Troubleshooting
Battery pack and power
Cannot insert the battery pack.
•
Insert the battery pack correctly to push the battery eject lever.
Cannot turn on the camera.
After inserting the battery pack into the camera, it may take a few moments for the camera to
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power up.
Insert the battery pack correctly.
•
The battery pack is discharged. Insert a charged battery pack.
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The battery pack is dead (page 138). Replace it with a new one.
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Use a recommended battery pack.
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The power turns off suddenly.
If you do not operate the camera for about three minutes while the power is on, the camera
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turns off automatically to prevent wearing down the battery pack. Turn on the camera again.
The battery pack is dead (page 138). Replace it with a new one.
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The remaining charge indicator is incorrect.
This phenomenon occurs when you use the camera in an extremely hot or cold location.
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A discrepancy arose between the remaining charge indicator and the actual remaining battery
•
charge. Fully discharge the battery pack once, then charge it to correct the indication.
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The battery pack is discharged. Insert a charged battery pack.
The battery pack is dead (page 138). Replace it with a new one.
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Cannot charge the battery pack.
You cannot charge the battery pack using the AC Adaptor (not supplied). Use the battery
•
charger (supplied) to charge the battery.
Shooting still images/movies
Cannot record images.
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Check the free capacity of the internal memory or "Memory Stick Duo". If it is full, do one of
the following:
Delete unnecessary images (page 42).
–
–
Change the "Memory Stick Duo".
You cannot record images while charging the flash.
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When shooting a still image, set the mode dial to a position other than
•
Set the mode dial to
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The image size is set to [640(Fine)] when recording movies. Do one of the following:
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Set the image size to other than [640(Fine)].
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Insert a "Memory Stick PRO Duo".
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when shooting movies.
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