Siemens A57 User Manual page 27

26 Questions & Answers
Question
No entries possible in Phone-
book.
Voice mail does not work
SMS (text message)
flashes.
Function cannot be set.
Memory problems with ring-
tones, pictures, SMS.
No WAP access, no down-
load possible.
Message cannot be sent.
EMS pictures and sounds not
displayed at destination phone.
No Internet access possible. Wrong WAP profile set or settings
PIN error / PIN2 error.
Phone code error.
Service provider code error. No authorisation for this service. Contact your service provider.
Too few/too many menu en-
tries.
Charge counter does not work. Charge pulse not transmitted.
Damage
Severe shock.
Phone became wet.
Reset settings to the factory default (p. 23):
Possible causes
Phonebook is full.
Call divert to the mailbox not set. Set call divert to the mailbox (p. 14).
T
SMS memory full.
Not supported by service provider
or registration required.
Phone memory full.
Profile not activated, profile set-
tings wrong/incomplete.
Some service providers do not
support this service.
Phone number of the service cen-
tre is not set or is wrong.
SIM card contract does not sup-
port this service.
Service centre overloaded.
Recipient does not have a com-
patible phone.
The destination phone does not
support the EMS standard.
wrong, incomplete.
Three wrong entries.
Three wrong entries.
Functions may have been added
or removed by your service pro-
vider via the SIM card.
Remove battery and SIM and insert them again. Do not dismantle phone!
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat.
Dry connector contacts thoroughly. Set phone to vertical position in air flow.
Do not dismantle phone!
Possible solution
Delete entries in Phonebook.
Delete messages (SMS) to make room.
Contact your service provider.
Delete files where necessary.
Activate WAP profile (p. 18), check settings.
If necessary consult your service provider.
Check with your service provider.
Set service centre (p. 17).
Contact your service provider.
Repeat message.
Check.
Check settings, if necessary consult your
service provider.
Enter the PUK (MASTER PIN) provided
with the SIM card according to the in-
structions. If the PUK (MASTER PIN) has
been lost, contact your service provider.
Contact Siemens Service (p. 27).
Check with your service provider.
Contact your service provider.
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