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TERION UM20-100111B Installation Manual

Mobile messaging system
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Mobile Messaging System
Installation Manual
UM20-100111B
 June 15, 2001
Upon receipt of this manual, log on to
www.terion.com/webdownload
to check for any updates that may be in effect for this manual. Terion publishes the latest
software and documentation on this website, so be sure to check for updates periodically.
Customer Service
FM0014QS Rev. F
United States 1-877-283-7466
Canada 1-877-483-8466

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Summary of Contents for TERION UM20-100111B

  • Page 1 Upon receipt of this manual, log on to www.terion.com/webdownload to check for any updates that may be in effect for this manual. Terion publishes the latest software and documentation on this website, so be sure to check for updates periodically.
  • Page 2 COPYRIGHT AND CONFIDENTIALITY NOTICE Copyright © 2000, 2001 by Terion, Inc. All rights reserved. Printed in the United States of America. No part of this document may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written permission of Terion, Inc.
  • Page 3 Telephone: (972) 398-7300 Toll-free telephone: (888) 496-8945 Fax: (972) 398-7322 Customer Service: (877) 283-7466 CANADA Ontario Terion Canada Communications, Inc. 1 Eglinton Ave East, Suite 619 Toronto, Ontario M4P 3A1 Telephone: (416) 640-4885 Fax: (416) 640-4886 Customer Service: (877) 483-8466 Quebec Terion, Inc.
  • Page 4 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 5: Table Of Contents

    4.3.3 Attaching Antenna Base Mount to Aluminum or Steel Bodies with Accessible Backsides ................4-11 4.4 Rear Mount Instructions..................4-12 5 GPS Antenna Installation 6 Intelligent Transceiver Unit (ITU) Installation Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 6 13.1 12 VDC Power Connection................... 13-2 13.2 Calibration Quality Index (CQI) ................13-2 Appendix A Replacement Kits Appendix B Automotive Adhesion Promoter 4298 Appendix C Installation Checklist Appendix D Post-Installation Data Sheet Index Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 7: Introduction

    1 Introduction The Terion Mobile Messaging System is a two-way mobile data system that provides wireless wide area messaging services, and thus, the ability for trucking companies to maintain communication with their truck drivers. Scope…………. This installation manual provides instructions on how to install the Terion Mobile Messaging System in a truck tractor.

  • Page 8: Safety

    Warnings, Cautions, and Notes. NOTE The installation of a Terion system in a manner inconsistent with Terion's requirements may void the customer warranty. All installations must be conducted by a Terion-certified installer in conformance with Terion's application information (i.e., the right system and kit for the vehicle) and...

  • Page 9: Related Publications

    • Webdownload Site User Manual, UM20-100112 • Mobile Messaging System Overview, UM10-100113 1.5 Web Available Manuals This manual and others are available to Terion’s customers on the Terion web site. Log on to www.terion.com/webdownload and click on Documentation. 1.6 Conventions...
  • Page 10 A Caution indicates potential damage to the system, and tells you how to avoid the problem. A Note indicates important information that helps you better Note: understand a function, feature, or instruction. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 11: Installation Overview

    2.2.3 Driver Terminal (DT) The driver terminal (DT) provides the interface between the driver and Terion’s Mobile Messaging System. Messages are viewed on the screen and entered on the keyboard. The DT is mounted inside the truck cab. Two DT models exist: the Journeyman-I, and the Journeyman-II mmc.

  • Page 12: Mobile Messaging System Installation Manual June

    Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 13: Before You Begin

    3.4 Verification of Software Versions DT and ITU functions are controlled by computer software. Terion releases new versions of these software programs from time to time to improve performance and add functionality. Visit the Terion web site at www.terion.com/webdownload/...

  • Page 14: Inspection For Non-Standard Modifications Or Protrusions

    3.6 Selection of FM/DHF Antenna Location Terion has performed extensive testing of the Antenna System; side mount installations are preferred to rear mount installations because they perform better. The installation kit contains the necessary parts for an FM/DHF side-mount assembly, and a rear-mount supplemental kit is available for rear-mount assemblies.

