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Error: -5002 Shows Unsupported Hardware Configuration Error
Description
The system is unable to locate a supported RAID controller.
Workaround
To work around this issue, perform one of the following steps:
Error: -5003 Occurred While Creating An Operating System Volume
Description
Invalid operating system drive configuration. The layout of physical disks to be used as
operating system disks does not meet the required layout for the device.
Workaround
To work around this issue, perform one of the following steps:
Error: -5004 Occurred While Creating An Operating System Volume
Description
Drives in the slots dedicated for operating system drives are empty.
Workaround
To work around this issue, perform one of the following steps:
6
•
Ensure that the disk controller card is connected to the internal drives and is properly
seated in the correct slot.
For more information about connecting the card, see the
support/manuals.
•
Enter the PERC BIOS during the operating system boot operation and ensure that the
internal drive controller is functional.
For more information, see the PERC documentation at dell.com/support/manuals.
•
Ensure that your system supports an internal drive controller.
For information about the internal drive controllers supported on your system, see the
system hardware documentation at dell.com/support/manuals.
•
Ensure that all drives in the operating system drive slots are correctly attached and do
not have data on them. Physical disks for the operating system must be of the same
type and must be greater than 120 GB.
•
Enter the PERC BIOS during the operating system boot operation and ensure that there
are no foreign configurations, no data on the drives, the drives meet the minimum size
requirement, and are fully functioning and accessible.
For more information, see the PERC documentation at dell.com/support/manuals.
•
Ensure that all drives in the operating system drive slots are correctly attached and do
not have data on them. Physical disks for the operating system must be of the same
type and must meet the minimum size requirements.
•
Enter the PERC BIOS during the operating system boot operation and ensure that there
are no foreign configurations, no data on the drives, the drives meet the minimum size
requirement, and are fully functioning and accessible.
For more information, see the PERC documentation at dell.com/support/manuals.
Owner's Manual at dell.com/
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