Troubleshooting - Kenmore 664.7511 Series Use & Care Manual

Problem Possible Causes
Nothing will operate Power supply cord is unplugged
Household fuse is blown or a
circuit breaker is tripped
Main or regulator gas shut-off
valve is in the Off position
The range is improperly connected
to the gas supply
Surface burners The oven is in Self-Cleaning cycle
will not operate
The control knob is not set
correctly
Air in the gas lines
Clogged burner ports
Surface burner Clogged burner ports
flames are uneven,
Burner caps positioned improperly
yellow, and/or noisy
Range converted improperly
Excessive heat Cookware and flame are not
around cookware matched
on cooktop
Cooktop cooking Improper cookware
results not
what expected
Control knob set to incorrect heat
level
Range is not level
Oven will not operate Air in the gas lines
Oven control lockout is ON
Control is in Demo mode
Electronic oven control set
incorrectly
18

TROUBLESHOOTING

CHECK THESE POINTS TO HELP SAVE YOU TIME AND MONEY.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Solutions
Plug into a grounded 3 prong outlet.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
See the Installation Instructions.
Contact a trained repair specialist, or see Installation Instructions.
Surface burners will not operate during Self-Cleaning cycle.
Push in knob before turning to a setting.
If this is the first time the surface burners have been used, turn on
any one of the surface burner knobs to release air from the gas
lines.
See the "Sealed Surface Burners" section.
See the "Sealed Surface Burners" section.
See the "Sealed Surface Burners" section.
If propane gas is being used, contact a service technician.
See the back cover for more information.
The cookware should be centered above the burner with the
bottom sitting level on the grate. The flame should be adjusted
so that it does not extend up the sides of the pan.
Ideal cookware should have a flat bottom, straight sides, and a
well-fitting lid, and the material should be of a medium-to-heavy
thickness.
See the "Cooktop Use" section.
Level the range. See the Installation Instructions.
If this is the first time the oven has been used, turn on any one of
the surface burner knobs to release air from the gas lines.
Press and hold the Hold 3 Sec keypad for 3 seconds to unlock.
Demo mode will deactivate all oven elements. See "Demo Mode"
in the Electronic Oven Controls" section.
See the "Electronic Oven Controls" section.