Product Maintenance Steps - Alcatel A3A XL 4G Service Manual

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11.

Product maintenance steps

1)
Check that the SIM card and SD card are inserted correctly.
2)
Power on the Product.
If the product displays "input NCK code", this means the software is Network locked or SIM locked,
3)
and can only be used with dedicated SIM card hence use the relevant SIM card or enter the phone
code if available.
4)
Power on the product to launch the auto test:
A.
Using Manu test code
Type "*#2886#" in dial pad to enter MMI test mode, you will then see the interface displaying
the SW version. Select "Auto" to start the auto test, or select "MANU" to do the MMI test
manually.
If one of the test fails during "Auto" test mode, it will display "Failed: xxx". In this case, either
press 'Next' to go on test or press 'RETEST' to retest this item or press 'END' to Power off."
Rev.
1.1
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
Alcatel 5099Y/D/A/U/I Level 1 Service Manual
TCL
Communication Ltd.
Page
20/29

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