Seagate Technology Support Services - Seagate SERIAL ATA ST3120213SCE Product Manual

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Seagate Technology support services

Online services
Internet
www.seagate.com for information about Seagate products and services. Worldwide support is available 24
hours daily by e-mail for your questions.
Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com
Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com
mySeagate
my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides
self-service access to critical applications, personalized content and the tools that allow our partners to man-
age their Seagate account functions. Submit pricing requests, orders and returns through a single, password-
protected Web interface—anytime, anywhere in the world.
spp.seagate.com
spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You
may register for customized communications that are not available on the web. These communications contain
product launch, EOL, pricing, promotions and other channel-related information. To learn more about the ben-
efits or to register, go to spp.seagate.com, any time, from anywhere in the world.
Seagate Service Centers
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system, as well as drive availability and compatibility.
Technical Support
If you need help installing your drive, consult your system's documentation or contact the dealer's support ser-
vices department for assistance specific to your system. Seagate technical support is also available to assist
you online at support.seagate.com or through one of our call centers. Have your system configuration informa-
tion and your drive's "ST" model number available.
SeaTDD™ (+1-405-324-3655) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist during normal business
hours for the call center in your region.
Customer Service Operations
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct
customers should contact their Seagate Customer Service Operations (CSO) representative for warranty-
related issues. Resellers or end users of drive products should contact their place of purchase or one of the
DB35.2 Serial ATA Product Manual, Rev. B 37