Summary of Contents for Nedap i45
- Page 1 PRELIMINARY !D Gate !D Hybrid Gate Firmware version 14.35 and newer Manual FLR-line...
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Page 2: Table Of Contents
Contents 1 Introduction _________________________________________________________________________________ 4 RFID Regions ______________________________________________________________________________ 5 CE WEEE __________________________________________________________________________________ 5 Battery disposal ___________________________________________________________________________ 6 2 Product overview ____________________________________________________________________________ 7 Box contents ______________________________________________________________________________ 7 Components ______________________________________________________________________________ 8 Dimensions ______________________________________________________________________________ 10 Connections _____________________________________________________________________________ 13 Add-ons _________________________________________________________________________________ 14 3 Preparing the installation ____________________________________________________________________ 16 Defining the system _______________________________________________________________________ 16 Field distribution _________________________________________________________________________ 17 Detection distance, aisle width and label-free zone ____________________________________________ 19... - Page 3 7 Servicing the installation _____________________________________________________________________ 47 Nedap Device Management ________________________________________________________________ 47 SNMP ___________________________________________________________________________________ 47 8 Troubleshooting ____________________________________________________________________________ 48 Physical installation _______________________________________________________________________ 48 Configuration ____________________________________________________________________________ 49 RF technology issues ______________________________________________________________________ 49 9 Regulatory information ______________________________________________________________________ 52 FCC and IC Compliance statement ___________________________________________________________ 52...
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Page 4: Introduction
1 Introduction The Nedap FLR-line products are gates that can be equipped with Ultra High Frequency (UHF) RFID and/or 8.2 MHz RF detection technology. In addition to those technologies, it is possible to add infrared beam sensors for direction detection or customer counting. The gates are specifically designed for in-store retail applications, such as Electronic Article Surveillance (EAS), stock room to sales floor transition and goods receiving. -
Page 5: Rfid Regions
9982175 - ASSY FL45R RFID R3 UPGRADE-RENOS This manual is for Nedap Retail certified service engineers only. This product contains no user serviceable parts. Nedap Retail equipment should be serviced only by authorized Nedap Retail service engineers. They will ensure that service procedures and replacement parts used will not affect performance. -
Page 6: Battery Disposal
that applies to electrical and electronic equipment falling under Annex IA of Directive 2002/96/EC, provided the equipment concerned is not part of another type of equipment that does not fall within the scope of this Directive. Annex IB of Directive 2002/96/EC contains an indicative list of the products, which fall under the categories set out in Annex IA of this Directive;... -
Page 7: Product Overview
2 Product overview There are multiple variations within the FLR-line that support different technologies, and upgrade kits that can upgrade an 8.2 MHz RF installation to UHF RFID later on. In this document the following abbreviations will be used from here onwards: 'RF technology' is an abbreviation for 8.2 MHz RF technology. -
Page 8: Components
Components The FLR-line of products are based on the Renos platform. The Renos platform is developed by Nedap Retail specifically for retail applications. The FLR-line of products has several serviceable parts. These are explained in the table and highlighted in the schematic drawings. - Page 9 Number Component Description The Renos unit is the main processing unit of an FLR product. It takes care of powering the system, data communication between units and with the outside world. For most products it is equipped with an RF Renos unit detection engine - with the exception of the RFID-only systems used in Region 1 to be compatible with the OST platform.
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Page 10: Dimensions
Dimensions The dimensions of the gates can be found in the drawings below. The pattern of holes in the mounting plate can be used to draw the right locations for drilling holes in the floor. Page Manual FLR-line... - Page 11 FL30R Page Manual FLR-line...
- Page 12 FL45R Page Manual FLR-line...
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Page 13: Connections
Connections In the next picture a Renos unit is displayed, with a description of all its connectors and what they are used for. Number Connector Usage Connect the Renos unit to the 50 ohm PCB. The 50 ohm PCB connects both the light and the RF 50 ohm antenna. -
Page 14: Add-Ons
Number Connector Usage RS485 Connect to the optional Nedap RF Smart Deactivator. connector Buzzer Connect to the included buzzer. connector The LED indicators on the Renos unit will be discussed later in this manual. Add-ons There are several add-ons available for the FLR-line products. The add-ons have their own manual, however, we will discuss the function of those add-ons here. - Page 15 RF Smart Deactivator The RF Smart Deactivator can be used to deactivate RF labels at the checkout. When connected to a Renos system, it can be powered by a Renos system. The Renos system is also able to gather information from the deactivator, like whether the deactivator is operational or not.
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Page 16: Preparing The Installation
When not available, use Nedap crash protection against shopping carts. Defining the system When a store requires gates to be placed at several locations, there needs to be a decision on how to combine these gates into one or multiple systems. -
Page 17: Field Distribution
Stock room to sales floor and goods receiving For the stock room to sales floor and goods receiving roles: when there is a different door or entrance, build a separate system. It is not possible to combine gates with RFID and without RFID in one system. Either all gates should have RFID, or no gates should have RFID. - Page 18 Field distribution for RFID In contrary to RF, with RFID the field is side-dependent. This means that there are two antennas inside each gate, pointing to opposite directions. If there is more than one gate in a group, there is a detection field in between gates.
