Hearing Aid Device - Kyocera Rise Basic Manual

Using Your Phone With a

Hearing Aid Device

A number of Virgin Mobile phones have been tested
for hearing aid device compatibility. When some
wireless phones are used with certain hearing
devices (including hearing aids and cochlear
implants), users may detect a noise which can
interfere with the effectiveness of the hearing
device.
Some hearing devices are more immune than
others to this interference noise, and phones also
vary in the amount of interference noise they may
generate. ANSI standard C63.19 was developed to
provide a standardized means of measuring both
wireless phone and hearing devices to determine
usability rating categories for both.
Ratings have been developed for mobile phones to
assist hearing device users find phones that may be
compatible with their hearing device. Not all phones
have been rated for compatibility with hearing
devices. Phones that have been rated have a label
located on the box. Your Rise has an M4 and a T4
rating.
These ratings are not guarantees. Results will vary
depending on the user's hearing device and
individual type and degree of hearing loss. If a
hearing device is particularly vulnerable to
interference noise; even a phone with a higher
rating may still cause unacceptable noise levels in
the hearing device. Trying out the phone with your
hearing device is the best way to evaluate it for your
personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC
requirements for hearing aid compatibility and are
likely to generate less interference to hearing
devices than unrated phones. (M4 is the better/
higher of the two ratings.)
T-Ratings: Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with a
hearing device's telecoil ("T Switch" or "Telephone
Switch") than unrated phones. (T4 is the better/
higher of the two ratings. Note that not all hearing
devices have telecoils in them.)
Note: New Technologies, Including Wi-Fi
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may be
newer wireless technologies (including Wi-Fi)
used in this phone that have not been tested
for use with hearing aids.
Hearing aid devices may also be measured for
immunity to interference noise from wireless phones
and should have ratings similar to phones. Ask your
hearing healthcare professional for the rating of your
Important Safety Information 23