Operating your EFTPOS Terminal
Surcharge
The First Data EFTPOS terminal can add a surcharge to every contact and contactless transaction
processed. The surcharge can be either a fixed dollar amount ($1.00 per transaction, for example) or it can
be a percentage of the total transaction (2%, for example).
If required, the method of calculation and the surcharge amount can be different for different card types.
The surcharge amount is always displayed on the customer and merchant receipts.
Customers should be made aware of the surcharge before the transaction is entered into. The customer
will have the option on the terminal screen to not accept the surcharge and cancel the transaction. Note:
Surcharge must be added to the total amount for refund transactions.
Note: Please refer to your POS Vendor Point of Sale manual on how to initiate this transaction at the POS if
in integrated mode.
Enabling/disabling surcharge
Step 01
Step 02
Step 03
Press Menu key
Press 4 for Terminal
Press 5 for Surcharging
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