  • Page 15: Selection Of Gps Antenna Mount Location

    DT will not be subjected to direct sunlight. Avoid placing the DT on top of the dash or in rear seat windows. The customer should also be consulted when choosing a DT location. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 16: Selection Of Intelligent Transceiver Unit (Itu) Location

    Terion equipment. If you are planning to mount the ITU or DT near an air ride seat, check the seat’s full range of motion – forward, back, up and down.

  • Page 17: Fm/Dhf Antenna Installation

    1.0 ohm. The bolt(s) where the resistance to the frame rail is the least (and less than 1.0 ohm) is the point where the antenna ground braid will be attached. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 18: Side Mount Instructions

    Base Mount Nut Plate Nut Plate Self-locking Nut Self-locking Nut Star Washer Star Washer QRT Assembly QRT Assembly Mobile Messaging System Mobile Messaging System Installation Manual Installation Manual June 15, 2001 June 15, 2001 UM20-100111B UM20-100111B Terion, Inc. Terion, Inc.
  • Page 19 Side-mount Antenna Bracket Loctite 242 or similar (see page 4-5, step 16) Bead of Dielectric Silicone (see page 4-5, step 19) Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 20 Repeat until all four radials are secured. Note: On most installations you will need to apply additional pieces of foil tape to completely secure radial wires in place. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 21 Note: The easiest way to determine where the upper part of the connector will be connected is to connect it and examine how high Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 22 (see step 17). 26. Place the coax into split tubing, secure the coax cable with tie wraps, and seal the entry hole. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 23: Attaching Antenna Base Mount To Aluminum Or Steel Body Panels With Inaccessible Backsides

    4.3.2 Attaching Antenna Base Mount to Aluminum or Steel Body Panels with Inaccessible Backsides Loctite 242 or similar (see page 4-10, step 12) Bead of Dielectric Silicone (see page 4-10, step 15) Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 24 QRT terminal. Place the bolts through the antenna base mount and thread the bolts into the rivnuts. Do Not tighten the bolts until you have attached the upper support bracket and aligned the antenna base mount with the upper support bracket. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 25 11. Place the stud mount assembly into the base mount bracket, put the star washer on the stud mount shaft, and then thread the stud mount nut about half way up the shaft. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 26 Use wrenches to tighten the connection. 20. Now that the antenna is aligned between the mount and the upper support, complete tightening the bolts on the antenna base mount bracket. 4-10 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 27: Attaching Antenna Base Mount To Aluminum Or Steel Bodies With Accessible Backsides

    CAUTION! The quad radial wires MUST be removed from the assembly in order to obtain maximum FM reception on aluminum or steel bodies where side mount is attached. 4-11 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 28: Rear Mount Instructions

    Loctite 242 or similar (see page 4-14, step 6) Bead of Dielectric Silicone (see page 4-15, step 11) 4-12 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 29 13' 6" Max and tie-wrap bases Antenna support bracket 75" attached along rivet line, at least 48" from mount Antenna base mount attached along rivet line 4-13 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 30 Use wrenches to tighten the connection. When secure, grab the antenna by hand and try to turn it. If the antenna stud mount turns, it is too loose and needs to be tightened (see the previous step). 4-14 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 31 Start the hole with a center punch, drill a 1/8" pilot hole, and then drill a 3/4" hole. Use a de-burring tool to smooth the edges of the hole. 4-15 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 32 48” minimum space between base mount and Merge point is upper support secured with tie wraps so there are no exposed wires. 4-16 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 33: Gps Antenna Installation

    Note: Use the grommet most appropriate for the wall thickness; the installation kit comes with two grommet sizes for either a 1/16" or a 1/8" wall thickness. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 34 • Remember to end the split-tubing 1 - 2 inches before the grommet to prevent leakage and ensure a tight seal in the grommet. 10. Seal the entry point with silicone. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 35: Intelligent Transceiver Unit (Itu) Installation

