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Screen issue
The product will turn off automatically.
The screen display does not look normal.
The brightness and colour do not look normal.
I see red, green, and blue.
The display looks unstable and then freezes.
If a PC is connected to the product, check the power status of the PC.
Make sure the power cable is connected properly to the product and power outlet.
If the signal from a connected device is not detected, the product automatically turns off after
10 to 15 minutes.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not
mean the product is defective.
A cell phone within a distance of one-meter radius may cause static on analogue and digital
products.
Go to
Picture
and adjust the screen settings such as
Sharpness.
Go to
System
and adjust the
Eco Solution
Reset the screen settings to the default settings.
Check the cable connections.
This issue may happen when the panel of the product is defective. Contact a Samsung Service
Centre to resolve the issue.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
Picture
Mode, Colour,
Brightness
settings.
and
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