Seagate Savvio ST9450304SS Product Manual
Seagate Savvio ST9450304SS Product Manual

Seagate Savvio ST9450304SS Product Manual

10k.4 sas
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Product Manual
Savvio
10K.4 SAS
®
Standard Models
ST9600204SS
ST9450404SS
100539221
Rev. C
March 2010
Self-Encrypting Drive Models
ST9600104SS
ST9450304SS

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Summary of Contents for Seagate Savvio ST9450304SS

  • Page 1 Product Manual Savvio 10K.4 SAS ® Standard Models ST9600204SS ST9450404SS 100539221 Rev. C March 2010 Self-Encrypting Drive Models ST9600104SS ST9450304SS...
  • Page 2: Revision History

    Seagate Technology LLC or one of its affiliated companies in the United States and/or other countries. All other trademarks or registered trademarks are the property of their respective own- ers. No part of this publication may be reproduced in any form without the written permission of Seagate Technology LLC.
  • Page 3: Table Of Contents

    Scope............... . 1 Applicable standards and reference documentation .
  • Page 4 6.5.1 Temperature ........... . 31 6.5.2 Relative humidity .
  • Page 5 Seagate Technology support services ........
  • Page 6 Savvio 10K.4 SAS Product Manual, Rev. C...
  • Page 7: List Of Figures

    Figure 1. Current profiles for 600GB models ..........26 Figure 2.
  • Page 9: Scope

    Savvio drives support the SAS Protocol specifications to the extent described in this manual. The SAS Inter- face Manual (part number 100293071) describes the general SAS characteristics of this and other Seagate SAS drives. The Self-Encrypting Drive Reference Manual, part number 100515636, describes the interface, general operation, and security features available on Self-Encrypting Drive models.
  • Page 10: Applicable Standards And Reference Documentation

    Mounting by bottom holes must meet the requirements of Section 9.3. Standards The Savvio family complies with Seagate standards as noted in the appropriate sections of this manual and the Seagate SAS Interface Manual, part number 100293071. The drives are recognized in accordance with UL 60950-1 and CSA 60950-1 as tested by UL and EN60950-1 as tested by TUV.
  • Page 11: Electromagnetic Compliance

    • Printer • Mouse Although the test system with this Seagate model complies with the directives/standards, we cannot guarantee that all systems will comply. The computer manufacturer or system integrator shall confirm EMC compliance and provide the appropriate marking for their product.
  • Page 12: European Union Restriction Of Hazardous Substances (Rohs)

    Lead (Pb), in electronic products effective July 2006. A number of parts and materials in Seagate products are procured from external suppliers. We rely on the rep- resentations of our suppliers regarding the presence of RoHS substances in these parts and materials. Our...
  • Page 13: General Description

    General description Savvio drives provide high performance, high capacity data storage for a variety of systems including engi- neering workstations, network servers, mainframes, and supercomputers. The Serial Attached SCSI interface is designed to meet next-generation computing demands for performance, scalability, flexibility and high-den- sity storage requirements.
  • Page 14: Standard Features

    Standard features ® Savvio 10K.4 SAS drives have the following standard features: • 1.5 / 3 / 6 Gb Serial Attached SCSI (SAS) interface • Integrated dual port SAS controller supporting the SCSI protocol • Support for SAS expanders and fanout adapters •...
  • Page 15: Performance

    Seagate recommends product planning in one of two modes: Seagate designs specify capacity points at certain block sizes that Seagate guarantees current and future products will meet. We recommend customers use this capacity in their project planning, as it ensures a stable operating point with backward and forward compatibility from generation to generation.
  • Page 16: Factory-Installed Options

    Factory-installed options You may order the following items which are incorporated at the manufacturing facility during production or packaged before shipping. Some of the options available are (not an exhaustive list of possible options): • Other capacities can be ordered depending on sparing scheme and sector size requested. •...
  • Page 17: Performance Characteristics

