Finding Out What To Do In Case Of Computer Malfunctions; If Your Computer Does Not Work Properly - Sony Vaio series Operating Instructions Manual

Finding out what to do in case of
computer malfunctions
This section describes how to get your computer back to normal before
recovering your computer system in case of computer malfunctions.

If your computer does not work properly

Your computer may become unstable or slow in the following cases:
❑ Your computer has been infected with a computer virus.
❑ You have changed the Windows settings.
❑ You have installed software or a software driver which is not compatible
with your computer.
You may need to apply different procedures to get your computer back to
normal, depending on whether Windows starts or not. If you can start
Windows, follow the steps below.
1
Create your recovery discs if you have not yet created them (see page 15).
2
Make backup copies of your valuable files.
3
Uninstall software or software drivers which are not compatible with
your computer if you have installed such software or software drivers,
or restore the preinstalled software or software drivers to the originally
factory condition.
4
If your computer still does not work properly, recover the computer
system. See "Recovering your VAIO system when you can start
Windows" on page 20.
Recovering your computer system will delete all the data previously stored on the hard
disk.
It is recommended that you update your computer after the system recovery using
VAIO Update.

Finding out what to do in case of computer malfunctions

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