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Page 19: Detection Distance, Aisle Width And Label-Free Zone
(or aisle width) of the system. There is no fixed answer to this question, it depends on many factors, like customer expectation, quality of the tags, the environment, etc. The recommendations below are based on the Nedap NT4040 (reference label) for RF, and the Nedap RFID hard tag (for RFID). - Page 20 With RF Edge Detection (without RFID) We speak about 'detection distance' in this case. When RF Edge Detection is enabled, the following recommendations are in place: For the FL30R gate: a detection distance of 85 cm (2.8 ft) is recommended. For the FL45R gate: a detection distance of 100 cm (3.3 ft) is recommended.
- Page 21 In addition, when normal sliding doors are present: There should be a minimum distance of 40 cm (16 in.) between the center of the gate and the door. In addition, when a roller shutter is present: There should be a minimum distance of 70 cm (28 in.) between the center of the gate and the roller shutter.
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Page 22: Rfid Installation Requirements
If a power socket is less than 50 cm (19.7 in.) from the gate, the center of the gate should be aligned with the power socket. Before the installation, it is advised to gain information on the flooring that is below the antenna. If a dry-walk floor mat is used, it might have metal components that influence RF detection performance. -
Page 23: Power Inserter
Automatic tag muting The RFID reader has a maximum read throughput of around 200 tag reads per second. This throughput is used to monitor the status of the tags continuously. When many tags are placed close to or in the label-free zone, it might be that the reader is 'too busy' with those tags, compared to other tags. -
Page 24: Cabling
Of course, it is also possible to put less Renos units on a Power Inserter. Please note that you can only use a Nedap Power Inserter (Power-over-Ethernet) to power Renos systems. It is not possible to use generic Power-over-Ethernet switches or stand-alone inserters. - Page 25 The RFID coaxial cable that is supplied with the product has a length of 3.5 m (11.5 ft.). As the quality of this cable strongly influences the performance of the system, the cable is supplied together with every FLR-line gate from Nedap. It is not possible to use 3rd party cables. RFID coaxial cable placement It is only necessary to install the RFID coaxial cable between units in the same group.
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Page 26: Device Management
Ethernet cable RFID coaxial cable No Device Management All the Renos-based products can be connected to the Nedap Device Management Service. This service provides: Monitoring. Critical system parameters are monitored 24/7. As soon as something is wrong with the system, an alert is generated to the supporting partner. - Page 27 This can be verified by connecting your laptop to the customer network, open your browser and navigate to . You should see a special page there. https://api.nedapretail.com It is also possible to do this via an HTTPS proxy, however, the remote log-in feature is not available then. For more details, please see the Knowledge Base article on Device Management.
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Page 28: Executing The Installation
4 Executing the installation When all the preparations are taken into account, the installation of the system can take place. The installation consists of physically mounting the system in the right orientation, installing the cabling and applying power to the system. Conduit or slit We always advise to place a conduit, as this allows easy replacement of cables when necessary. -
Page 29: Physical Installation
Physical installation Make sure the right locations of the holes are marked on the floor, according to the dimensions sketched earlier in this document. Drill the holes. Placing a gate close to a wall If RF technology is to be used: always keep enough space to place a shielding afterwards. You will only know whether you need shielding when you are configuring the system (for example when you find too much interference during the configuration). - Page 30 Always use a nylon insulation ring to insulate the gate from the floor. Number Description Nut M10 (not included in installation set) Retainer ring M10 (not included in installation set) Nylon insulation ring M10 (included in installation set) If the gate is not properly isolated from the floor, this might cause RF interference issues. Page Manual FLR-line...
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Page 31: Orientation Of Products
Orientation of products Due to the orientation-sensitivity of the RFID antennas, the gates all need to be oriented in the same way. To make sure this happens, please follow the listed steps in order: Place all gates with the infrared beam sensors connector facing towards the customer entrance/exit of the store. - Page 32 Example of EAS role Page Manual FLR-line...
- Page 33 Example of EAS role, with toilet Page Manual FLR-line...
- Page 34 Example of stock room to sales floor role Please note that when you compare stock room to sales floor role to EAS with toilet, the orientation of the gates is exactly opposite! This is due to the fact that all gates should be facing the customer entrance/exit of the store, with the exception of the toilet.
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Page 35: Installing Cabling And Filters
Example of goods receiving role Installing cabling and filters During the preparation phase, the exact cabling required was already determined. Now these cables can be placed. All wiring should be done according to local regulations. When cables are put in the slit or conduit, it is recommended to mark them with IN and OUT, or PREVIOUS and NEXT, as this will allow you to distinguish them from each other. - Page 36 The other way around is not possible. Many have tried before. Filters can be ordered as spare part with Nedap. Please refer to the Nedap Retail Portal for more information. The filters that are close to a Renos unit should be placed inside the foot of the gate. If there are multiple filters in the electronics are of the gate, they should be tied together.