    (closest to the power connection) connection Power FM/DHF coax cable connection connection (closest to edge). are ready to calibrate the ITU before plugging the power cable into the ITU. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 36 T cable and screw it directly to the ITU pedestal. Cables are passed Exposed cables are in through grommet at split tubing and secured entry point with tie wrap base plates Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 37: Power Connections

    Power connections on early model tractors are easier as you can simply crimp ring terminals on the power cables and attach them to the terminal block. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 38: Connection To Power Source

    Identify a non-switched or primary positive power source. Leave the ground lead connected. Switch the VOM to the DC Volts position. With the ignition Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 39 7. Connect the ground wire to ground. Crimp a ring terminal connector to the end of the black wire and connect it to the ground source found in step 2a. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 40 Red wire connected to Extra service length ATO in line fuse holder. looped and tie-wrapped to wire harness. Red wire connected to continuous power source. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 41: Driver Terminal (Dt) Installation

    WARNING! ROUTE THE WIRES AND CABLES SO THAT DRIVERS AND PASSENGERS WILL NOT BECOME ENTANGLED IN THEM. MAKE SURE ALL WIRES AND CABLE ARE HIDDEN AND SECURE. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 42: Dt Installation On A Pedestal Mount Bracket

    1. Determine the best location for the pedestal mount bracket. The DT side should face toward the driver. If space and cable length allow, leave space to attach the ITU to the pedestal mount bracket. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 43 1/8" pilot hole is drilled first. 3. Fasten the DT cradle to the bracket with #10 screws. 4. Attach the DT cable as desc ribed in the previous section. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 44 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 45: Software Versions

    UM20-100112, Webdownload Site User Manual, for the upgrade procedure. 9.1 Determine Software Versions When the Mobile Messaging System turns on, the first screen to appear is the Terion logo. As the DT “boots”, it displays the Inbox screen. With the Inbox screen displayed, press the key and then the key.
  • Page 46 Workstation software version If both the DT and ITU software versions match those that you downloaded from the Terion Webdownload site prior to installation (see Verification of Software Versions on page 3-1), then proceed directly to Section 10, Calibration. Otherwise, begin upgrading the software.

  • Page 47: Calibration

    As soon as the password is typed, the ITU Installer Controls page appears. To calibrate the system use the arrow keys to select the Calibrate command and press the key. ENTER 10-1 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 48 96, check the antenna, antenna cable, and cable connections, and recalibrate. If the CQI is still less than 96, refer to Calibration Quality Index (CQI) in Section 13, Troubleshooting. 10-2 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 49: Activation

    If they are not pressed hard enough, no characters will be input. As soon as the password is typed, the ITU Installe r Controls page appears. 11-1 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 50 When the Accept command is executed, the Unit Activation box is cleared o f all the information. An activation request message is sent to the Terion Network Operations Center (NOC). When the activation request message is received at the NOC, the NOC automatically sends a return message.

  • Page 51: Cell Phone Activation

    If the cell phone has been turned on (enabled), a cell phone icon is present at the top of a screen (e.g., the Inbox). If the cell phone icon is not present, contact Customer Service. Cell phone icon 11-3 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 52 11-4 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 53: Address Setup

    5. Press the key, then type the address number on the Address line. (This is the address the Terion Network uses to find the message recipient – call Terion Customer Service at 877-283-7466 to get this number.) Note: You must type in the description and address exactly;...

