Helpful Hints (Problems/Solutions) - Sanyo DP23845 Owner's Manual

HELPFUL HINTS (Problems/Solutions)

Because of the Quality we build into our product, very few problems are actual TV defects. Most problems
only involve simple hookup or setup changes that can be solved by the customer. Please check the chart below and
try the solutions listed for your problem. If the problem still persists, before returning your TV, please visit our
www.sanyoctv.com
website at
Problem: Check these Conditions:
TV turns off Check signal (Cable/Ant.) connection.
G
automatically.
Power surge protection feature.
G
No picture, poor Check antenna connections.
G
May be station trouble.
picture, or wavy G
Brightness or Contrast misadjusted.
G
lines in picture.
Possible interference from household
G
appliance.
No sound, poor May be station trouble.
G
sound.
MUTE function may be on.
G
No sound on
Check Audio / Video connections.
G
some channels.
Cannot display Check Aspect Ratio of broadcast.
G
picture on a full
screen.
No Captioning. Check if station is broadcasting a
G
Closed-Caption signal.
Poor color or Check if program is in color.
G
no color.
Check antenna connections.
G
Color or Tint misadjusted.
G
May be station trouble.
G
Blue Screen with Check Audio /Video connections.
G
Video1, Video2, Check external equipment.
G
Component2 or Check external equipment setting.
G
DVI displayed.
No TV Stereo or Check if station is broadcasting a true
G
MTS stereo signal or a SAP signal.
SAP sound.
Cannot select or Channel may be removed from
G
memory.
scan some
Check antenna connections.
G
channels.
V-Guide is set to block programming.
G
Remote Control Check batteries.
G
Check if TV is plugged in.
will not work TV. G
Menu System Maybe a different language is selected.
G
words seem
misspelled.
Cabinet makes This is a normal condition during
G
warm-up and cool down of the plastic
popping sound.
cabinet parts.
or call us toll free at 1.800.877.5032. We can Help!
Need help?
Visit our Web site at
Try these Solutions:
Press POWER key.
G
The sleep timer may have been set.
G
Unplug TV momentarily.
G
Adjust antenna.
G
Try a different channel.
G
Select AUTO from Picture/Sound
G
on-screen menu or press RESET key.
Turn off Mixer, Drill, Blender, etc.
G
Try a different channel.
G
Adjust Volume.
G
Press PIX SHAPE key to change setting.
G
Press CAPTION key to select Captioning.
G
Try a different channel.
G
Adjust antenna.
G
Press RESET key to restart channel search.
G
Press INPUT key.
G
Switch on external equipment.
G
Set external equipment output connec-
G
tions to match input connections.
Select Stereo or SAP from Audio
G
on-screen menu.
Select CH. Scan Memory and manually
G
add channels or start CH. (channel) search.
Set V-GUIDE to OFF or press RESET key
G
to clear all setting.
Replace batteries.
G
Aim remote control at front of TV.
G
Reselect menu language choice using
G
the on-screen menu.
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