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Page 37: Status Leds
Please make sure that you don't make sharp bends in the RFID coaxial cable. This will have a negative impact on the performance of the system. Don't use a tool to tighten the RFID coaxial cable connectors. This is not necessary and might break the connectors. - Page 38 Led Color Status Explanation Blinking The operating system on the Renos unit is running Yellow The operating system on the Renos unit is running Blinking The storage flash on the Renos unit is accessed Green The storage flash on the Renos unit is accessed The firmware on the Renos unit is running Green...
- Page 39 Led Color Status Explanation The RFID reader is connected to the Renos firmware Blinking slow The firmware on the RFID Reader is running Orange The firmware on the RFID reader is running There is an error with the RFID output There is error with the RFID output The RFID output is active...
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Page 40: Configuring The Installation
5 Configuring the installation To complete the configuration, the following tools are required. Mini-USB cable. Laptop with installed driver (if necessary) and recent browser. Driver installation To configure a Renos-based system, sometimes a driver needs to be installed. Please check the table below whether you need to install a driver, based on your operating system. -
Page 41: Connecting A Laptop To The Renos Unit
RF technology, so it is better to place them further away. We advise to use a ferrite ringcore filter around the mini USB cable that is used to configure Renos. These can be ordered as spare part with Nedap. Please refer to the Nedap Retail Portal for more information. -
Page 42: Getting Help In The Wizard
The system is connected to Device Management: you can directly enter your Nedap Retail username and password. The system is not connected to Device Management, and you don't have a Nedap Retail authentication software or hardware dongle: choose one of the following steps: If your laptop is able to connect to Device Management via a 3G dongle or Wi-Fi, you can use this option to enter your username and password. -
Page 43: Firmware Change
Local - single unit flash Download the correct firmware image file from the Nedap Retail portal. Extract this file to a USB stick. Turn off the power of the system. Insert the USB stick in the USB port of a Renos unit. Power the system. Wait until LEDs 4, 5 and 6 are off again. - Page 44 Local - complete system flash Download the correct firmware image file from the Nedap Retail portal. Enter the configuration wizard and accept all Renos units in the system that should be updated. Press the Advanced button and follow the steps to change the firmware.
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Page 45: Integrating The Installation With Other Systems
RF alarms RFID alarms Infrared beam sensor events For more information please refer to the Software integration page on the Nedap Retail portal with documentation and examples. Physical integration using an IO Box It is also possible to integrate other systems via relay contact outputs and inputs. This is not directly provided by the Renos unit, but can be done via a 3rd party IO Box. -
Page 46: Url Trigger
Disable RF transmitter The IO Box cannot be used in systems where RFID is enabled. URL trigger Network-based devices that have an http-based-API can be triggered with the URL trigger mode. At this moment Axis cameras and Scope pagers are supported. A control URL (a link containing information) of this device can be triggered by an RF alarm. -
Page 47: Servicing The Installation
Remote log-in. It is possible to access the configuration wizard remotely via Device Management. These features are available via a web interface and an API, which can be used to integrate Nedap Device Management into 3rd party solutions. For more information, please contact support. -
Page 48: Troubleshooting
8 Troubleshooting If the system is not working correctly, please check the troubleshooting options below. If it is not possible to solve your issue, you can find support options in the next chapter. Physical installation Symptom Cause Solution The current drawn out of the OUT port of the Renos unit is Verify whether the cabling length in the too low. -
Page 49: Configuration
Configuration Symptom Cause Solution Verify the green "firmware running" LED on the Renos unit (6). If this LED is not on, verify Renos unit has not started yet the system has power or wait five minutes and try again. It is not possible to access the configuration web interface. - Page 50 Disable all transmitters. If all parameters in the RF gate performance section turn green again, there is a coupling problem (the transmitter couples with a label-like object in environment). Please continue at the 'coupling problem' section. If all parameters in the RF gate performance section remain orange or red, there is an active interferer (another device that transmit radio waves around the 8.2 MHz RF spectrum, like another EAS system, an engine or a power supply).
- Page 51 If these things don't solve the problem, please contact support. Active interferer The first step is to try to locate the source of the active interferer. You can do this by unplugging electronic devices around the gate (or move them away), and see if the parameters in the 'RF gate performance' section improve, or when the average height of the spectrum is reduced.
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Page 52: Regulatory Information
9 Regulatory information FCC and IC Compliance statement This device complies with part 15 of the FCC Rules and to RSS210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 53: Fcc Information To The User
FCC Information to the user Note: This equipment has been tested and found to comply with the limits for a class B digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. -
Page 54: About Nedap
10 About Nedap About At Nedap Retail, we work around the globe to deliver industry-leading products, services and solutions for our customers’ diverse needs in loss prevention, stock management and store monitoring. Our inventive thinking and collaborative spirit allows us to deliver tailor-made solutions for the fast paced retail sector. - Page 55 Last modification: 13 August 2014 15:07 N.V. Nederlandsche Apparatenfabriek 'Nedap' Parallelweg 2d NL-7141 DC Groenlo the Netherlands Page Manual FLR-line...