Barnes & Noble NOOK User Manual page 66

HOW DO I MAKE A WARRANTY CLAIM OR OTHERWISE ARRANGE FOR THE RETURN OF MY
NOOK?
To make a warranty claim or arrange for the return of your NOOK pursuant to the NOOK
TERMS OF SERVICE, you must contact B&N at one of the following numbers during the War-
ranty Period:
• Within the United States - 1-800-THE-BOOK (843-2665)
• Outside the United States - +1-201-438-1834
HOW DO I RETURN MY NOOK TO B&N?
When you contact B&N at one of the numbers above, B&N will provide instructions to you as
to how and where
to return your NOOK. Your NOOK must be shipped, prepaid and insured, in appropriate pro-
tective packaging, together with proof of purchase and the Return Authorization Number provided
by B&N, to the address specified by B&N. You must return your NOOK within the timeframe
provided by B&N. You may also be required to provide a credit card to obtain an advance
replacement before B&N receives your NOOK at its returns center.
All returned NOOKs become the property of B&N.
Before you send your NOOK to B&N, it is your responsibility to back up any data, software or
files stored on your NOOK because B&N will only return your NOOK to you if it is not covered
by this Limited Warranty and B&N has not provided an advance replacement. B&N is not responsi-
ble for any loss of your data, software or files or for the cost of backing up your data, software or
files.
If you do not comply with the terms above or with B&N's instructions, there may be delays in
service or you may incur additional expenses. In particular, if you do not return your NOOK
within the timeframe specified by B&N, B&N reserves the right to charge you the purchase
price for a replacement NOOK. You will be solely responsible for any cost, expense, loss or
the like relating to your failure to comply with such terms or B&N's instructions.
B&N DOES NOT PROVIDE, AND HEREBY DISCLAIMS, ANY EXPRESS OR IMPLIED WARRAN-
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