Troubleshooting Guide - Canon Speedlite EL-100 User Manual

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Troubleshooting Guide

If a problem occurs with the flash, first refer to this Troubleshooting
Guide. If this Troubleshooting Guide does not resolve the problem,
contact your dealer or nearest Canon Service Center.
Normal Flash Photography
The power does not turn on.
Make sure the batteries are installed in the correct orientation (p.12).
Make sure the battery compartment cover is closed (p.12).
Replace the batteries with new ones.
The Speedlite does not fire.
On the camera's [Flash control] or [External Speedlite control]
screen, set [Flash firing] to [Enable] (p.29).
Insert the mounting foot into the camera's hot shoe all the way, slide
the lock lever to the right, and secure the Speedlite to the camera
(p.14).
If the electrical contacts of the Speedlite or camera are dirty, wipe the
contacts (p.10) with a dry cloth, etc.
Stop using the flash for at least 40 min. after continuous firing over a
short period, which will cause the flash head temperature to rise and
restrict flash firing (p.56).
The power turns off by itself.
The Speedlite's auto power off has been activated (p.25). Press the
shutter button halfway (p.25).
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