    Access time = controller overhead + average seek time and applies to all data transfer commands. Access to data = access time + latency time. Savvio 10K.4 SAS Product Manual, Rev. C ST9450404SS ST9450304SS GB (formatted, rounded off value) 677,557 Bytes (average, rounded off values)
  • Page 18: Format Command Execution Time For 512-Byte Sectors (Minutes)

    The START STOP UNIT command may be used to command the drive to stop the spindle. Stop time is 20 sec- onds (maximum) from removal of DC power. SCSI stop time is 20 seconds. There is no power control switch on the drive. ST9450404SS ST9450304SS Savvio 10K.4 SAS Product Manual, Rev. C 1 to 1 72 to 135 MB/s...
  • Page 19: Prefetch/Multi-Segmented Cache Control

    Prefetch/multi-segmented cache control The drive provides a prefetch (read look-ahead) and multi-segmented cache control algorithms that in many cases can enhance system performance. Cache refers to the drive buffer storage space when it is used in cache operations. To select this feature, the host sends the Mode Select command with the proper values in the applicable bytes in page 08h.
  • Page 20: Prefetch Operation

    If read caching is enabled (RCD=0), then data written to the medium is retained in the cache to be made avail- able for future read cache hits. The same buffer space and segmentation is used as set up for read functions. The buffer segmentation scheme is set up or changed independently, having nothing to do with the state of RCD.
  • Page 21: Reliability Specifications

    Reliability specifications The following reliability specifications assume correct host and drive operational interface, including all inter- face timings, power supply voltages, environmental requirements and drive mounting constraints. Seek error rate: Read Error Rates Recovered Data Unrecovered Data Miscorrected Data Interface error rate: Mean Time Between Failure (MTBF): Annualized Failure Rate (AFR): Preventive maintenance:...
  • Page 22: Seek Errors

    5.1.3 Seek errors A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key.
  • Page 23: S.m.a.r.t

    Caution. The drive motor must come to a complete stop prior to changing the plane of operation. This time is required to insure data integrity. 5.2.4 S.M.A.R.T. S.M.A.R.T. is an acronym for Self-Monitoring Analysis and Reporting Technology. This technology is intended to recognize conditions that indicate imminent drive failure and is designed to provide sufficient warning of a failure to allow you to back up the data before an actual failure occurs.
  • Page 24: Thermal Monitor

    S.M.A.R.T. measures error rates. All errors for each monitored attribute are recorded. A counter keeps track of the number of errors for the current interval. This counter is referred to as the Failure Counter. Error rate is the number of errors per operation. The algorithm that S.M.A.R.T. uses to record rates of error is to set thresholds for the number of errors and their interval.
  • Page 25: Drive Self Test (Dst)

    DST. It is the responsibility of the host application to determine the “not ready” cause. While not technically part of DST, a Not Ready condition also qualifies the drive to be returned to Seagate as a failed drive.
  • Page 26 5.2.6.2.3 Short and extended tests DST has two testing options: 1. short 2. extended These testing options are described in the following two subsections. Each test consists of three segments: an electrical test segment, a servo test segment, and a read/verify scan segment.
  • Page 27: Product Warranty

    Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure.
  • Page 28: Physical/Electrical Specifications

    Physical/electrical specifications This section provides information relating to the physical and electrical characteristics of the drive. PowerChoice power management Drives using the load/unload architecture provide programmable power management to tailor systems for per- formance and greater energy efficiency. The table below lists the supported PowerChoice modes. The further you go down in the table, the more power savings you get.
  • Page 29: Powerchoice Reporting Methods