  • Page 54: Set Default Address

    3. Using the up or down arrow keys, choose the address you wish to make the default. 4. Press the keys. YELLOW + PAGE UP Your selection is now the default; it should be highlighted on the top line. 12-2 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 55: Troubleshooting

    Call Customer Did system activate? Service If unable to verify, call Customer Service Verify unit Did unit receive is in FM message from coverage dispatch? System OK 13-1 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 56: Vdc Power Connection

    If all of the above items are found to be okay, there could be an electrical short in the system. The following steps will check for these types of problems. 13-2 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 57 If you did receive a reading of 0.5 ohms or less, the connector is good. Replace the coax cable. If the reading was more than 0.5 ohms, replace the antenna connector. 13-3 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 58 Replace the coax cable. f. If you did receive a measurable resistance reading, replace the antenna connector. 13-4 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 59 CQI. If all of the previous measurements are found to be okay, and the system still fails to calibrate, report this to Customer Service and replace the ITU. 13-5 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 60 13-6 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 61: Appendix A Replacement Kits

    Whether a replacement is necessary due to damage or improved hardware, replacement parts must be ordered from Terion. Terion supplies replacement kits with all of the hardware necessary to replace a Mobile Messaging system, or any part of a Mobile Messaging system.
  • Page 62 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 63: Appendix B Automotive Adhesion Promoter 4298

    Planning and Community Right-To-Know Act of 1986 and 40 CFR Part 372: CYCLOHEXANE XYLENE ETHYLBENZENE METHYL ALCOHOL ----------------------------------------------------------------------------- Abbreviations: N/D - Not Determined N/A - Not Applicable CA - Approximately Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 64 ----------------------------------------------------------------------------- Abbreviations: N/D - Not Determined N/A - Not Applicable CA - Approximately Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 65 Dist Method Calculated. VOC Less H2O & Exempt Solvents: ca. 755 gms/liter South Coast Air Quality ----------------------------------------------------------------------------- Abbreviations: N/D - Not Determined N/A - Not Applicable CA - Approximately Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 66 Wear appropriate gloves when handling this material. A pair of gloves made from the following material(s) are recommended: fluoroelastomer (Viton). ----------------------------------------------------------------------------- Abbreviations: N/D - Not Determined N/A - Not Applicable CA - Approximately Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 67 ACRYLATE POLYMER (NJTSRN 04499600- 5984P)......NONE NONE NONE NONE 2,5-FURANDIONE, REACTION PRODUCTS WITH POLYPROPYLENE, CHLORINATED..NONE NONE NONE NONE ----------------------------------------------------------------------------- Abbreviations: N/D - Not Determined N/A - Not Applicable CA - Approximately Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 68 Central Nervous System Depression: signs/symptoms can include headache, dizziness, drowsiness, incoordination, slowed reaction time, slurred speech, giddiness and unconsciousness. ----------------------------------------------------------------------------- Abbreviations: N/D - Not Determined N/A - Not Applicable CA - Approximately Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 69 (71-43-2) ----------------------------------------------------------------------------- SECTION CHANGE DATES ----------------------------------------------------------------------------- HEADING SECTION CHANGED SINCE November 26, 1997 ISSUE ----------------------------------------------------------------------------- Abbreviations: N/D - Not Determined N/A - Not Applicable CA - Approximately Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 70 In addition, information obtained from a database may not be as current as the information in the MSDS available directly from 3M. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 71: Appendix C Installation Checklist

    GPS antenna facing upright and secure Unit activated GPS antenna wire in split tubing and secured Sent and received messages with tie wraps and tie-wrap bases Entry hole has grommet and is sealed Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 72 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

  • Page 73: Appendix D Post-Installation Data Sheet

    If the Post-Installation Data Sheet is missing from the installation kit, or is not useable, the Post-Installation Data Sheet on the following page can be copied and used instead. Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 74 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 76 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 77 Accessible Backsides, 4-11 Attaching Antenna Base Mount to Post-Installation Data Sheet, 1 Aluminum or Steel Body Panels with Power Connections, 7-1 Inaccessible Backsides, 4-7 Connection Considerations, 7-1 Ground Point, 4-1 Index-1 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.
  • Page 78 Side Mount Bracket Illustration On Composite Body Panels, 4-3 On Steel Body Panels, 4-7 Vehicle Inspection, 3-2 Software Upgrades, 9-2 Verification of Truck Type, 3-1 Software Versions, 9-1 Index-2 Mobile Messaging System Installation Manual June 15, 2001 UM20-100111B Terion, Inc.

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