Troubleshooting; Adapter Installation Problems - SMC Networks EZ Connect SMC2635W User Manual

Check the following troubleshooting items before contacting SMC
Technical Support.

Adapter Installation Problems

If your computer cannot find the EZ Connect Wireless Cardbus Adapter
or the network driver does not install correctly, check the following:
• Make sure the adapter is securely seated in the PCMCIA slot. When
you insert the wireless adapter into the notebook's slot, a beep should
be heard if the adapter is properly inserted. Check for any hardware
problems, such as physical damage to the card's connector.
• Try the card in another PCMCIA slot. If this also fails, test your
computer with another SMC2635W Wireless Cardbus Adapter that is
known to operate correctly.
• Make sure your computer is using the latest BIOS.
• If there are other network adapters in the computer, they may be
causing conflicts. Remove all other adapters from the computer and
test the wireless adapter separately.
• If it still does not work, take out the wireless adapter. Delete CW10.sys
from c:\windows\system. Then go to "Control Panel" and delete the
adapter from your network configuration menu. Restart your PC and
reinstall the card.
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