    6.1.1 PowerChoice reporting methods PowerChoice provides these reporting methods for tracking purposes: Request Sense command reports • Current power condition • Method of entry Note. Processing the Request Sense command does not impact the drive’s power save state. Mode Sense command reports (mode page 0x1A) •...
  • Page 30 Table 2: 600GB standard drive Voltage Regulation Avg idle current DC Advanced Idle Current Idle_A Idle_B Idle_C Standby Transition Current Idle_A - Active Idle_B - Active Idle_C - Active Standby - Active Maximum starting current (peak DC) DC (peak AC) AC Delayed motor start (max) DC Peak operating current (random read): Typical DC...
  • Page 31 Table 3: 450GB standard model Voltage Regulation Avg idle current DC Advanced Idle Current Idle_A Idle_B Idle_C Standby Transition Current Idle_A - Active Idle_B - Active Idle_C - Active Standby - Active Maximum starting current (peak DC) DC (peak AC) AC Delayed motor start (max) DC Peak operating current (random read): Typical DC...
  • Page 32 For +12 V, a –10% tolerance is allowed during initial spindle start but must return to ±5% before reaching 9,936 RPM. The ±5% must be maintained after the drive signifies that its power-up sequence has been completed and that the drive is able to accept selection by the host initiator. See +12V current profile in Figure 16.
  • Page 33: Conducted Noise Immunity

    General DC power requirement notes. 1. Minimum current loading for each supply voltage is not less than 1.7% of the maximum operating current shown. 2. The +5V and +12V supplies should employ separate ground returns. 3. Where power is provided to multiple drives from a common supply, careful consideration for individual drive power requirements should be noted.
  • Page 34: Current Profiles

    6.3.3 Current profiles The +12V and +5V current profiles for the Savvio 10K.4 drives are shown below. Figure 16. Current profiles for 600GB models Savvio 10K.4 SAS Product Manual, Rev. C...
  • Page 35 Figure 17. Current profiles for 450GB models Note: All times and currents are typical. See Tables 2 and 3 for maximum current requirements. Savvio 10K.4 SAS Product Manual, Rev. C...
  • Page 36: Power Dissipation

    Power dissipation 600 GB models in 3Gb operation Typical power dissipation under operating conditions in 3Gb operation is To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 18). Locate the typical I/O rate for a drive in your system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis.
  • Page 37 600GB models in 6Gb operation Typical power dissipation under operating conditions in 6Gb operation is watts ( BTUs per hour). 8.29 28.29 To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 18).
  • Page 38 450GB models in 3Gb operation Typical power dissipation under operating conditions in 3Gb operation is 8.48 watts ( BTUs per hour). 28.93 To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 18).
  • Page 39: Environmental Limits

    450GB models in 6Gb operation Typical power dissipation under operating conditions in 6Gb operation is To obtain operating power for typical random read operations, refer to the following I/O rate curve (see Figure 18). Locate the typical I/O rate for a drive in your system on the horizontal axis and read the corresponding +5 volt current, +12 volt current, and total watts on the vertical axis.
  • Page 40: Relative Humidity

    Non-operating –40° to 158°F (–40° to 70°C) package ambient with a maximum gradient of 68°F (20°C) per hour. This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive. Figure 22.
  • Page 41 6.5.4.1 Shock a. Operating—normal The drive, as installed for normal operation, shall operate error free while subjected to intermittent shock not exceeding: • 40 Gs at a maximum duration of 11ms (half sinewave) • 25 Gs at a maximum duration of 2ms (half sinewave) Shock may be applied in the X, Y, or Z axis.
  • Page 42 >600 cu in (>9,800 cu cm) Drives packaged in single or multipacks with a gross weight of 20 lb (8.95 kg) or less by Seagate for general freight shipment shall withstand a drop test from 48-inches (1,070 mm) against a concrete floor or equiva- lent.
  • Page 43: Air Cleanliness

    The sil- ver, copper, nickel and gold films used in Seagate products are especially sensitive to the presence of sulfide, chloride, and nitrate contaminants. Sulfur is found to be the most damaging. In addition, electronic components should never be exposed to condensing water on the surface of the printed circuit board assembly (PCBA) or exposed to an ambient relative humidity greater than 95%.
  • Page 44: Acoustics

    There will not be any discrete tones more than 10 dB above the masking noise on typical drives when mea- sured according to Seagate specification 30553-001. There will not be any tones more than 24 dB above the masking noise on any drive.
  • Page 45: Mechanical Specifications

