Starting Your Device In The Safe Mode - Dell Streak 7 User Manual

Problem
Internet problems
Unable to connect to the
network.
Media problems
Windows Media Player
on my computer cannot
play the sounds of the
video captured using the
device.

Starting Your Device in the Safe Mode

If you find your device does not work as expected because of an
application you installed, try to start your device in the Safe mode. In
the Safe mode, all third-party applications are disabled and you can
remove any problematic applications to continue using your device
normally.
To enter the Safe mode:
1 Ensure that your device is powered off.
2 Press and hold the Power and Sleep/Wake button
your device.
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Troubleshooting
Possible causes
Invalid SIM card.
You are not within the
network's service area.
Poor signal.
Your device is in Airplane
mode with no wireless
connectivity.
The device records video
sounds in amr format, but
Windows Media Player does
not support amr format.
Possible solutions
Contact your service
provider.
Check the service area with
your service provider.
Move to an open space or if
you are inside a building,
move closer to a window.
1 Touch the Time area in
the system bar to open
the Status Details.
2 Touch anywhere in the
Status Details. Then, the
Quick Settings display
below the Status Details.
3 Drag the switch to OFF
to disable the Airplane
mode.
Play the video using a video
player that supports amr
format, such as QuickTime.
to turn on