Siemens M65 User Manual page 117

116 Questions & Answers
Problem
Text message can-
not be sent.
EMS pictures &
sounds are not dis-
played at the desti-
nation phone.
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error.
Service provider
Code error.
Too few/too many
menu entries.
No fax possible.
Charge meter does
not work.
Damage
Severe shock.
Reset settings to the factory default, p. 84:
Possible causes
Service provider does not sup-
port this service.
The service centre phone
number has not been set or has
been set incorrectly.
SIM card contract does not sup-
port this service.
Service centre too busy.
Recipient does not have a com-
patible phone.
Destination phone does not sup-
port the EMS standard.
Incorrect WAP profile set, or
wrong or incomplete settings.
Three wrong entries.
Three wrong entries.
No authorisation for this service. Contact your service provider.
Functions may have been
added or deleted by the service
provider via the SIM card.
Wrong settings in the PC.
No authorisation for this service. Contact your service provider.
Charge pulse is not transmitted. Contact your service provider.
Remove battery and SIM and re-insert them. Do not dismantle the phone!
Possible solution
Contact your service provider.
Set service centre (p. 47).
Contact your service provider.
Repeat message.
Check.
Check WAP settings (p. 69) contact your service
provider if necessary.
Enter the PUK (MASTER PIN) supplied with the
SIM card according to the instructions. If the PUK
(MASTER PIN) has been lost, contact your service
provider.
Contact Siemens Service (p. 117).
Check with your service provider.
Check settings (p. 88).
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