    Mechanical specifications The following nominal dimensions are exclusive of the decorative front panel accessory. However, dimensions of the front panel are shown in figure below. Refer to Figure 24 for detailed mounting configuration dimensions. See Section 9.3, “Drive mounting.” Height: 0.583 in 14.81 mm Width:...
  • Page 46: About Self-Encrypting Drives

    (TCG) Enterprise Storage Specifications as detailed in Section 2.2. The Trusted Computing Group (TCG) is an organization sponsored and operated by companies in the com- puter, storage and digital communications industry. Seagate’s SED models comply with the standards pub- lished by the TCG.
  • Page 47: Locking Sp

    7.2.2 Locking SP The Locking SP controls read/write access to the media and the cryptographic erase feature. Access to the Locking SP is available using the BandMasterX or EraseMaster passwords. Since the drive owner can define up to 16 data bands on the drive, each data band has its own password called BandMasterX where X is the number of the data band (0 through 15).
  • Page 48: Cryptographic Erase

    Authenticated firmware download In addition to providing a locking mechanism to prevent unwanted firmware download attempts, the drive also only accepts download files which have been cryptographically signed by the appropriate Seagate Design Center. Three conditions must be met before the drive will allow the download operation: 1.
  • Page 49: Defect And Error Management

    Defect and error management Seagate continues to use innovative technologies to manage defects and errors. These technologies are designed to increase data integrity, perform drive self-maintenance, and validate proper drive operation. SCSI defect and error management involves drive internal defect/error management and SAS system error considerations (errors in communications between the initiator and the drive).
  • Page 50: Sas System Errors

    The drive firmware error recovery algorithms consists of 11 levels for read recoveries and five levels for write. Each level may consist of multiple steps, where a step is defined as a recovery function involving a single re- read or re-write attempt. The maximum level used by the drive in LBA recovery is determined by the read and write retry counts.
  • Page 51: Background Media Scan

    DAR is most effective when AWRE and ARRE are enabled—this is the default setting from the Seagate factory. With AWRE and ARRE disabled DAR is unable to reallocate the failing location and will report an error sense code indicating that a write command is being attempted to a previously failing location.
  • Page 52: Idle Read After Write

    Information to be stored on the media, but the 8 bytes will not be transferred to the host during a read com- mand. Type 3 - Seagate products do not support Type 3. 8.8.2 Setting and determining the current Type Level A drive is initialized to a type of PI by using the format command on a PI capable drive.
  • Page 53: Identifying A Protection Information Drive

    8.8.3 Identifying a Protection Information drive The Standard Inquiry provides a bit to indicate if PI is support by the drive. Vital Product Descriptor (VPD) page 0x86 provides bits to indicate the PI Types supported and which PI fields the drive supports checking. Note.
  • Page 54: Installation

    Installation Savvio disc drive installation is a plug-and-play process. There are no jumpers, switches, or terminators on the drive. SAS drives are designed to be used in a host system that provides a SAS-compatible backplane with bays designed to accomodate the drive. In such systems, the host system typically provides a carrier or tray into which you need to mount the drive.
  • Page 55: Cooling

    Cooling Cabinet cooling must be designed by the customer so that the ambient temperature immediately surrounding the drive will not exceed temperature conditions specified in Section 6.5.1, "Temperature." The rack, cabinet, or drawer environment for the drive must provide heat removal from the electronics and head and disc assembly (HDA).
  • Page 56: Drive Mounting

    Drive mounting Mount the drive using the bottom or side mounting holes. If you mount the drive using the bottom holes, ensure that you do not physically distort the drive by attempting to mount it on a stiff, non-flat surface. The allowable mounting surface stiffness is 80 lb/in (14.0 N/mm).
  • Page 57: Interface Requirements

    10.0 Interface requirements This section partially describes the interface requirements as implemented on Savvio drives. Additional infor- mation is provided in the SAS Interface Manual (part number 100293071). 10.1 SAS features This section lists the SAS-specific features supported by Savvio drives. 10.1.1 task management functions Table 5 lists the SAS task management functions supported.
  • Page 58: Dual Port Support

