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Commander Essentials W52P User Manual

Applies to firmware version 71 or later
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Commander Phone
Essentials Cordless W52P
USER GUIDE
Applies to firmware version 71 or later
VOCUS.COM.AU

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Summary of Contents for Commander Essentials W52P

  • Page 1 Commander Phone Essentials Cordless W52P USER GUIDE Applies to firmware version 71 or later VOCUS.COM.AU...
  • Page 2 User Guide for the Commander Essentials W52P IP DECT Phone vocus.com.au/support/commander      ...
  • Page 3 User Guide for the Commander Essentials W52P IP DECT Phone        About This Guide ................. ii In This Guide ..........................ii Table of Contents ............... iii Getting Started ................1 Packaging Contents ......................... 1 Connecting the Commander Essentials W52P Base Station ..........

  • Page 4: Table Of Contents

    User Guide for the Commander Essentials W52P IP DECT Phone Language ..........................21 Ring Tones ..........................21 Advisory Tones .......................... 21 Backlight ............................ 22 Screen Saver ..........................22 Colour Schemes ........................23 Keypad Light ..........................23 Notification Light ........................23 Date and Time ..........................
  • Page 5 User Guide for the Commander Essentials W52P IP DECT Phone Conference Call........................45 Anonymous Call ........................46 Anonymous Call Rejection ..................... 46 Voice Mail ..........................47 Troubleshooting ................. 49 Appendix ................... 51 Menu Structure ......................... 52 Regulatory Notices ..............57 Service Agreements ........................
  • Page 6 User Guide for the Commander Essentials W52P IP DECT Phone CMDR_Commander Phone W52P User Guide_GD_42095...

  • Page 7: Connecting The Commander Essentials W52P Base Station

    User Guide for the Commander Essentials W52P IP DECT Phone  Connecting the Commander Essentials W52P Base Station  Setting up the Commander Essentials W52P/W52H Handset    1 Base Station 1 Handset   1 Handset 1 Charge Cradle ...
  • Page 8 User Guide for the Commander Essentials W52P IP DECT Phone Charger Cradle  Power Adapter  Two Rechargeable Batteries  Commander Phone W52P User Guide_GD_42095...
  • Page 9 User Guide for the Commander Essentials W52P IP DECT Phone Ethernet Cable  Belt Clip  Quick Installation Guide & Quick Reference Guide  CD-ROM      Please pay attention to the radio coverage of the base station. It is up to 300m in unobstructed outdoor areas and up to 50m inside buildings.
  • Page 10 User Guide for the Commander Essentials W52P IP DECT Phone     Connect the DC plug on the power adapter to the DC5V port on the base station and connect the other end of the power adapter into an electrical power outlet.
  • Page 11 User Guide for the Commander Essentials W52P IP DECT Phone Open the battery cover. Insert the batteries in the correct polarity. Close the battery cover. Do not short-circuit the batteries, as short-circuiting the terminals may damage the batteries or the handset.
  • Page 12 User Guide for the Commander Essentials W52P IP DECT Phone Connect the DC plug on the power adapter to the DC5V port on the charger cradle. Connect the other end of the power adapter into an electrical power outlet. After setting up the handset and charger cradle, place the handset in the charger cradle.
  • Page 13 User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095...

  • Page 14: Handset Description

    User Guide for the Commander Essentials W52P IP DECT Phone  Handset Description  Commander Phone W52P User Guide_GD_42095...

  • Page 15: Displaying Information On Lcd Screen

    User Guide for the Commander Essentials W52P IP DECT Phone Displaying Information on LCD Screen   Commander Phone W52P User Guide_GD_42095...
  • Page 16 User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095...
  • Page 17 User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095...

  • Page 18: Handset Name

    User Guide for the Commander Essentials W52P IP DECT Phone Status Line Text Line Soft Key Line On hook (idle) — displays the signal strength indicator, internal handset number  and battery status. Off hook — displays line ID. ...
  • Page 19 User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095...
  • Page 20 User Guide for the Commander Essentials W52P IP DECT Phone          Commander Phone W52P User Guide_GD_42095...
  • Page 21 User Guide for the Commander Essentials W52P IP DECT Phone      Long press on the base station. The registration LED slow flashes, indicating the base station is in the registration mode. Press on the handset to enter the main menu.
  • Page 22 User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select ->Registration->Select Base. The LCD screen displays all base stations the handset registered to and the Bestbase option (if the handset is registered to more than one base station). The radio box of the currently used base station is marked.
  • Page 23 User Guide for the Commander Essentials W52P IP DECT Phone        Press to enter the main menu. Select ->System Status. The LCD screen displays the general information and the More… option. Press to scroll through the list and view the specific information.
  • Page 24 User Guide for the Commander Essentials W52P IP DECT Phone indicating the line status. For example, the icon in the bottom of a line indicates that you cannot place a call using this line on the handset. Long press until the LCD screen lights up.
  • Page 25 User Guide for the Commander Essentials W52P IP DECT Phone Long press again until the LCD screen prompts “Keypad Unlocked”. The keypad is unlocked and the icon disappears from the idle screen. If the keypad is locked, only the emergency numbers can be dialled out. You must enter the emergency number continuously.

