely hot or cold location.
The displayed battery remaining differs from the current one. Fully discharge and then charge
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the battery pack to correct the display.
The battery pack is discharged. Install the charged battery pack.
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The battery pack is dead (page 124). Replace it with a new one.
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Shooting still images/movies
Your camera cannot record images.
Check the free capacity of the internal memory or "Memory Stick Duo". If it is full, do one of
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the following:
Delete unnecessary images (page 26).
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Change the "Memory Stick Duo".
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You are using the "Memory Stick Duo" with the write-protect switch, and the switch is set to
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the LOCK position. Set the switch to the recording position (page 122).
You cannot record images while charging the flash.
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Set the mode switch to
Set the mode switch to
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The image size is set to [640(Fine)] when recording movies. Do one of the following:
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Set the image size to other than [640(Fine)].
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Insert a "Memory Stick PRO Duo".
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Recording takes a long time.
The NR slow shutter function is activated (page 13). This is not a malfunction.
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106
when shooting still images.
when shooting movies.