Troubleshooting Tips - Siemens CENTRA Behind-the-Ear System User Manual

Troubleshooting tips

Your CENTRA hearing system is an extremely reliable device.
However, should a problem occur, it can usually be corrected
quickly. This troubleshooting guide helps you to sort out sim-
ple problems.
PROBLEM
System
sound is weak
System
whistles
CAUSE
Weak or dead
battery
System
clogged
Volume too low
Improper seating in
ear
Volume control too
high
Clogged with wax or Clean ear mold or contact
excessive wax in
ears
Crack in ear mold
tubing
POSSIBLE SOLUTION
Replace with new
battery
Clean ear mold
Turn up volume control
Try reinserting the instru-
ment until it fits securely
Lower volume control
your hearing instrument
specialist
See your hearing instru-
ment specialist