    10.2 Dual port support Savvio SAS drives have two independent ports. These ports may be connected in the same or different SCSI domains. Each drive port has a unique SAS address. The two ports have the capability of independent port clocking (e.g. both ports can run at 6Gb/s or the first port can run at 6Gb/s while the second port runs at 3Gb/s.) The supported link rates are 1.5, 3.0, or 6.0 Gb/s.
  • Page 59: Scsi Commands Supported

    10.3 SCSI commands supported Table 7 lists the SCSI commands supported by Savvio drives. Table 7: Supported commands Command name Change Definition Compare Copy Copy and Verify Format Unit [1] DPRY bit supported DCRT bit supported STPF bit supported IP bit supported DSP bit supported IMMED bit supported VS (vendor specific)
  • Page 60 Table 7: Supported commands Command name Last n Deferred Errors or Asynchronous Events page (0Bh) Last n Error Events page (07h) Non-medium Error page (06h) Pages Supported list (00h) Read Error Counter page (03h) Read Reverse Error Counter page (04h) Self-test Results page (10h) Start-stop Cycle Counter page (0Eh) Temperature page (0Dh)
  • Page 61 Table 7: Supported commands Command name Read Buffer (modes 0, 2, 3, Ah and Bh supported) Read Capacity (10) Read Capacity (16) Read Defect Data (10) Read Defect Data (12) Read Long Read Long (16) Reassign Blocks Receive Diagnostic Results Supported Diagnostics pages (00h) Translate page (40h) Release...
  • Page 62 Table 7: Supported commands Command name Test Unit Ready Verify (10) BYTCHK bit Verify (12) Verify (16) Verify (32) Write (6) Write (10) DPO bit FUA bit Write (12) Write (16) Write (32) Write and Verify (10) DPO bit Write and Verify (12) Write and Verify (16) Write and Verify (32) Write Buffer (modes 0, 2, supported)
  • Page 63: Inquiry Data

    ST9600104SS 53 54 39 36 30 30 31 30 34 53 53 ST9450404SS 53 54 39 34 35 30 34 30 34 53 53 ST9450304SS 53 54 39 34 35 30 33 30 34 53 53 10.3.2 Mode Sense data The Mode Sense command provides a way for the drive to report its operating parameters to the initiator.
  • Page 64 On drives requiring unique saved values, the required unique saved values are stored into the saved val- ues storage location on the media prior to shipping the drive. Some drives may have unique firmware with unique default values also. On standard OEM drives, the saved values are taken from the default values list and stored into the saved values storage location on the media prior to shipping.
  • Page 65 Table 9: Mode Sense data for ST9600204SS and ST9600104SS drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 45 dd 2f b0 00 00 02 00 MODE PAGES: 81 0a c0 0c ff 00 00 00 05 00 ff ff 81 0a ff ff 00 00 00 00 ff 00 ff ff 82 0e 00 00 00 00 00 00 00 00 01 3a 00 00 00 00 82 0e 00 00 00 00 00 00 00 00 ff ff 00 00 00 00...
  • Page 66 Table 10: Mode Sense values for ST9450404SS and ST9450304SS drives MODE DATA HEADER: 01 92 00 10 00 00 00 08 BLOCK DESCRIPTOR: 34 65 f8 70 00 00 02 00 MODE PAGES: 81 0a c0 0c ff 00 00 00 05 00 ff ff...
  • Page 67: Miscellaneous Operating Features And Conditions

    10.4 Miscellaneous operating features and conditions Table 11 lists various features and conditions. A “Y” in the support column indicates the feature or condition is supported. An “N” in the support column indicates the feature or condition is not supported. Table 11: Miscellaneous features Supported...
  • Page 68: Sas Physical Interface

