Hotpoint CTF16 Instructions Manual page 3

YOUR
HEFR!GERATOR
4. Temperatumcontrols
2.
Rollers or ieveiing legs
[behind grille)
3. Defrost water pan
(behind grille)
4 Rating plate– record
model and serial numbers
here for future reference.
IMuka #
Serial #
.—. -——
Do not remove rating plate.
LCX23TE THE MODEL AND SEF3!AL NUMBERS.
ShOUldyou e\~er need to call for service you will need
these numbers.
Q Enter both these numbers in the space provided
above.
~ Give both these numbers if you ever need to call
for service.
You will also find it convenient to have the following
information:
Dealer's Name
Date Purchased
KEEP
PURCHASE
RECEIPT WITH THIS ~~~~
FOR FUTURE REFERENCE.
if you need service literature, parts lists, parts or
accessories, contact one of the Factory Service
offices, a franchised Customer Care Servicer or your
Hotpoint dealer.
Extended Service Contracts: The terms of your war-
ranty provide free service covering failures due to
'n
.--=-A. .
, -; :.::;:,~
. @ manufacturing defects for a definite period of time.
*
i .,.
.-. .
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{See page 8]. After this warranty expires yOLImay
plirchase an Extended Service Contract which will
enable you to budget your
service needs. This cov-
erage beyond warranty is available from our Factory
Service offices and from many Franchised Customer
Care Servicers. it is a good idea to apply for this
coverage before your warranty expires.
If you are dissatisfied with the service you received
here are three steps you should follow:
FIRST, contact the people who serviced your refrig-
erator. Explain why you are dissatisfied, In most cases
this will solve the problem.
NEXT, if you are still dissatisfied, write all the cletails—
including your phone number--to:
Manager, Customer Relations
Hotpoint
Watterson City East– Room316
Appliance Park
Louisville, Kentucky 40225
FINALLY, If your problem is still not resolved, write
or telephone:
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, Illinois 60606
This panel, known as MACAP, is a group of independ-
ent consumer experts under the sponsorship of
several industry associations. Its purpose is to study
practices and advise the industry of ways to improve
customer service. Because MACAP is free of industry
control and influence, it is able to make impartial re-
commendations, considering each case individually.
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