Troubleshooting - Napoleon RSE425RSIB Manual

Troubleshooting

Low heat / Low flame
when valve turned to
Excessive flare-ups/
uneven heat.
Burners burn with
yellow flame,
accompanied by the
smell of gas.
Rear and Side burners
will not light with the
igniter, but will light
with a match.
Main burner will not
light with the igniter,
but will light with a
Humming regulator.
Burners will not cross
light each other.
N415-0531CE-GB-DE JAN 28.19
N415-0531CE-GB-DE JAN 28.19.indd 15
Problem Possible Causes
For propane - improper
lighting procedure.
high.
Improper preheating.
Sear plates installed
Improper preheating.
Excessive grease and ash
build on sear plates and in
Possible spider web or other
debris in burner.
Dead battery / or installed
Loose electrode wire or
switch terminal wires.
Jet-fire outlet is dirty or
match.
Normal occurrence on hot
Dirty or corroded cross light
Ensure lighting procedure is followed
carefully. All gas grill valves must
be in the off position when the tank
valve is turned on. Turn tank on
slowly to allow pressure to equalize.
Preheat grill with both main burners
on high for 10 to 15 minutes.
incorrectly.
Preheat grill with main burners on
Clean sear plates and drip pan
regularly. Do not line pan with
drip pan. aluminum foil. Refer to cleaning
removing. See general maintenance
Replace with heavy duty premium
incorrectly.
Check that electrode wire is firmly
pushed onto the terminal on the
back of the igniter. Check that the
lead wires from the module to the
ignition switch (if equipped) are
firmly pushed onto their respective
Clean jet-fire outlet with a soft bristle
clogged.
This is not a defect. It is caused by
days. internal vibrations in the regulator
and does not affect the performance
or safety of the gas grill. Humming
regulators will not be replaced.
Clean or replace as required.
brackets.
Solution
See lighting instructions.
See assembly instructions.
high for 10 to 15 minutes.
instructions.
Thoroughly clean burner by
instructions.
battery.
terminals.
brush.
www.napoleongrills.com
15
EN
1/28/2019 3:52:02 PM