WHEN REPLACEMENT PARTS ARE REQUIRED, BE SURE TO USE REPLACEMENT PARTS SPECIFIED BY THE MANUFACTURER. Proper service and repair is important to the safe, reliable operation of all Hisense Electric Co., Ltd Equipment. The service procedures recommended by Hisense and described in this Service Guide are effective methods of performing service operations.
Hisense, must first satisfy himself thoroughly that neither his safety nor the safe of the equipment will be jeopardized by the service method selected. Hereafter throughout this manual, Hisense Electric Co., Ltd will be referred to as Hisense. 1.1 Warning 1.1.1...
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that you are connected with the same potential as the mass of the set by a wristband with resistance. Keep components and tools also at this same potential. 1. Never replace modules or other components while the unit is switched on. 2.
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touch EMI ground part and Heat Sink of Film Filter. (2) Do not supply a voltage higher than that specified to this product. This may damage the product and may cause a fire. (3) Do not use this product in locations where the humidity is extremely high, where it may be splashed with water, or where flammable materials surround it.
otherwise, this can lead to fire or electric shock. (10) If the power connector or the connector of the power cable becomes dirty or dusty, wipe it with a dry cloth. Otherwise, this can lead to fire. (11) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.
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equipment and the high voltage power supply block, it can result in electric shock or activation of the leakage-detection circuit breaker. • When installing the LCD module in, and removing it from the packing carton, be sure to have at least two persons perform the work. •...
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that they are not damaged and their materials do not deteriorate over long periods of time. Therefore, route the cables and fix the cables to the original position and states using the wire clamps. • Perform a safety check when servicing is completed. Verify that the peripherals of the serviced points have not undergone any deterioration during servicing.
Bottom: Note : Above “Main board image”is only for LTDN32k316AM, other products please look for the actual units to determine the boards. 2.2 Following products are Chassis MSD1328: Model Panel Mode LVDS(Main-Panel) LTDN32k316AM HE315FH-E58\PW1\ROH FFC-30-367\ROH LTDN42K310WAM HE420FF-B57(1000)\ROH HX2-2x22KLB450P-CMO\ROH - 11 -...
3. Factory/Service OSD Menu and Adjustment 3.1 To enter the Factory OSD Menu a. With factory RC (remote control) 1. Press “M” button and enter factory mode.(Note1) 2. Press “Menu” button and enter factory OSD menu. 3. Press “CH+”/“CH-” button select the function menu, press “VOL+”/“VOL-” enter the selected function menu.
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Option Factory Menu TO FAC : M or U White Balance LOGO: Hisense Auto Calibration OSD language: English Option Power Mode Memory Init Set MAC_ADDR Test Pattern PVR_RecordALL Version HDCP Uart enable C1 Key Null White Balance R-DRV: G- DRV:...
4. Software updating Software Upgrading includes MBoot and main software. Usually first update MBoot then main software. With ISP_Tools、Tftp and SecureCRT upgrading Tools. 4.1 Upgrading Mboot software with the ISP-Tool 4.1.1 Hardware connecting You can update the software through a special tool (as following) Connect the Debug board to the TV use the RS232 (4 pin), the other USB port to the PC.
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3、Double click the ISP_TOOL4.5.0.4 icon, and then a dialog window will show as below. 4、Click the” Config “button. And then a dialog window will show as below. Draw on the front of “Use USB” Port Type setting is USB Base Addr setting is 0x38C ISP Slave Address choose 0x92 Serial Debug Slave Address choose 0xB2,...
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5、Click the “Connect”button,if appear the following figure, It indicates that the ISP_TOOL has connected.(According to the tv set,”Device Type” maybe different.) If appear the following figure,It indicates that the ISP_TOOL has not connected. Please click the“DisCon”button and “Connect”button to connect.. 6、Click the“Read ”button,Choose the correct update file。...
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7、After the update file has been chosen successfully。 Click the“Auto”button and choose parameters as following。 8、Click the “Run” button and wait update end. If show any error message ,then do “Dis Con” >> “Connect”,and click the “Run” button again,till show the following dialog window. - 17 -...
4.2 Upgrading main software with Tftp32、securecrt a) Run Tftpd32.exe. Browse the Base Directory file “*_dtv.a7” Settings as following, late click “OK”. b) Run Securecrt.exe to set up a serical seccion. Select FileConnectNew seccion - 18 -...
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AC power off the TV, this time the mouse must lies on the Securecrt interface. then AC power on the TV, at the same time press “enter” key. you will see“<<mstar>>#”on the Securecrt interface. (the following image). Next input : set ipaddr 192.168.5.200;set serverip 192.168.5.211;saveenv ,then press - 19 -...
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“enter” key. late input: “mstar mscript/auto_update.txt”to update (the following image).note1 After software update has finished, the TV OSD appears following. Note: 1) Serverip “192.168.5.211”is PC LAN IP address. When update the main software,you must replace you PC IP address with 192.168.5.211,and net mask with 255.255.255.0 . - 20 -...
4.3 Upgrading with the USB disk 4.3.1 TV in normal state 1. Copy the “USBUpgrade.bin” file that MBoot and main software named to the root directory of two USB disks respectively. 2. Insert the USB disk into the USB slot of the TV SET. 3.
4. Press “OK”, it will show a confirm message box, Press [◀] button to select “yes” in the confirm message box, TV will restart and start automatic update. 5. Then it will update the software automatically, Please don’t power off during the updating process.
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Third, Checking if there is new firmware.. If there is new firmware on our server, you will see the dialog below and press arrow continue firmware download..Note2 - 23 -...
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Next This time download has finished, next to automatically update the firmware. Note: 1) It will take sometimes to complete the upgrade. The time depend on your network speed. - 24 -...
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Don’t Turn off TV during upgrading. 2) If there is no new firmware on our server, see the dialog below. 3) If there is no network or not correctly connected it. See the below dialog below. - 25 -...
5.3 Troubleshooting 5.3.1 Troubleshooting for Remote Control Remote control does not work Try new batteries Replace battery Replace RC Replace remote control Check IR receiver Change Led & IR board Replace Led & IR BD Change Led & IR cable Replace Led &...
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5.3.2 Troubleshooting for Function Key Buttons does not work Check solder connections and Check switches see if any switches are stuck. Replace Key BD Check key board Check Key BD cable Change Key BD Replace main board - 29 -...
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BD or Keypad one works Try Power on by RC and Button Check signal Panel Bright Source Neither Both works Work Replace Main Replace Main BD Power on Replace Panel (to contact Hisense tech support.) Replace Power BD - 30 -...
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5.3.4 Troubleshooting for Audio No sound Reconnect Check connecter Replace speaker wire Check speaker wire Replace speaker set Check speaker set Replace main board Power Supply Board - 31 -...
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5.3.5 Troubleshooting for TV/VGA/HDMI input No picture on the screen Check Signal Source Make sure signal source is available Reconnect Check connect Replace cable Check cable Replace main board - 32 -...
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5.3.6 Troubleshooting for YPbPr input No picture on the screen Check Source work or not Check Source Device Reconnect Check connect Check Wires (Green Blue, Red) Replace wires Replace main board - 33 -...
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5.3.7 Troubleshooting for Video input No picture on the screen Check Source work or not Check Signal Source Reconnect Check connect Replace Cable/Wires Check Cable/ Wires Replace main board - 34 -...