    Figure 27 shows the location of the SAS device connector J1. Figures 28 and 29 provide the dimensions of the SAS connector. Details of the physical, electrical, and logical characteristics are provided within this section. The operational aspects of Seagate’s SAS drives are provided in the SAS Interface Manual.. Figure 27. Physical interface...
  • Page 69 5.92 2.00 (3X) 0.30 0.05 (2X) 4.00 0.08 0.15 D 0.30 0.05 (4X) 0.35MIN Figure 28. SAS device plug dimensions Savvio 10K.4 SAS Product Manual, Rev. C 0.80 (6X) 7.62 5.08 42.73 REF. 41.13 0.15 0.20 B 33.43 0.05 15.875 15.875 1.27 (14X) 1.27 (6X)
  • Page 70 2.25 0.05 4.85 0.05 0.10 B SEE Detail 2 3.90 0.15 SECTION A - A 0.08 0.05 1.23 0.05 Detail 2 0.08 0.05 Figure 29. SAS device plug dimensions (detail) Detail A 6.10 0.30 0.05 x 45 (5X) 0.40 0.05 X 45 (3X) CORING ALLOWED IN THIS AREA.
  • Page 71: Physical Characteristics

    10.4.2 Physical characteristics This section defines physical interface connector. 10.4.3 Connector requirements Contact your preferred connector manufacturer for mating part information. Part numbers for SAS connectors will be provided in a future revision of this publication when production parts are available from major connec- tor manufacturers.
  • Page 72: Sas Transmitters And Receivers

    10.4.6 SAS transmitters and receivers A typical SAS differential copper transmitter and receiver pair is shown in Figure 30. The receiver is AC cou- pling to eliminate ground shift noise. Transmitter Figure 30. SAS transmitters and receivers 10.4.7 Power The drive receives power (+5 volts and +12 volts) through the SAS device connector. Three +12 volt pins provide power to the drive, 2 short and 1 long.
  • Page 73: Differential Signals

    For more information about the Phy, Link, Transport, and Applications layers of the SAS interface, refer to the Seagate SAS Interface Manual, part number 100293071. For more information about the SCSI commands used by Seagate SAS drives, refer to the Seagate SCSI Commands Reference Manual, part number 100293068.
  • Page 74: Seagate Technology Support Services

    Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface-anytime, anywhere in the world.
  • Page 75 Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate war- ranty service for assistance. Have your serial number and model or part number available.
  • Page 76 Savvio 10K.4 SAS Product Manual, Rev. C...
  • Page 77 Index Numerics 12 volt pins 64 5 volt pins 64 6 Gbps 65 abort task set function 49 AC coupling 64 AC power requirements 21 ACA active status 59 ACA active, faulted initiator status 59 acoustics 36 active LED Out signal 64 actuator 7 assembly design 5 adaptive caching 59...
  • Page 78 dimensions 37 disc rotation speed 9 drive 35 drive characteristics 9 drive failure 14 Drive Locking 39 drive mounting 37 drive select 63 dual port support 50 electrical description of connector 63 signal characteristics 64 specifications 20 electromagnetic compatibility 2 Electromagnetic Compatibility (EMC) 3 Electromagnetic Compatibility control Regulation 3 electromagnetic susceptibility 36...
  • Page 79 LockOnReset 39 logical block address 11 logical block reallocation scheme 6 logical block size 6 logical segments 11 maintenance 13 Makers Secure ID 38 maximum delayed motor start 22 maximum start current 22 maximum temperature 31 mean time between failure. See MTBF media description 6 Media Pre-Scan 43 minimum sector interleave 10...
  • Page 80 radio interference regulations 2 Random number generator 39 RCD bit 11 read error rates 13 read/write data heads 9 receivers 64 recommended mounting 34 Recoverable Errors 13 recovered media data 13 reference documents 4 relative humidity 32 reliability 7 specifications 13 reliability and service 14 repair and return information 19 reporting actual retry count 59...
  • Page 81 unformatted 7 Unrecoverable Errors 13 unrecovered media data 13 vibration 32 warranty 19 zero latency read 59 zone bit recording (ZBR) 6 Savvio 10K.4 SAS Product Manual, Rev. C...
  • Page 82 Savvio 10K.4 SAS Product Manual, Rev. C...
  • Page 84 Seagate Technology LLC 920 Disc Drive, Scotts Valley, California 95066-4544, USA Publication Number: 100539221, Rev. C.

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