Samsung Q900RB Series E-Manual page 146

The problem
The TV smells of plastic.
The settings are lost after
5 minutes or every time the
TV is turned off.
The TV is tilted to the side.
The stand is wobbly or
crooked.
PIP is not available.
A POP (TV's internal banner
ad) appears on the screen.
The TV is making a popping
noise.
The TV is making a
humming noise.
The software update over
the Internet has failed.
This smell is normal and will dissipate over time.
If Usage Mode is set to Retail
reset every 5 minutes.
Change Usage Mode to Home
• Settings
Remove the base stand from the TV and reassemble it.
Make sure the indicator arrows on the stand and stand holder are properly aligned.
PIP is available only when an external device is connected with an HDMI or Component
cable.
Note that the function is unavailable when the Smart Hub is active.
Change Usage Mode to Home
• Settings
The expansion and contraction of the TV's outer casing may cause a popping noise.
This does not indicate a product malfunction.
The TV is safe to use.
Your TV utilises high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an
exchange or refund.
Check the network connection status.
• Settings
If the TV is not connected to a network, connect it to a network.
The upgrade stops if you already have the latest software version.
Try this!
Mode, the TV's audio and video settings are automatically
Mode.
General System Manager
Mode.
General System Manager
General Network Network Status
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Usage Mode
Usage Mode