Basic Troubleshooting Overview; A Computer Cannot Log On To The Cpe; Cannot Connect To The Internet; Additional Troubleshooting Support - Motorola CPEo 400 Series Manual

WiMAX CPEo400 Series User Guide

Basic Troubleshooting Overview

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This section provides basic troubleshooting for your CPEo400 device.

A Computer Cannot Log On to the CPE

Check that the Ethernet cable is properly connected to the CPE unit and the computer.

Cannot Connect to the Internet

Check the Outdoor CPE connection status from the Web Interface, refer to the Connection
Status section to verify the connection status.
If the Outdoor CPE connection is down, and the gateway has not received an IP for 5 to 10
minutes, rerun the setup wizard.

Additional Troubleshooting Support

Please contact your service provider for additional Troubleshooting Support.
68P09285A67-D
MAR 2008
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Basic Troubleshooting Overview
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