  • Page 26: Ring Tones

    User Guide for the Commander Essentials W52P IP DECT Phone Press on the base station. All handsets registered to this base station will ring simultaneously (Paging) and display the IP address of the base station on the LCD screen. This helps you locate your handset easily.
  • Page 27 User Guide for the Commander Essentials W52P IP DECT Phone Press to scroll through the six menus. The name of the selected menu item appears on the top of the LCD screen. Intercom Status Call Features Voice Mail Settings Directory Press or the OK soft key to enter the corresponding submenu.
  • Page 28 User Guide for the Commander Essentials W52P IP DECT Phone             Commander Phone W52P User Guide_GD_42095...
  • Page 29 User Guide for the Commander Essentials W52P IP DECT Phone                   Press to enter the main menu. Select ->Handset Name. Edit the current value in the Rename field.

  • Page 30: Advisory Tones

    User Guide for the Commander Essentials W52P IP DECT Phone Languages available for selection depend on the language packs currently loaded to the handset. Please contact your system administrator for more information on the available languages of your handset. Press to enter the main menu.

  • Page 31: Backlight

    User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select ->Display->Display Backlight. Press to select the desired value from the In Charger field. Press to select the desired value from the Out Of Charger field.

  • Page 32: Keypad Light

    User Guide for the Commander Essentials W52P IP DECT Phone Press the Change soft key to check or uncheck the Keypad Light checkbox. Press to enter the main menu. Select ->Display->Notification Light. Press to select the desired value from the Voice Mail field.
  • Page 33 User Guide for the Commander Essentials W52P IP DECT Phone The feature currently assigned to the selected key is highlighted and followed by a left arrow. Press to highlight the desired feature. Press the OK soft key to accept the change or the Back soft key to cancel.
  • Page 34 User Guide for the Commander Essentials W52P IP DECT Phone               Space Digits (0-9) Letters (alphabetical) Press to enter the main menu. Select ->Display->Input Method. The LCD screen displays all available input methods.
  • Page 35 User Guide for the Commander Essentials W52P IP DECT Phone You can press the key which contains your desired character a certain number of times to enter the character. To switch the input method: Press The current input method is indicated on the bottom right-hand corner of the LCD screen.
  • Page 36 User Guide for the Commander Essentials W52P IP DECT Phone When you add a contact, both the office number and the mobile number cannot be left blank at the same time. When the contact name is left blank, the handset sets the office number or the mobile number as the contact name.
  • Page 37 User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select Enter a few continuous characters of the desired contact name or number using the keypad. The contact whose name or number matches the search will appear on the LCD screen after a timeout or when the Search soft key is pressed.
  • Page 38 User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select ->Telephony->Caller Blacklist. Press to highlight the desired entry. Press the Options soft key and select Delete. The selected entry will be deleted successfully.
  • Page 39 User Guide for the Commander Essentials W52P IP DECT Phone Do one of the following: If only one number is stored for the contact in the corporate directory, press to dial out directly. If both the office number and the mobile number are stored for the contact in the corporate directory, press the View soft key to display the two numbers.
  • Page 40 User Guide for the Commander Essentials W52P IP DECT Phone Press to highlight the desired entry. Press the Options soft key and select Add To Blacklist. The LCD screen prompts “Are you sure?”. Press the Yes soft key to add the selected entry to the blacklist or the No soft key to cancel.

  • Page 41: Network Call Log

    User Guide for the Commander Essentials W52P IP DECT Phone Press the History soft key when the handset is idle. The LCD screen displays 4 network call log lists: All Calls, Outgoing Calls, Missed Calls and Accepted Calls. Press to highlight the desired list and press the OK soft key.

  • Page 42: Outgoing Lines

    User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select ->Telephony->Default Line. The LCD screen displays all outgoing lines currently assigned to the handset. The default outgoing line is highlighted and followed by a left arrow.

  • Page 43: Speed Dial

    User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select ->Telephony->Speed Dial. The LCD screen displays all available speed dial keys. Press to highlight the desired speed dial key and press the Assign soft key.

