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Help Guide
If a full reset (restart) of the TV is required
Frequently Asked Questions for Troubleshooting
[103] Troubleshooting | Start here
Self diagnostics
How to check if the TV is working properly.
Press the HOME button, then select [Self diagnostics] under [Help].
[104] Troubleshooting | Start here
Software updates
Sony will provide software updates from time to time in order to enhance functionality and
provide users with the latest TV experience. The easiest way to receive software updates
is via an internet connection to the TV.
To turn on automatic software download
To enable [Automatic software download], press the HOME button, then select [Help] —
[System software update] — [Automatic software download].
Hint
To update the software manually, select [Check for a system software update] in the
[System software update] screen.
If you do not wish to update the software automatically, disable [Automatic software
download].
Updating software via USB storage device
If you do not have a network connection, you can also update the software by using a
USB storage device. Use your computer to download the latest software from the Sony
support website onto a USB storage device. Insert the USB storage device to a USB port
on the TV and the software update will start automatically.
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Table of Contents
Troubleshooting
