Troubleshooting Guide - ProScan PSB378W Instruction Manual

TROUBLESHOOTING GUIDE

SYMPTOM
No power The adapter is not connected
The unit is in power off mode
Volume level in minimum position
No sound or
sound weak
The paired/connected device
is not in playback mode
Input source incorrect
Sound distortion/rattle
Volume level too high
Remote Control Out of working range
not functioning
The battery in the remote
control is drained
Bluetooth
The external device is
too far from the unit
reception failure
Have not paired
POSSIBLE CAUSE
16
POSSIBLE SOLUTION
Connect the adapter to the unit and
wall outlet
Press the Standby/Source button
unit or press the button on remote
control to power on the unit
Raise the volume level by pressing
the Vol+ Button on the unit or the +
button on remote control
Play music/movie in the
connected device as usual and make
sure the volume level of it is in high
level
Press the button on remote control
or press the Standby/Source on the unit
to switch to desired mode
Reduce the volume level by pressing
the Vol- Button on the unit or press the
- button on remote control
Reduce the volume level of the
paired/connected device.
Point the remote control to the
remote sensor on the unit within
16 feet, +/-30 degress
Replace with new battery
Put the external BT device close to the
unit
Pair the unit with the BT Device as the
procedures stated in this manual.
on the
paired/