  • Page 44: Auto Answer

    User Guide for the Commander Essentials W52P IP DECT Phone Select ->Telephony->Auto Answer. Press the Change soft key to check or uncheck the Auto Answer checkbox. On (Beep On): Auto intercom feature is on. The handset will answer an incoming ...

  • Page 45: Base Reset

    User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select ->System Settings->Base Reset. Enter the system PIN (default: 0000). Press the Done soft key. All individual settings of the base station are reset to factory defaults successfully.

  • Page 46: Repeater Mode

    User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select ->System Settings->Eco Mode. Press the Change soft key to check or uncheck the Eco Mode checkbox. If the Eco Mode checkbox is checked, the eco mode is enabled. The colour of the signal strength indicator on the idle screen will change from white to green.
  • Page 47 User Guide for the Commander Essentials W52P IP DECT Phone                              ...
  • Page 48 User Guide for the Commander Essentials W52P IP DECT Phone         Press to enter the main menu. Select The LCD screen displays all other registered handset names and the All HS option. Press to highlight the desired handset name.
  • Page 49 User Guide for the Commander Essentials W52P IP DECT Phone Press the Ext Call soft key. The active call is placed on hold. Enter the desired number in the Call To field using the keypad. Press to dial out. ...
  • Page 50 User Guide for the Commander Essentials W52P IP DECT Phone Press Place the handset in the charger cradle. Press when the handset is idle. Press again. A call to your last dialled number is attempted. Press when the handset is idle.

  • Page 51: Call Waiting

    User Guide for the Commander Essentials W52P IP DECT Phone Press again. icon disappears from the LCD screen. Press the Options soft key during a call and select Hold. The call is placed on hold and the icon is displayed on the LCD screen.
  • Page 52 User Guide for the Commander Essentials W52P IP DECT Phone Press the Accept soft key to answer the new incoming call. The original call is placed on hold. Press to enter the main menu. Select ->Do Not Disturb. The LCD screen displays the incoming lines currently assigned to the handset.

  • Page 53: Call Forward

    User Guide for the Commander Essentials W52P IP DECT Phone    Press to enter the main menu. Select ->Call Forward. The LCD screen displays the incoming lines currently assigned to the handset. Press to highlight the desired line and press the OK soft key.
  • Page 54 User Guide for the Commander Essentials W52P IP DECT Phone Press the Directory soft key and select the desired contact. Press the Call soft key. If both the office number and the mobile number of the contact are stored, select the desired number and press or the OK soft key to dial out.

  • Page 55: Anonymous Call

    User Guide for the Commander Essentials W52P IP DECT Phone Place two calls on the handset. Select the desired call and make sure the call is active. Press the Options soft key and select Conference. Two calls are joined in the conference.

  • Page 56: Voice Mail

    User Guide for the Commander Essentials W52P IP DECT Phone Press the OK soft key to accept the change. Press to enter the main menu. Select ->Set Voice Mail. The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously and the number of voice mails of each line.
  • Page 57 User Guide for the Commander Essentials W52P IP DECT Phone Press to enter the main menu. Select ->Set Key 1. The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously and the number of voice mails of each line.

  • Page 58: Troubleshooting

    Ensure that the base station is properly plugged into a functional AC outlet.  Ensure that the handset is not too far from the base station.          Commander Phone W52P User Guide_GD_42095...
  • Page 59 When base station reset finishes, the power indicator LED, network status LED and registration LED illuminate in sequence. System PIN and all individual settings are reset to factory defaults. Handset registrations will also be cleared after base station reset. Commander Phone W52P User Guide_GD_42095...
  • Page 60 User Guide for the Commander Essentials W52P IP DECT Phone Commander Phone W52P User Guide_GD_42095...
  • Page 61 User Guide for the Commander Essentials W52P IP DECT Phone System Status Status Line Status Intercom Play M essage Voice M ail Set Voice M ail Set Key 1 Always Call Forward Busy No Answer Do Not Disturb Call Features Call Waiting Anon.
  • Page 62 User Guide for the Commander Essentials W52P IP DECT Phone TO THE FULL EXTENT ALLOWED BY LAW, COMMANDER EXCLUDES FOR ITSELFAND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDINGNEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OFANY KIND, OR FOR LOSS OF...
  • Page 63 User Guide for the Commander Essentials W52P IP DECT Phone  • Use only spare parts and accessories supplied or authorized by Commander. The operation of non- authorized parts cannot be guaranteed. • Do not place heavy objects on top of the handset or the base station in case of damage and deformation caused by the heavy load.

  • Page 64: Index

    Index Commander Phone W52P User Guide_GD_42095...
  • Page 65 Index Commander Phone W52P User Guide_GD_42095...

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