Troubleshooting
Noise appears in the image when you view the screen in a dark place.
The camera is attempting to increase the visibility of the screen by temporarily brightening
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the image under conditions of low illumination. There is no effect on the recorded image.
The eyes of the subject come out red.
Set [Red Eye Reduction] in the shooting menu to [On] (page 45).
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Shoot the subject at a distance closer than the flash range using the flash.
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Light the room and shoot the subject.
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Retouch the image using [Red Eye Correction] (page 51).
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Dots appear and remain on the screen.
This is not a malfunction. These dots are not recorded (page 2).
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Cannot shoot images in succession.
The internal memory or "Memory Stick Duo" is full. Delete unnecessary images (page 26).
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The battery level is low. Install charged battery pack.
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You cannot shoot images in succession in Close Focus mode.
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Viewing images
Your camera cannot play back images.
Press
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The folder/file name has been changed on your computer (page 80).
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When an image file has been processed by a computer or when the image file was recorded
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using a model other than that of your camera, playback on your camera is not guaranteed.
The camera is in USB mode. Delete the USB connection (page 78).
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The date and time are not displayed.
v (DISP) button is turned off (page 18).
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The image appears rough right after playback starts.
The image may appear rough right after playback starts due to image processing. This is not a
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malfunction.
The image does not appear on the TV screen.
Check [Video Out] to see if the video output signal of your camera is set to the color system of
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your TV (page 62).
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Check whether the connection is correct (page 68).
If the USB connector of the cable for multi-use terminal is connected to another device,
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disconnect it.
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(Playback) (page 24).